Vodafone UK - Falmouth Reviews 

247
TrustScore 5 out of 5

4.9

16 Market Street, TR11 3AF Falmouth, GB


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Rated 5 out of 5 stars

Really helpful service. Popped into the Falmouth store where Gryff and Harry couldn't gave been more helpful. Would definitely recommend. I have just switched to vodaphone BB and saved money on... See more

Company replied

Rated 5 out of 5 stars

Great customer service as always. Entered to cancel an old account came away with 59% savings on my two sim plans. Maddi was very helpful, polite, interested in me, made eye contact and friendly -... See more

Company replied

Rated 5 out of 5 stars

Got me a great deal on upgrading my phone- I wasnt even looking! Polite, friendly and efficient service from Gryff and Harri. Couldn't fault it!

Company replied

Rated 5 out of 5 stars

Harri was extremely patient and explained everything. Really excellent service. Especially as he was also managing a new colleague at the same time

Company replied


Company details


Contact info

  • 16 Market Street, TR11 3AF, Falmouth, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

247 reviews

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4.9

All reviews

(247)

39,826 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service and chair 🪑

Great chat with the guys in store, was able to wangle a free chair out of it! So very comfortable and will match my interior, hoping to get a stool next time I’m here! Thank you so much for the great service!

Will be heading out for bevvies with the guys later! Top notch!

March 23, 2026
Unprompted review
Vodafone UK - Falmouth logo

Reply from Vodafone UK - Falmouth

Hey Freya,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service, really helpful staff.

March 23, 2026
Unprompted review
Vodafone UK - Falmouth logo

Reply from Vodafone UK - Falmouth

Hey Alanna,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

March 23, 2026
Unprompted review
Vodafone UK - Falmouth logo

Reply from Vodafone UK - Falmouth

Hey Mollie,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Luke was very helpful

Luke was very helpful. He explained exactly what I needed and how to use my new phone. Fantastic customer service 5*****

March 21, 2026
Unprompted review
Vodafone UK - Falmouth logo

Reply from Vodafone UK - Falmouth

Hey Nicky, ​

Thanks for the lovely review and fantastic support for Luke. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

A problem with emails that was…

A problem with emails that was stressing me out was sorted really quickly. The staff nember, Harri, was so sweet and helpful. He's also helped with my broadband price. I couldn't be more pleased with the service.

March 6, 2026
Unprompted review
Vodafone UK - Falmouth logo

Reply from Vodafone UK - Falmouth

Hey Adele,

Thanks for the lovely review and fantastic support for Harri.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Harri @ Codaphone…

This is the second time I’ve dealt with Harri, Vodaphone at Falmouth. On both occasions he has been incredibly helpful and patient. Advising me of the best phone and plan for my specific needs. I’m very happy with the personal service I’ve received from Harri personally and Vodaphone. 5*

March 5, 2026
Unprompted review
Vodafone UK - Falmouth logo

Reply from Vodafone UK - Falmouth

Hey Andy,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

As usual Gryff was brilliant

As usual Gryff was brilliant

March 5, 2026
Unprompted review
Vodafone UK - Falmouth logo

Reply from Vodafone UK - Falmouth

Hey Tim,

Thanks for the lovely review and fantastic support for Gryff.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Falmouth team are great!

Luke was incredibly helpful and did everything he could to make sure I was on the right plans for my business.

February 28, 2026
Unprompted review
Vodafone UK - Falmouth logo

Reply from Vodafone UK - Falmouth

Hey Louis,

Thanks for the lovely review and fantastic support for Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Gryff and the team!

Great service from Gryff and the team!

February 14, 2026
Unprompted review
Vodafone UK - Falmouth logo

Reply from Vodafone UK - Falmouth

Hey Gawyn,

Thanks for the lovely review and fantastic support for Gryff and the team.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Luke was very friendly and helpful…

Luke was very friendly and helpful today.
He explained everything for us, and he tried to help us as much as he can.

February 13, 2026
Unprompted review
Vodafone UK - Falmouth logo

Reply from Vodafone UK - Falmouth

Hey Alaa,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Always very helpful and informative…

Always very helpful and informative when I visit Falmouth shop I highly recommend your staff Peter Williams

February 10, 2026
Unprompted review
Vodafone UK - Falmouth logo

Reply from Vodafone UK - Falmouth

Hey Peter,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team.

Rated 5 out of 5 stars

Excellent customer service Falmouth

Gryff was excellent , explaining how I can save money by using different Vodafone services. Polite and friendly and I saved money too.
Excellent customer service , I will recommend to my family and friends

February 7, 2026
Unprompted review
Vodafone UK - Falmouth logo

Reply from Vodafone UK - Falmouth

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly and helpful

Friendly, helpful and saved me money!

February 7, 2026
Unprompted review
Vodafone UK - Falmouth logo

Reply from Vodafone UK - Falmouth

Hey Anon,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gryff was extremely helpful and…

Gryff was extremely helpful and friendly and talked me thru every stage of the process,couldnt of asked for me and appreciate it.

February 7, 2026
Unprompted review
Vodafone UK - Falmouth logo

Reply from Vodafone UK - Falmouth

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful guys

Very helpful guys! Highly recommend! Plus great deals.

February 6, 2026
Unprompted review
Vodafone UK - Falmouth logo

Reply from Vodafone UK - Falmouth

Hey Amelia,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team.

Rated 5 out of 5 stars

So helpful !!


So helpful !!

February 5, 2026
Unprompted review
Vodafone UK - Falmouth logo

Reply from Vodafone UK - Falmouth

Hi Jess,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Staff members absolutely great and very…

Staff members absolutely great and very helpful, easy process and saved me money from previous providers and deals

February 2, 2026
Unprompted review
Vodafone UK - Falmouth logo

Reply from Vodafone UK - Falmouth

Hey Alex,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service

January 16, 2026
Unprompted review
Vodafone UK - Falmouth logo

Reply from Vodafone UK - Falmouth

Hey Richard,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great knowledge and super helpful with…

Great knowledge and super helpful with a lot of things I didn’t understand!

Thank you Luke!

January 15, 2026
Unprompted review
Vodafone UK - Falmouth logo

Reply from Vodafone UK - Falmouth

Hey Callum,

Thanks for the lovely review and fantastic support for Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gryff

Gryff
Great salesman made everything easy for a tech useless person and also offered a competitive Internet rate which I will look into. Well done Vodafone.

January 15, 2026
Unprompted review
Vodafone UK - Falmouth logo

Reply from Vodafone UK - Falmouth

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

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