Alex, retail assistant at the Exeter Vodafone shop was super helpful, explained everything clearly and made every effort to find us the best deal (which worked out better than I thought). Superb servi... See more
Company replied
246 High Street, EX4 3NZ EXETER, GB
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Alex, retail assistant at the Exeter Vodafone shop was super helpful, explained everything clearly and made every effort to find us the best deal (which worked out better than I thought). Superb servi... See more
Company replied
I was see by a really lovely young man called Scott at the High Street branch of Vodafone. I cannot express my gratitude for all the help and advice given to me. He was so professional and knowle... See more
Company replied
Josh was absolutely fantastic today! He was friendly, professional, and made the whole experience genuinely enjoyable. He took the time to explain everything clearly, was patient, and made me feel com... See more
Company replied
What an amazing service received at the store today. I’ve visited here over 4 days with certain issues that was my fault not Vodafone & they have been amazing. No amount of time it took was any troub... See more
Company replied
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246 High Street, EX4 3NZ, EXETER, United Kingdom
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Excellent explanation, offers and discussion by Taj.

Reply from Vodafone UK - Exeter
Molly was so helpful! Definitely needs a pay rise!

Reply from Vodafone UK - Exeter
I had a problem with being pushed from one V shop back to someone on the end of a phone in a call centre ,I just wanted to cancel my contract…. 3 weeks later I met a real STAR in the Exeter shop called Hayley, who made everything simple and smooth running…. Thank you so much Hayley you are truly a star!

Reply from Vodafone UK - Exeter
Taj was so lovely and helpful whilst upgrading my phone!

Reply from Vodafone UK - Exeter
Molly was very helpful, knowledgeable and patient with me!

Reply from Vodafone UK - Exeter
Taj was really helpful, polite and efficient and friendly. A credit to Vodafone.

Reply from Vodafone UK - Exeter
Helpful and friendly -hopefully problem fixed too 😁

Reply from Vodafone UK - Exeter
Taj was helpful in setting up my account and resolving issues experienced with other providers.

Reply from Vodafone UK - Exeter
Amazing service by Taj, will definitely be visiting the store again

Reply from Vodafone UK - Exeter
Dan was extremely helpful in sorting out my mobile upgrade and switching my home broadband

Reply from Vodafone UK - Exeter
Helpful advice and pleasant service from Molly

Reply from Vodafone UK - Exeter

Reply from Vodafone UK - Exeter

Reply from Vodafone UK - Exeter
Fabulous lady Hayley, so helpful and so lovely - thank you 🙏🙂

Reply from Vodafone UK - Exeter
Daniel was very suave at talking me through my options on my contract, excellent service!

Reply from Vodafone UK - Exeter
Great customer service, speedy service and very knowledgeable.

Reply from Vodafone UK - Exeter
Great service from Taj knowledgeable, helpful and patient

Reply from Vodafone UK - Exeter
Very helpful and friendly. Made me feel welcome and helped me solve my query. Taj was great :)

Reply from Vodafone UK - Exeter
Customer service was brilliant. Hayley found me the best deal and in good timing. Cheers Hayley

Reply from Vodafone UK - Exeter
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