Alex, retail assistant at the Exeter Vodafone shop was super helpful, explained everything clearly and made every effort to find us the best deal (which worked out better than I thought). Superb servi... See more
Company replied
Location
Switch location246 High Street, EX4 3NZ EXETER, GB
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I was see by a really lovely young man called Scott at the High Street branch of Vodafone. I cannot express my gratitude for all the help and advice given to me. He was so professional and knowle... See more
Company replied
Josh was absolutely fantastic today! He was friendly, professional, and made the whole experience genuinely enjoyable. He took the time to explain everything clearly, was patient, and made me feel com... See more
Company replied
What an amazing service received at the store today. I’ve visited here over 4 days with certain issues that was my fault not Vodafone & they have been amazing. No amount of time it took was any troub... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Exeter
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
246 High Street, EX4 3NZ, EXETER, United Kingdom
5.0
Excellent
574 reviews
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Thank you Sam and Harry for sorting out…
Thank you Sam and Harry for sorting out our upgrades and router to a better deal. Great customer service as always. Hence being a customer for many years.
O
February 7, 2026
Unprompted review
Reply from Vodafone UK - Exeter
Hey Janette,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Friendly and efficient
Friendly and efficient, helpful service. Enjoyed customer experience with Harry.
February 7, 2026
Unprompted review
Reply from Vodafone UK - Exeter
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jordan really helped me out when I…
Jordan really helped me out when I needed it. Managed to sort me out.
Thank you so much!
February 6, 2026
Unprompted review
Reply from Vodafone UK - Exeter
Hey Eva,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent customer service
I have been a vodafone customer for many years and always had great customer service, that was also replicated today with Cameron as he had knowledge of what I wanted.
February 6, 2026
Unprompted review
Reply from Vodafone UK - Exeter
Hi Donna,
Thank you so much for your wonderful review and the amazing support you’ve shown for Cameron —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Jon b was amazing explaining roaming…
Jon b was amazing explaining roaming deals and global roaming and what speed boost was that you
February 4, 2026
Unprompted review
Reply from Vodafone UK - Exeter
Hey Shirley,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very helpful and entertaining
Very helpful and entertaining. Would recommend
February 2, 2026
Unprompted review
Reply from Vodafone UK - Exeter
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Really great help and great knowledge…
Really great help and great knowledge from Dan good all round service
January 18, 2026
Unprompted review
Reply from Vodafone UK - Exeter
Hey Amanda,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Taj was excellent
Taj was excellent. He was incredibly helpful and knowledgeable
January 16, 2026
Unprompted review
Reply from Vodafone UK - Exeter
Hey Philippa,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Dan was amazingly helpful and…
Dan was amazingly helpful and knowledgeable. He gave sound advice on all the aspects I wanted to know about. Can not fault his service.
January 12, 2026
Unprompted review
Reply from Vodafone UK - Exeter
Hey Derek,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hayley is very patient and friendly
Hayley is very patient and friendly. She set me up with the best deal and get me a new phone at the same time. Thank you Hayley!
January 5, 2026
Unprompted review
Reply from Vodafone UK - Exeter
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The service was excellent
The service was excellent, and the action taken was prompt. Dan was very helpful and provided clear, step-by-step explanations. Despite being short-staffed, they successfully completed the task.
December 14, 2025
Unprompted review
Reply from Vodafone UK - Exeter
Hey Irina,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Dan was a very helpful today in store
Dan was a very helpful today in store. Very knowledgeable on services and provided me a great package on my broadband and phones.
December 5, 2025
Unprompted review
Reply from Vodafone UK - Exeter
Hey Rhiannon,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jordan Exeter Branch
Jordan, on Exeter branch, was very helpful and polite, he really help me to understand my contract and all the procedure to buy my dream phone.
Thank you very much for help and wish you a Happy Christmas.
November 29, 2025
Unprompted review
Reply from Vodafone UK - Exeter
Hey Iatan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Scott upgraded ny phone and brought my…
Scott upgraded ny phone and brought my wife across from three, thanks
November 25, 2025
Unprompted review
Reply from Vodafone UK - Exeter
Hey Ismail,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Scott switched me from Three to…
Scott switched me from Three to Vodafone, great service
November 25, 2025
Unprompted review
Reply from Vodafone UK - Exeter
Hey Sercan,
Thanks for the lovely review and fantastic support for Scott.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dan and Hayley were Fabulous and fixed…
Dan and Hayley were Fabulous and fixed all the problems for me! Thank you.
November 21, 2025
Unprompted review
Reply from Vodafone UK - Exeter
Hey Karen,
Thanks for the lovely review and fantastic support for Dan and Hayley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Scott updated my phone to the new…
Scott updated my phone to the new iphone 17, thanks again
November 20, 2025
Unprompted review
Reply from Vodafone UK - Exeter
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Scott organised a new home road band…
Scott organised a new home road band for me, and helped cancel the mobile router device that was out of contract, thanks!
November 20, 2025
Unprompted review
Reply from Vodafone UK - Exeter
Hi, We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Scott helped set up roaming for my…
Scott helped set up roaming for my upcoming holiday
November 17, 2025
Unprompted review
Reply from Vodafone UK - Exeter
Hi. We're happy to hear that the roaming setup for your holiday went smoothly. Thank you for sharing your positive experience with us! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Scott sorted a Sim only for me
Scott sorted a Sim only for me, great service thank you
November 17, 2025
Unprompted review
Reply from Vodafone UK - Exeter
Hi. We're happy to hear that you received great service and that we sorted a SIM for you. Thank you for your positive feedback; it means a lot to us. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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