Walked into this store as I was frustrated with my phone signal supplied by a different company. Jordan spent time with patience transferring to a different plan. I didn’t have to do anything remotely... See more
Company replied
246 High Street, EX4 3NZ EXETER, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Walked into this store as I was frustrated with my phone signal supplied by a different company. Jordan spent time with patience transferring to a different plan. I didn’t have to do anything remotely... See more
Company replied
Great experience, was served by Jon who could not do enough to help us. Would definitely return.
Company replied
Hayley in the Exeter shop (not Mei as her name badge says) is amazing! She has been so amazingly helpful sorting out two new contracts, going through loads of different options for me, very patient an... See more
Company replied
I was see by a really lovely young man called Scott at the High Street branch of Vodafone. I cannot express my gratitude for all the help and advice given to me. He was so professional and knowle... See more
Company replied
Written by the company
246 High Street, EX4 3NZ, EXETER, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful, Ryan helped us change our sims and get new plans.

Reply from Vodafone UK - Exeter
Great experience, was served by Jon who could not do enough to help us. Would definitely return.

Reply from Vodafone UK - Exeter

Reply from Vodafone UK - Exeter
Jordan was so helpful
Got me a great deal and transfered the phone for me

Reply from Vodafone UK - Exeter
Many thanks to George and Gaia, i think they were very helpful and kind.

Reply from Vodafone UK - Exeter
Thank u Jon for upgrading me today

Reply from Vodafone UK - Exeter
Went in to update my phone contract and was served by George he was friendly and very helpful he explained everything to me which I could understand Dan also helped get me the right one for me aswell they saved me some money to while i was there Sam came over and asked about my broadband and tv package I had with another company he told me about there tv/broadband deals it was cheaper than who im with so i signed up to that aswell the service I received was 10 out of 10 I will be recommending Vodafone to my family and friends

Reply from Vodafone UK - Exeter
Harry was quick and efficient in sorting out my account. Top class service been coming to him for years

Reply from Vodafone UK - Exeter
Ryan was really helpful and knowledgeable

Reply from Vodafone UK - Exeter
Shrey is incredibly professional and lovely. Very helpful and polite. Helped me quickly and fuss free!

Reply from Vodafone UK - Exeter
Alex provided excellent help and advice. Made everything easy!

Reply from Vodafone UK - Exeter

Reply from Vodafone UK - Exeter
Very helpful, no question was too much!
Great service!

Reply from Vodafone UK - Exeter
Jordan was really helpful, set up my phone and everything! Thank you!

Reply from Vodafone UK - Exeter

Reply from Vodafone UK - Exeter

Reply from Vodafone UK - Exeter
Alex was very helpful! really quick! made the process really easy!

Reply from Vodafone UK - Exeter
Walked into this store as I was frustrated with my phone signal supplied by a different company. Jordan spent time with patience transferring to a different plan. I didn’t have to do anything remotely complicated! Came out on a new plan with nothing further to do. This is the best experience of a phone shop I have ever had! Thank you!

Reply from Vodafone UK - Exeter
Excellent service and very helpful. Clearly explained and very friendly. Thank you very much Hayley!

Reply from Vodafone UK - Exeter
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.