Really helpful service. Popped into the Falmouth store where Gryff and Harry couldn't gave been more helpful. Would definitely recommend. I have just switched to vodaphone BB and saved money on... See more
Company replied
Location
Switch location16 Market Street, TR11 3AF Falmouth, GB
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Great customer service as always. Entered to cancel an old account came away with 59% savings on my two sim plans. Maddi was very helpful, polite, interested in me, made eye contact and friendly -... See more
Company replied
Got me a great deal on upgrading my phone- I wasnt even looking! Polite, friendly and efficient service from Gryff and Harri. Couldn't fault it!
Company replied
Harri was extremely patient and explained everything. Really excellent service. Especially as he was also managing a new colleague at the same time
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Falmouth
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
16 Market Street, TR11 3AF, Falmouth, United Kingdom
4.9
Excellent
247 reviews
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Excellent service as always
Excellent service as always. Visited this store multiple times and will continue to use. Always friendly and knowledgeable. Would highly recommend.
October 25, 2025
Unprompted review
Reply from Vodafone UK - Falmouth
Hi. We're happy to hear that you consistently receive excellent service at our store. We appreciate your continued patronage and recommendation. Thank you for your feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and friendly upgrade my…
Very helpful and friendly upgrade my contract, sim only for my daughter and broadband saving me money excellent service thank you
October 21, 2025
Unprompted review
Reply from Vodafone UK - Falmouth
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Harri was a great attendant and…
Harri was a great attendant and explained everything very clearly
October 14, 2025
Unprompted review
Reply from Vodafone UK - Falmouth
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Great service
Great service. Staff were very friendly and very knowledgeable.
October 11, 2025
Unprompted review
Reply from Vodafone UK - Falmouth
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Falmouth branch
Gryff was great at helping me choose an appropriate phone and contract
October 10, 2025
Unprompted review
Reply from Vodafone UK - Falmouth
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Very helpful
Very helpful, explained the whole process and a great attitude
October 9, 2025
Unprompted review
Reply from Vodafone UK - Falmouth
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Gryffyn was super nice and helpful
Gryffyn was super nice and helpful, was a pleasure to have him so help us out. He made everything work smoothly and set me up with my new phone immediately
October 4, 2025
Unprompted review
Reply from Vodafone UK - Falmouth
Hey Rob,
Thanks for the lovely review and fantastic support for Gryffyn.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Extremely helpful
Called into Vodafone Falmouth whilst on holiday to change my contract to a more reasonable amount. Spoke to Jack who was extremely helpful & sorted everything out for me.
September 30, 2025
Unprompted review
Reply from Vodafone UK - Falmouth
Hey Penny
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Received a very helpful and patient…
Received a very helpful and patient service from Gryffyn-day - I felt I had plenty of time to ask questions and get a product and service that was right for me. Really appreciate the time taken - thank you!
September 18, 2025
Unprompted review
Reply from Vodafone UK - Falmouth
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Absolutely insanely amazing top service…
Absolutely insanely amazing top service here from Gryffin in Falmouth. Genuinely completely sorted out from the original problem we came in with, to then also having all my children's phone's organised, updated when we didn't even know we could or needed to. The most relaxed, informed and easy to talk to guy I've experienced in over 20 years of being with Vodaphone.
August 26, 2025
Unprompted review
Reply from Vodafone UK - Falmouth
Hey Emma,
Thanks for the lovely review and fantastic support for Gryffin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Falmouth
Hey Sharon,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Both Jack and Luke were very patient…
Both Jack and Luke were very patient and helpful. 10/10.
August 16, 2025
Unprompted review
Reply from Vodafone UK - Falmouth
Thank you for sharing this with us Sarah and well done to Jack and Luke!
Vodafone Social Media Team
Assistant Jack explained everything…
Assistant Jack explained everything extremely clearly and with enthusiasm!
August 11, 2025
Unprompted review
Reply from Vodafone UK - Falmouth
Hey Jim,
Thanks for the lovely review and fantastic support for Jack. It's heartwarming to read such encouraging feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service as usual
Excellent service as usual. Gryffyn-day is always helpful and very knowledgeable.
August 7, 2025
Unprompted review
Reply from Vodafone UK - Falmouth
Hey Louise,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience
Gryff was really helpful. Showed us various options and helped by to save a bit of money so very happy.
August 2, 2025
Unprompted review
Reply from Vodafone UK - Falmouth
Hey Nicki,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Gryff and Luke were extremely…
Gryff and Luke were extremely professional and helpful
July 26, 2025
Unprompted review
Reply from Vodafone UK - Falmouth
Hey Susan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The staff in the Falmouth store have…
The staff in the Falmouth store have been nothing but polite, professional and extraordinarily patient - exemplary service, thank you.
July 23, 2025
Unprompted review
Reply from Vodafone UK - Falmouth
Hey Andy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jack
Jack was extremely helpful with renewing contracts, friendly and explained the options very clearly.
July 17, 2025
Unprompted review
Reply from Vodafone UK - Falmouth
Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Sorted out all the issues I had had…
Sorted out all the issues I had had previously with upgrading, very seamless service. New contract sorted. Very professional, friendly service overall.
July 12, 2025
Unprompted review
Reply from Vodafone UK - Falmouth
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Falmouth
Hey Stephan,
Thanks for the lovely review and fantastic support for staff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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