Vodafone UK - Exeter Reviews 

576
TrustScore 5 out of 5

5.0

246 High Street, EX4 3NZ EXETER, GB


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Rated 5 out of 5 stars

Alex, retail assistant at the Exeter Vodafone shop was super helpful, explained everything clearly and made every effort to find us the best deal (which worked out better than I thought). Superb servi... See more

Company replied

Rated 5 out of 5 stars

I was see by a really lovely young man called Scott at the High Street branch of Vodafone. I cannot express my gratitude for all the help and advice given to me. He was so professional and knowle... See more

Company replied

Rated 5 out of 5 stars

Josh was absolutely fantastic today! He was friendly, professional, and made the whole experience genuinely enjoyable. He took the time to explain everything clearly, was patient, and made me feel com... See more

Company replied

Rated 5 out of 5 stars

What an amazing service received at the store today. I’ve visited here over 4 days with certain issues that was my fault not Vodafone & they have been amazing. No amount of time it took was any troub... See more

Company replied


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  • 246 High Street, EX4 3NZ, EXETER, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

576 reviews

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5.0

All reviews

(576)

40,184 reviews in the last 12 months

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Rated 5 out of 5 stars

Very welcoming experience from Taj

Very welcoming experience from Taj. He found the best deal for my upgrade

June 5, 2025
Unprompted review
Vodafone UK - Exeter logo

Reply from Vodafone UK - Exeter

We appreciate you taking the time to leave us this fantastic review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

We were served by Taj today

We were served by Taj today, amazing service, friendly face and professional service throughout! :)

June 5, 2025
Unprompted review
Vodafone UK - Exeter logo

Reply from Vodafone UK - Exeter

Hi Ellie.

We appreciate you taking the time to share your experience. We're happy to hear that you received amazing, friendly, and professional service.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Taj was again a great guy to deal with…

Taj was again a great guy to deal with as we meet him in your Taunton branch.

An asset to Vodafone

June 1, 2025
Unprompted review
Vodafone UK - Exeter logo

Reply from Vodafone UK - Exeter

Hey Carolyn,

Thanks for the lovely review and fantastic support for Taj.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Taj was very helpful and kind…

May 24, 2025
Unprompted review
Vodafone UK - Exeter logo

Reply from Vodafone UK - Exeter

Hey Sally-Anne,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hayley helped us 2 days running

Hayley helped us 2 days running, for the of my children. Perfect service. Thank you x

May 24, 2025
Unprompted review
Vodafone UK - Exeter logo

Reply from Vodafone UK - Exeter

Hey Debbie,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful personal advice from Dan

Very helpful personal advice

May 22, 2025
Unprompted review
Vodafone UK - Exeter logo

Reply from Vodafone UK - Exeter

Hey Susan,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Taj

May 21, 2025
Unprompted review
Vodafone UK - Exeter logo

Reply from Vodafone UK - Exeter

Hey Chris,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in to see Hayley today and she was…

Came in to see Hayley today and she was very patient with me and took me through my upgrade options

May 19, 2025
Unprompted review
Vodafone UK - Exeter logo

Reply from Vodafone UK - Exeter

Hey Mark,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hayley was amazing today and took us…

Hayley was amazing today and took us through really good sim only deals and broadband as well

May 19, 2025
Unprompted review
Vodafone UK - Exeter logo

Reply from Vodafone UK - Exeter

Hey Sharon,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dan was brilliant with my query in…

Dan was brilliant with my query in Exeter.

May 18, 2025
Unprompted review
Vodafone UK - Exeter logo

Reply from Vodafone UK - Exeter

Hey Stephen,

Thanks for the lovely review and fantastic support for Dan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Daniel G was amazing!

Wow I’m amazed by the service I received from Daniel G in vodafone exeter. I was expecting a complicated expensive process but he made it very simple to understand and I was sorted out in no time. Will 100% be coming back for future purchases.

May 10, 2025
Unprompted review
Vodafone UK - Exeter logo

Reply from Vodafone UK - Exeter

Hey Nick,

Thanks for the lovely review and fantastic support for Daniel.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Hailey was amazing in store

Hailey was amazing in store! Sorted everything we needed!

May 9, 2025
Unprompted review
Vodafone UK - Exeter logo

Reply from Vodafone UK - Exeter

Hey Jess,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mei was very helpful and lovely in…

Mei was very helpful and lovely in sorting out my new phone. I would highly recommend. Thank you :)

May 7, 2025
Unprompted review
Vodafone UK - Exeter logo

Reply from Vodafone UK - Exeter

Hey Jess,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Mei.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing customer service from Dan who…

Amazing customer service from Dan who really helped advising us.

May 5, 2025
Unprompted review
Vodafone UK - Exeter logo

Reply from Vodafone UK - Exeter

Hey Charlie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer care

Great customer care, Dan saw the whole process through with us.
Exeter branch.

May 5, 2025
Unprompted review
Vodafone UK - Exeter logo

Reply from Vodafone UK - Exeter

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Having problem with phone service was excellent from hayleyThank you Hayley help me sort of some…

Thank you Hayley help me sort of some problems on my phone.

May 5, 2025
Unprompted review
Vodafone UK - Exeter logo

Reply from Vodafone UK - Exeter

Hey Mike,

Thanks for the lovely review and fantastic support for Hayley.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hayley fantastic!!

Hayley fantastic!!! Very friendly

May 5, 2025
Unprompted review
Vodafone UK - Exeter logo

Reply from Vodafone UK - Exeter

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jordan was great helping me get a new…

Jordan was great helping me get a new phone and setting it up for me! Thank you!

May 4, 2025
Unprompted review
Vodafone UK - Exeter logo

Reply from Vodafone UK - Exeter

Hey Greta,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hayley was Very helpful and charming

May 3, 2025
Unprompted review
Vodafone UK - Exeter logo

Reply from Vodafone UK - Exeter

Hey Hilarie,

Thanks for the lovely review and fantastic support for Hayley.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lovely employee Jordan provided…

Lovely employee Jordan provided wonderful service today. Helped me out with my mobile broadband! Thank you!

May 1, 2025
Unprompted review
Vodafone UK - Exeter logo

Reply from Vodafone UK - Exeter

Hey Poppy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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