Really helpful service. Popped into the Falmouth store where Gryff and Harry couldn't gave been more helpful. Would definitely recommend. I have just switched to vodaphone BB and saved money on... See more
Company replied
16 Market Street, TR11 3AF Falmouth, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Really helpful service. Popped into the Falmouth store where Gryff and Harry couldn't gave been more helpful. Would definitely recommend. I have just switched to vodaphone BB and saved money on... See more
Company replied
Great customer service as always. Entered to cancel an old account came away with 59% savings on my two sim plans. Maddi was very helpful, polite, interested in me, made eye contact and friendly -... See more
Company replied
Got me a great deal on upgrading my phone- I wasnt even looking! Polite, friendly and efficient service from Gryff and Harri. Couldn't fault it!
Company replied
Harri was extremely patient and explained everything. Really excellent service. Especially as he was also managing a new colleague at the same time
Company replied
Written by the company
16 Market Street, TR11 3AF, Falmouth, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great chat with the guys in store, was able to wangle a free chair out of it! So very comfortable and will match my interior, hoping to get a stool next time I’m here! Thank you so much for the great service!
Will be heading out for bevvies with the guys later! Top notch!

Reply from Vodafone UK - Falmouth

Reply from Vodafone UK - Falmouth
Luke was very helpful. He explained exactly what I needed and how to use my new phone. Fantastic customer service 5*****

Reply from Vodafone UK - Falmouth
A problem with emails that was stressing me out was sorted really quickly. The staff nember, Harri, was so sweet and helpful. He's also helped with my broadband price. I couldn't be more pleased with the service.

Reply from Vodafone UK - Falmouth
This is the second time I’ve dealt with Harri, Vodaphone at Falmouth. On both occasions he has been incredibly helpful and patient. Advising me of the best phone and plan for my specific needs. I’m very happy with the personal service I’ve received from Harri personally and Vodaphone. 5*

Reply from Vodafone UK - Falmouth

Reply from Vodafone UK - Falmouth
Luke was incredibly helpful and did everything he could to make sure I was on the right plans for my business.

Reply from Vodafone UK - Falmouth
Great service from Gryff and the team!

Reply from Vodafone UK - Falmouth
Luke was very friendly and helpful today.
He explained everything for us, and he tried to help us as much as he can.

Reply from Vodafone UK - Falmouth
Always very helpful and informative when I visit Falmouth shop I highly recommend your staff Peter Williams

Reply from Vodafone UK - Falmouth
Gryff was excellent , explaining how I can save money by using different Vodafone services. Polite and friendly and I saved money too.
Excellent customer service , I will recommend to my family and friends

Reply from Vodafone UK - Falmouth

Reply from Vodafone UK - Falmouth
Gryff was extremely helpful and friendly and talked me thru every stage of the process,couldnt of asked for me and appreciate it.

Reply from Vodafone UK - Falmouth
Very helpful guys! Highly recommend! Plus great deals.

Reply from Vodafone UK - Falmouth
Staff members absolutely great and very helpful, easy process and saved me money from previous providers and deals

Reply from Vodafone UK - Falmouth

Reply from Vodafone UK - Falmouth
Great knowledge and super helpful with a lot of things I didn’t understand!
Thank you Luke!

Reply from Vodafone UK - Falmouth
Gryff
Great salesman made everything easy for a tech useless person and also offered a competitive Internet rate which I will look into. Well done Vodafone.

Reply from Vodafone UK - Falmouth
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.