Vodafone UK - Exeter Reviews 

574
TrustScore 5 out of 5

5.0

246 High Street, EX4 3NZ EXETER, GB


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Rated 5 out of 5 stars

Alex, retail assistant at the Exeter Vodafone shop was super helpful, explained everything clearly and made every effort to find us the best deal (which worked out better than I thought). Superb servi... See more

Company replied

Rated 5 out of 5 stars

I was see by a really lovely young man called Scott at the High Street branch of Vodafone. I cannot express my gratitude for all the help and advice given to me. He was so professional and knowle... See more

Company replied

Rated 5 out of 5 stars

Josh was absolutely fantastic today! He was friendly, professional, and made the whole experience genuinely enjoyable. He took the time to explain everything clearly, was patient, and made me feel com... See more

Company replied

Rated 5 out of 5 stars

What an amazing service received at the store today. I’ve visited here over 4 days with certain issues that was my fault not Vodafone & they have been amazing. No amount of time it took was any troub... See more

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  • 246 High Street, EX4 3NZ, EXETER, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

574 reviews

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5.0

All reviews

(574)

39,923 reviews in the last 12 months

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Rated 5 out of 5 stars

Dan was so helpful

Dan was so helpful and found us the best deal. We ended up getting a new iPhone with insurance

April 12, 2026
Unprompted review
Vodafone UK - Exeter logo

Reply from Vodafone UK - Exeter

Hey Nats,

Thanks for the lovely review and fantastic support for Dan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Such an amazing experience thanks to…

Such an amazing experience thanks to Dan who made it so easy!!

April 12, 2026
Unprompted review
Vodafone UK - Exeter logo

Reply from Vodafone UK - Exeter

Hey Fiona,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thankyou for your help soughting out…

Thankyou for your help soughting out our phone brilliant job Harry

April 10, 2026
Unprompted review
Vodafone UK - Exeter logo

Reply from Vodafone UK - Exeter

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Another excellent service from Taj

April 7, 2026
Unprompted review
Vodafone UK - Exeter logo

Reply from Vodafone UK - Exeter

Hey Paula,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Taj.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Taj was awesome sauce

Taj was awesome sauce

April 4, 2026
Unprompted review
Vodafone UK - Exeter logo

Reply from Vodafone UK - Exeter

Hey Daisy,

Thanks for the lovely review and fantastic support for Taj.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Taj was super awesome

Taj was super awesome. And helped resolve all my problems :)

April 4, 2026
Unprompted review
Vodafone UK - Exeter logo

Reply from Vodafone UK - Exeter

Hey Chloe,

Thanks for the lovely review and fantastic support for Taj.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Changing my contract

Haley my assistant , was super friendly and helpful . Took around 10 mins if less to change my phone contract. Great deal and made sure I understood everything .
Very happy :)

March 21, 2026
Unprompted review
Vodafone UK - Exeter logo

Reply from Vodafone UK - Exeter

Hey Anna,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Taj really helped sort a family…

Taj really helped sort a family contract. 5 stars. Good honest advice

March 14, 2026
Unprompted review
Vodafone UK - Exeter logo

Reply from Vodafone UK - Exeter

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Harry in Exeter high street was amazing…

Harry in Exeter high street was amazing today!!!!

March 9, 2026
Unprompted review
Vodafone UK - Exeter logo

Reply from Vodafone UK - Exeter

Hey Rachel,

Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Hayley help me set up my…

Thank you Hayley help me set up my phone!

March 8, 2026
Unprompted review
Vodafone UK - Exeter logo

Reply from Vodafone UK - Exeter

Hey Dawn,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful and informative

Really helpful and informative. Very happy with the service

March 8, 2026
Unprompted review
Vodafone UK - Exeter logo

Reply from Vodafone UK - Exeter

Hey Rob,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful

Really helpful and good advice for saving money and better options

March 8, 2026
Unprompted review
Vodafone UK - Exeter logo

Reply from Vodafone UK - Exeter

Hey Jayden ,

Thanks for the lovely review and fantastic support for Vodafone.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack was very helpful

Jack was very helpful, it good to speak to someone in person to sort out my broadband.

March 5, 2026
Unprompted review
Vodafone UK - Exeter logo

Reply from Vodafone UK - Exeter

Hey Ian,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic experience

I had a fantastic experience at Vodafone Exeter and Scott was extremely helpful!

February 19, 2026
Unprompted review
Vodafone UK - Exeter logo

Reply from Vodafone UK - Exeter

Hey Morteza,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Visited the store in Exeter today 16th…

Visited the store in Exeter today 16th feb 25 and spoke with Dan who was truly helpful

February 16, 2026
Unprompted review
Vodafone UK - Exeter logo

Reply from Vodafone UK - Exeter

Hey GWENDOLINE,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hayley was amazing

Hayley was amazing, she was very kind and layed out the plan very simple and was a seamless transition.

February 15, 2026
Unprompted review
Vodafone UK - Exeter logo

Reply from Vodafone UK - Exeter

Hey Chris,

Thanks for the lovely review and fantastic support for Hayley.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Hayley

Thank you Hayley. Very helpful and tolerant.

February 12, 2026
Unprompted review
Vodafone UK - Exeter logo

Reply from Vodafone UK - Exeter

Hey Jane,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Hayley for getting my number…

Thank you Hayley for getting my number back and save me for hussle!

February 10, 2026
Unprompted review
Vodafone UK - Exeter logo

Reply from Vodafone UK - Exeter

Hey Jade,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came into Vodafone Exeter today with my…

Came into Vodafone Exeter today with my partner as my phone was due for an upgrade and needed to extend the broadband package. Hayley was our sales assistant and can't thank her enough for all she did. She was very friendly very chatty and made the whole experience so easy to do she was absolutely lovely and I would definitely recommend her to anyone who is thinking of coming over to Vodafone, come and speak to Hayley she will make this an absolute breeze. Thank you Hayley very much

February 7, 2026
Unprompted review
Vodafone UK - Exeter logo

Reply from Vodafone UK - Exeter

Hey Steve,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Was served today by the wonderful…

Was served today by the wonderful Hayley , who made today's visit and absolute joy. She was friendly funny and talked through all aspects of everything she was doing today so that we understood . We came in to upgrade a phone and extend broadband and she was an absolute angel finding a wonderful contract for us in a budget that more than suits us

February 7, 2026
Unprompted review
Vodafone UK - Exeter logo

Reply from Vodafone UK - Exeter

Hey Emma,

Thanks for the lovely review and fantastic support for Hayley.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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