Really helpful service. Popped into the Falmouth store where Gryff and Harry couldn't gave been more helpful. Would definitely recommend. I have just switched to vodaphone BB and saved money on... See more
Company replied
Location
Switch location16 Market Street, TR11 3AF Falmouth, GB
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Great customer service as always. Entered to cancel an old account came away with 59% savings on my two sim plans. Maddi was very helpful, polite, interested in me, made eye contact and friendly -... See more
Company replied
Got me a great deal on upgrading my phone- I wasnt even looking! Polite, friendly and efficient service from Gryff and Harri. Couldn't fault it!
Company replied
Harri was extremely patient and explained everything. Really excellent service. Especially as he was also managing a new colleague at the same time
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Falmouth
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
16 Market Street, TR11 3AF, Falmouth, United Kingdom
4.9
Excellent
247 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Luke and Gryff were brilliant
Luke and Gryff were brilliant, easy as can be
January 3, 2026
Unprompted review
Reply from Vodafone UK - Falmouth
Hey Jacob,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Luke and Gryff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Falmouth
Hey Darryl,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Gryff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service, very happy got a great deal and very friendly and professional.
January 2, 2026
Unprompted review
Reply from Vodafone UK - Falmouth
Hey Rowe,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Visited the store today as needed some…
Visited the store today as needed some help with something - Gryff and Luke were in the store and both helped me massively. Really enjoyable experience
December 23, 2025
Unprompted review
Reply from Vodafone UK - Falmouth
Hey Martha,
Thanks for the lovely review and fantastic support for Gryff and Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Luke was a massive help
Luke explained to my dad and I the best options for us, and was very clear and gave very helpful advice. We came into the shop confused, and left feeling completely satisfied with everything clear. Luke was very personable and friendly. 10/10
December 17, 2025
Unprompted review
Reply from Vodafone UK - Falmouth
Hey Rafa,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very helpful and everythibg explained…
Very helpful and everythibg explained well.
December 11, 2025
Unprompted review
Reply from Vodafone UK - Falmouth
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harri was outstanding.
Harri was outstanding.. give him a pay rise and lunch
December 6, 2025
Unprompted review
Reply from Vodafone UK - Falmouth
Hey Chris,
Thanks for the lovely review and fantastic support for Harri.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Harry is amazing
Harry is amazing. So polite, helpful and a real asset to Vodafone Falmouth.
December 6, 2025
Unprompted review
Reply from Vodafone UK - Falmouth
Hey Sara,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
This team are always helpful
This team are always helpful. The on line Vodafone chat people are next to useless. These guys in store know what they are taking about. Happy and helpful, double whammy.
November 26, 2025
Unprompted review
Reply from Vodafone UK - Falmouth
Hey Mark,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service knowledgeable guy
Great service knowledgeable guy
Helpful excellent
November 25, 2025
Unprompted review
Reply from Vodafone UK - Falmouth
Hey Claire,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Falmouth
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Good service
November 19, 2025
Unprompted review
Reply from Vodafone UK - Falmouth
Hi, We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Jack was so very helpful
Jack was so very helpful. We got everything done, top marks
November 19, 2025
Unprompted review
Reply from Vodafone UK - Falmouth
Thank you for your review,
Vodafone Social Media Team
Great service upgrading my home…
Great service upgrading my home broadband today, super fast and tiny price increase! Was really chuffed
November 18, 2025
Unprompted review
Reply from Vodafone UK - Falmouth
We're happy to hear that you're chuffed with the home broadband service.
Thanks for your review,
Vodafone Social Media Team
Falmouth shop staff
As usual in the Falmouth shop staff are extremely helpful
November 14, 2025
Unprompted review
Reply from Vodafone UK - Falmouth
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Gryff was very helpful with our…
Gryff was very helpful with our business contract and sorted out the new phone with great knowledge and advice
November 13, 2025
Unprompted review
Reply from Vodafone UK - Falmouth
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Harri sold me a brand new phone after…
Harri sold me a brand new phone after my had stopped working.
He was super patient and took his time explaining everything to me and made it very easy to sort the whole process. Excellent service
November 13, 2025
Unprompted review
Reply from Vodafone UK - Falmouth
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Such an easy upgrade made in store
Such an easy upgrade made in store, had clear information and phone was all sorted out for me.
November 11, 2025
Unprompted review
Reply from Vodafone UK - Falmouth
We're happy to hear that you had such a positive experience and appreciate you sharing your feedback with us. Thank you for your lovely review.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Falmouth
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went into falmouth vodafone to sort…
I went into falmouth vodafone to sort out internet for my house jack was very helpfull he sorted it nice and fast even with the systems pulling him back and being turd
October 28, 2025
Unprompted review
Reply from Vodafone UK - Falmouth
Hi. We're happy to hear that you had a positive experience setting up your internet. We appreciate your acknowledging the effort to provide fast assistance despite system challenges. Thank you for your feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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