I came into store as my phone was full of viruses, Harri was so helpful and got rid of them all for me. Amazing service, would highly recommend seeing him in store
Company replied
16 Market Street, TR11 3AF Falmouth, GB
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I came into store as my phone was full of viruses, Harri was so helpful and got rid of them all for me. Amazing service, would highly recommend seeing him in store
Company replied
Pete was extremely helpful and knowledgeable today - he was polite, friendly and extremely professional. He listened to my queries, answered most helpfully and advised accordingly. Pete ensured I got... See more
Company replied
This is the second time I’ve dealt with Harri, Vodaphone at Falmouth. On both occasions he has been incredibly helpful and patient. Advising me of the best phone and plan for my specific needs. I’m ve... See more
Company replied
Upgraded two phones and sorted best airtime tariff for us with added dongle for time away from home Vodafone broadband as well. Gryff at Falmouth branch was awesome and explained everything for us plu... See more
Company replied
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16 Market Street, TR11 3AF, Falmouth, United Kingdom
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Reply from Vodafone UK - Falmouth
Very helpful and knowledgeable service and took time to explain everything thoroughly - would definitely recommend these guys

Reply from Vodafone UK - Falmouth
Helpful and friendly staff, we had Gryff and he took care of me well and sorted my new plan and phone

Reply from Vodafone UK - Falmouth
I came into store as my phone was full of viruses, Harri was so helpful and got rid of them all for me.
Amazing service, would highly recommend seeing him in store

Reply from Vodafone UK - Falmouth
Harri was great, really clear, professional and friendly. He was super helpful with talking through my upgrade, thanks so much!

Reply from Vodafone UK - Falmouth
Lovely service quick n efficient service Gryff very polite, helpful and a very good asset to the store

Reply from Vodafone UK - Falmouth
I was unable to call my brother and Harri was super helpful and fixed the issue so quickly
Amazing service

Reply from Vodafone UK - Falmouth
Harri was exceptional, fixed the issue so quickly and was really polite and helpful. Brilliant Service

Reply from Vodafone UK - Falmouth
Helpful and clear assistance for my query

Reply from Vodafone UK - Falmouth
Gryff has been exceptionally helpful nothing seems to much trouble will definitely come back to the Falmouth store again

Reply from Vodafone UK - Falmouth
Super helpful, explained everything clearly. Gryff is a credit to your company.

Reply from Vodafone UK - Falmouth
Came in to see Harri as my sim wasn't working.
He very quickly solved my problem. Amazing service

Reply from Vodafone UK - Falmouth
Came in because my bill was due to go up and was paying a lot.
I spoke to Harri who was brilliant and saved me nearly £17 a month. Excellent service

Reply from Vodafone UK - Falmouth
Gryff was amazing help with my upgrade, also went above and beyond to find me the best deals to suit me

Reply from Vodafone UK - Falmouth
Gryff was very helpful and sorted me a great deal on my new sim 👌

Reply from Vodafone UK - Falmouth
Harri was excellent and answered all my questionins effectively

Reply from Vodafone UK - Falmouth
Harri was amazing with helping me upgrade my phone today. 10/10 service!

Reply from Vodafone UK - Falmouth
Very helpful staff with purchasing/ upgrading my phone

Reply from Vodafone UK - Falmouth
Sam was brilliant
Excellent service
Gryff was very helpful
We will be back

Reply from Vodafone UK - Falmouth
Spent 20 minutes with Gryff today in Falmouth. Quickest and most thorough process I've ever experienced in Vodafone. Thank you so much!

Reply from Vodafone UK - Falmouth
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