Vodafone UK - Falmouth Reviews 

247
TrustScore 5 out of 5

4.9

16 Market Street, TR11 3AF Falmouth, GB


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Rated 5 out of 5 stars

Really helpful service. Popped into the Falmouth store where Gryff and Harry couldn't gave been more helpful. Would definitely recommend. I have just switched to vodaphone BB and saved money on... See more

Company replied

Rated 5 out of 5 stars

Great customer service as always. Entered to cancel an old account came away with 59% savings on my two sim plans. Maddi was very helpful, polite, interested in me, made eye contact and friendly -... See more

Company replied

Rated 5 out of 5 stars

Got me a great deal on upgrading my phone- I wasnt even looking! Polite, friendly and efficient service from Gryff and Harri. Couldn't fault it!

Company replied

Rated 5 out of 5 stars

Harri was extremely patient and explained everything. Really excellent service. Especially as he was also managing a new colleague at the same time

Company replied


Company details


Contact info

  • 16 Market Street, TR11 3AF, Falmouth, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

247 reviews

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4.9

All reviews

(247)

40,120 reviews in the last 12 months

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Rated 5 out of 5 stars

Really helpful service.

Really helpful service.
Popped into the Falmouth store where Gryff and Harry couldn't gave been more helpful.
Would definitely recommend.
I have just switched to vodaphone BB and saved money on my phone SIMS.
Thank you 😊
5 stars!!

August 27, 2026
Unprompted review
Vodafone UK - Falmouth logo

Reply from Vodafone UK - Falmouth

Hey Kelly,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service and deals

Got me a great deal on upgrading my phone- I wasnt even looking! Polite, friendly and efficient service from Gryff and Harri. Couldn't fault it!

August 14, 2026
Unprompted review
Vodafone UK - Falmouth logo

Reply from Vodafone UK - Falmouth

Hey Nicky,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Maddi was very professional courteous…

Maddi was very professional courteous and helpful, 12 out of 10, awesome service

August 22, 2026
Unprompted review
Vodafone UK - Falmouth logo

Reply from Vodafone UK - Falmouth

Hey Mark,

Thanks for the lovely review and fantastic support for Maddi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gryff was absolutely fantastic and so…

Gryff was absolutely fantastic and so helpful today. Kept me with Vodafone for sure. Couldn't of asked for a better experience and helpful explanations.

August 18, 2026
Unprompted review
Vodafone UK - Falmouth logo

Reply from Vodafone UK - Falmouth

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Always Helpful - Always Looking To Save You Money

Great customer service as always.
Entered to cancel an old account came away with 59% savings on my two sim plans.
Maddi was very helpful, polite, interested in me, made eye contact and friendly - made me feel my custom was valued.

August 17, 2026
Unprompted review
Vodafone UK - Falmouth logo

Reply from Vodafone UK - Falmouth

Hey Michael,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in with an issue regarding my…

Came in with an issue regarding my phone and Harri helped me out and fixed my issue within minutes. Amazing service

August 15, 2026
Unprompted review
Vodafone UK - Falmouth logo

Reply from Vodafone UK - Falmouth

Hey John,

Thanks for the lovely review and fantastic support for Harri. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Harri was extremely patient and…

Harri was extremely patient and explained everything. Really excellent service. Especially as he was also managing a new colleague at the same time

August 11, 2026
Unprompted review
Vodafone UK - Falmouth logo

Reply from Vodafone UK - Falmouth

Hey Catherine,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent Thank you so much I will be…

Excellent Thank you so much I will be recommending you to everyone local.

August 4, 2026
Unprompted review
Vodafone UK - Falmouth logo

Reply from Vodafone UK - Falmouth

Hey Louise,

Thanks for the lovely review and the fantastic support you’ve shown for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great staff

Great staff, highly knowledgeable and were professional whole time. Helped me find my best plan with ease

August 1, 2026
Unprompted review
Vodafone UK - Falmouth logo

Reply from Vodafone UK - Falmouth

Hey Keiran,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gryff was especially helpful and dealt…

Gryff was especially helpful and dealt with all my wi-fi needs. Highly recommend.

July 30, 2026
Unprompted review
Vodafone UK - Falmouth logo

Reply from Vodafone UK - Falmouth

Hey Richard,

Thanks for the lovely review and fantastic support for Gryff. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gryff was absolutely brilliant always…

Gryff was absolutely brilliant always very very helpful A*****

July 24, 2026
Unprompted review
Vodafone UK - Falmouth logo

Reply from Vodafone UK - Falmouth

Hey Samantha,

Thanks for the lovely review and fantastic support for Gryff.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service, quick and easy, thanks Gryff!

July 24, 2026
Unprompted review
Vodafone UK - Falmouth logo

Reply from Vodafone UK - Falmouth

Hey Mike,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Gryff.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Highly knowledgeable and talked through…

Highly knowledgeable and talked through everything step by step.

July 22, 2026
Unprompted review
Vodafone UK - Falmouth logo

Reply from Vodafone UK - Falmouth


Hey Rachel,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience face to face

Great experience face to face - which we require always!! Need branch access. Thank you again and well done!

July 21, 2026
Unprompted review
Vodafone UK - Falmouth logo

Reply from Vodafone UK - Falmouth

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and knowledgeable

Very helpful and knowledgeable

July 11, 2026
Unprompted review
Vodafone UK - Falmouth logo

Reply from Vodafone UK - Falmouth

Hey there,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent Service…

Very helpful and knowledgeable service and took time to explain everything thoroughly - would definitely recommend these guys

July 7, 2026
Unprompted review
Vodafone UK - Falmouth logo

Reply from Vodafone UK - Falmouth

Hey Deborah,

This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful and friendly staff

Helpful and friendly staff, we had Gryff and he took care of me well and sorted my new plan and phone

July 3, 2026
Unprompted review
Vodafone UK - Falmouth logo

Reply from Vodafone UK - Falmouth

Hey Robert,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came into store as my phone was full…

I came into store as my phone was full of viruses, Harri was so helpful and got rid of them all for me.

Amazing service, would highly recommend seeing him in store

June 22, 2026
Unprompted review
Vodafone UK - Falmouth logo

Reply from Vodafone UK - Falmouth

Hey Chris,

Thanks for the lovely review and fantastic support for Harri.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful staff

Harri was great, really clear, professional and friendly. He was super helpful with talking through my upgrade, thanks so much!

June 19, 2026
Unprompted review
Vodafone UK - Falmouth logo

Reply from Vodafone UK - Falmouth

Hey Charley,

Thanks for the lovely review and fantastic support for Harri.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lovely service quick n efficient…

Lovely service quick n efficient service Gryff very polite, helpful and a very good asset to the store

June 18, 2026
Unprompted review
Vodafone UK - Falmouth logo

Reply from Vodafone UK - Falmouth

Hey Jane,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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