Alex, retail assistant at the Exeter Vodafone shop was super helpful, explained everything clearly and made every effort to find us the best deal (which worked out better than I thought). Superb servi... See more
Company replied
246 High Street, EX4 3NZ EXETER, GB
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Alex, retail assistant at the Exeter Vodafone shop was super helpful, explained everything clearly and made every effort to find us the best deal (which worked out better than I thought). Superb servi... See more
Company replied
I was see by a really lovely young man called Scott at the High Street branch of Vodafone. I cannot express my gratitude for all the help and advice given to me. He was so professional and knowle... See more
Company replied
Josh was absolutely fantastic today! He was friendly, professional, and made the whole experience genuinely enjoyable. He took the time to explain everything clearly, was patient, and made me feel com... See more
Company replied
What an amazing service received at the store today. I’ve visited here over 4 days with certain issues that was my fault not Vodafone & they have been amazing. No amount of time it took was any troub... See more
Company replied
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246 High Street, EX4 3NZ, EXETER, United Kingdom
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I was assisted by Dan, who was very helpful, and found the best deal for my new phone and airtime plan. It was great to have assistance from a friendly and helpful person. An asset to your team!

Reply from Vodafone UK - Exeter
Scott is an amazing employee, very helpful and polite made my first experience with Vodafone amazing.

Reply from Vodafone UK - Exeter
Thank you Hayley. Very helpful absolutely a star!

Reply from Vodafone UK - Exeter

Reply from Vodafone UK - Exeter
Hayley in the Exeter shop (not Mei as her name badge says) is amazing! She has been so amazingly helpful sorting out two new contracts, going through loads of different options for me, very patient and incredibly knowledgeable on the packages and the products! This lady deserves employee of the month!!! Thanks you for your help Hayley!!! Much appreciated!

Reply from Vodafone UK - Exeter
Jordan was an exceptional sales person, super friendly, funny, knowledgeable, and engaging. Thank you for your time today!

Reply from Vodafone UK - Exeter
Nice experience today!
Hayley was very helpful and kind as well as the other members of staff.
Thanks!

Reply from Vodafone UK - Exeter
Jordan was extremely helpful and efficient, sorted my problem easily.

Reply from Vodafone UK - Exeter
Jordan walked me through all the options and found the best plan for me. Would highly recommend!

Reply from Vodafone UK - Exeter
Very helpful. Knowledgeable and sorted out what I needed. Jack was brilliant. Thanks

Reply from Vodafone UK - Exeter
Hayley was extremely patient and has a lovely big smile. She was very helpful, gave great advice and understood what we needed. She is very competent and provided service beyond what we would have expected. We're very satisfied.

Reply from Vodafone UK - Exeter
Dan was our agent today, he was absolutely amazing, even if unfortunately we couldn't get a new phone today, but he's definitely the the best agent we've ever met and he did his absolute best. Very good experience! 5 stars

Reply from Vodafone UK - Exeter
Had a great experience with Sam today at Exeter Branch always so curtious kind and helps with setting up new contracts seamlessly and remembered us from previous years great customer service

Reply from Vodafone UK - Exeter
Sam was very helpful and sorted out our new phones and contracts with great customer service skills.

Reply from Vodafone UK - Exeter
Hayley was great help in the Exeter Branch, knowledgable, efficient and friendly. Thank you!

Reply from Vodafone UK - Exeter
Great experience. Dan was amazing and I got a wonderful deal.

Reply from Vodafone UK - Exeter
Walked in to Vodafone Exter today, was very nervous on changing my plan and keep me number. And I see Hayley, she help me to set up everything. Nothing is a problem for Hayley, she went above and beyond to help me. She is definitely a star in your team.

Reply from Vodafone UK - Exeter
Wow! DAN was:
Fantastic, patient, informative, sensitive, professional & current.

Reply from Vodafone UK - Exeter
Dan was knowledgable pleasant and helpful. I wasn’t intending to buy today but I am pleased I did.

Reply from Vodafone UK - Exeter
Dan gave an exceptional service. A real asset to the company.

Reply from Vodafone UK - Exeter
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