Alex, retail assistant at the Exeter Vodafone shop was super helpful, explained everything clearly and made every effort to find us the best deal (which worked out better than I thought). Superb servi... See more
Company replied
246 High Street, EX4 3NZ EXETER, GB
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Alex, retail assistant at the Exeter Vodafone shop was super helpful, explained everything clearly and made every effort to find us the best deal (which worked out better than I thought). Superb servi... See more
Company replied
I was see by a really lovely young man called Scott at the High Street branch of Vodafone. I cannot express my gratitude for all the help and advice given to me. He was so professional and knowle... See more
Company replied
Josh was absolutely fantastic today! He was friendly, professional, and made the whole experience genuinely enjoyable. He took the time to explain everything clearly, was patient, and made me feel com... See more
Company replied
What an amazing service received at the store today. I’ve visited here over 4 days with certain issues that was my fault not Vodafone & they have been amazing. No amount of time it took was any troub... See more
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246 High Street, EX4 3NZ, EXETER, United Kingdom
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Harry was fantastic
Friendly and helpful and highly recommend

Reply from Vodafone UK - Exeter
I find Alex very helpful and friendly and explained all of the details to my new mobile phone very well.He managed to get me the best price for me and transferred my data across from my old phone to my new one successfully.
Thanks a lot.

Reply from Vodafone UK - Exeter
The young lady who dealt with me was helpful and courteous at all times

Reply from Vodafone UK - Exeter
Dan and Josh made our experience breezy. Very upfront and honest regarding payments and costs during the process. Very happy after getting my son a new phone for his birthday.

Reply from Vodafone UK - Exeter
Ryan was really helpful, knowledgeable and explained everything in a clear and understandable way

Reply from Vodafone UK - Exeter
Special thanks to Hayley who went above and beyond to help me get the best upgrade possible!

Reply from Vodafone UK - Exeter
It was a real pleasure and Joshua was patient with me an old lady who is not tech savvy Delightful experience

Reply from Vodafone UK - Exeter

Reply from Vodafone UK - Exeter
RYAN was a great help, nothing was too much trouble, many thanks for helping us get sorted

Reply from Vodafone UK - Exeter
Josh and Dan were excellent Exeter branch spent time with me defo 5 star

Reply from Vodafone UK - Exeter
Scott was really helpful and knowledgeable to help with transferring my number over. Great for old confused people like me!!

Reply from Vodafone UK - Exeter
Dan and Ryan went over above to assist me in Store. 10 out of 10, would definitely recommend.

Reply from Vodafone UK - Exeter
Great help take her time to help us look for a better plan

Reply from Vodafone UK - Exeter
Taj and Hayley were extremely helpful setting me up with my new phone and broadband and very knowledgeable with all the processes making it all go seamlessly, lovely people thanks guys!

Reply from Vodafone UK - Exeter
Taj and Hayley were incredibly helpful and helped us set up roaming as well as getting us on a better plan that saved us money on both our cards.

Reply from Vodafone UK - Exeter
Hayley was superb, patient and explained everything to me really well.

Reply from Vodafone UK - Exeter
Hayley in Exeter was fantastic! Resolved a technical problem very quickly ! Many thanks.

Reply from Vodafone UK - Exeter
jordan was amazing. very helpful, efficient and lovely. 10/10 service

Reply from Vodafone UK - Exeter
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