Really helpful service. Popped into the Falmouth store where Gryff and Harry couldn't gave been more helpful. Would definitely recommend. I have just switched to vodaphone BB and saved money on... See more
Company replied
Location
Switch location16 Market Street, TR11 3AF Falmouth, GB
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Great customer service as always. Entered to cancel an old account came away with 59% savings on my two sim plans. Maddi was very helpful, polite, interested in me, made eye contact and friendly -... See more
Company replied
Got me a great deal on upgrading my phone- I wasnt even looking! Polite, friendly and efficient service from Gryff and Harri. Couldn't fault it!
Company replied
Harri was extremely patient and explained everything. Really excellent service. Especially as he was also managing a new colleague at the same time
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Falmouth
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
16 Market Street, TR11 3AF, Falmouth, United Kingdom
4.9
Excellent
247 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Great customer service and really…
Great customer service and really helpful
October 11, 2023
Unprompted review
Reply from Vodafone UK - Falmouth
Hi Fraser,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Falmouth
Hi Neil,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Excellent service
Imy and Matt were extremely efficient in renewing a contract, advising on fibre broadband, and sorting out an account problem. Excellent service.
September 19, 2023
Unprompted review
Reply from Vodafone UK - Falmouth
Hey there,
Thanks for letting us know what an amazing job Matt did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Served by Gryff
Served by Gryff. Excellent customer service and very friendly, will be returning for broadband in January.
Thanks Gryff! :)
September 18, 2023
Unprompted review
Reply from Vodafone UK - Falmouth
Hi Rhi,
Thanks for the great feedback for Gryff; it's lovely to you're now looking to join us for your broadband too!
If you need help with anything, don't hesitate to pop our team a message on:
X 👉 vodafone.uk/3LXh2xl
Facebook 👉 vodafone.uk/3lCYUxW
Instagram 👉 https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gryff was very helpful and Gryff is great is an asset…
Gryff was very helpful and is an asset to Vodafone. Thanks Gryff
September 15, 2023
Unprompted review
Reply from Vodafone UK - Falmouth
Hi Steve. Thank you for your review for Gryff. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matt was very helpful at Vodafone …
Matt was very helpful at Vodafone falmouth. Would recommend
September 4, 2023
Unprompted review
Reply from Vodafone UK - Falmouth
Hi Maureen. Thank you for your review for Matt. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matt was really lovely and helpful
September 3, 2023
Unprompted review
Reply from Vodafone UK - Falmouth
Hi Grace,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
The guys Matt and Matt were extremely…
The guys Matt and Matt were extremely helpful with my daughter’s request to get internet temporarily. They answered questions, helped us no end and were the most courteous
September 3, 2023
Unprompted review
Reply from Vodafone UK - Falmouth
Hi Anne,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Happy customer
Fantastic customer service in store from gryff.
Made transfer simple and clear.
Very happy to be s new customer
September 1, 2023
Unprompted review
Reply from Vodafone UK - Falmouth
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
The guys at Falmouth Vodafone were…
The guys at Falmouth Vodafone were fantastic. Couldn’t have helped me more when zi was in a state of panic They have sorted the problem and given me an upgrade and cheaper contract. All round best result. Thankyou to Gryff and Matt. You’re both lifesavers🙏
August 27, 2023
Unprompted review
Reply from Vodafone UK - Falmouth
Hey Jane,
Thanks for the lovely review and fantastic support for both Gryff and Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Fantastic staff
August 27, 2023
Unprompted review
Reply from Vodafone UK - Falmouth
Hi Phil,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Gryff been real helpful came in…
Gryff been real helpful came in enquiring about prices no pressure really friendly service
August 25, 2023
Unprompted review
Reply from Vodafone UK - Falmouth
Hey Rashid,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service could not have been…
Excellent service could not have been better
August 26, 2023
Unprompted review
Reply from Vodafone UK - Falmouth
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Matt and gryff were extremely helpful…
Matt and gryff were extremely helpful with upgrading my phone and getting me the best deal. Very friendly
August 26, 2023
Unprompted review
Reply from Vodafone UK - Falmouth
Hey Courtney,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The staff where nice and helpful
The staff where nice and helpful. Went in to the Falmouth store and saw gryff, he helped me with sim swap and PAC code so that I could keep my number. He was helpful and efficient.
August 24, 2023
Unprompted review
Reply from Vodafone UK - Falmouth
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Gryff was so helpful in setting up my…
Gryff was so helpful in setting up my new phone. Explained things to me and made it easy for me to understand. Excellent service by an extremely pleasant man.
August 25, 2023
Unprompted review
Reply from Vodafone UK - Falmouth
Hey Irene,
Thanks for letting us know what an amazing job Gryff did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Gryff at Falmouth was superb and…
Gryff at Falmouth was superb and extremely helpful. Very pleasant. Made the experience so easy.
August 25, 2023
Unprompted review
Reply from Vodafone UK - Falmouth
Hey Scott,
Thanks for the lovely review and fantastic support for Gryff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful and friendly
August 25, 2023
Unprompted review
Reply from Vodafone UK - Falmouth
Hi Fay. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matt from Vodaphone in Falmouth
Matt from Vodaphone in Falmouth, was very helpful kind and accommodating in helping me reset my phone today. Thank you. Maggie.
August 18, 2023
Unprompted review
Reply from Vodafone UK - Falmouth
Hey there,
Thanks for letting us know what an amazing job Matt did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Pete was extremely helpful and…
Pete was extremely helpful and knowledgeable today - he was polite, friendly and extremely professional. He listened to my queries, answered most helpfully and advised accordingly. Pete ensured I got the best upgraded deal available and saved me money in the process. The shop was welcoming and all assistants were busy with customers. It's important for me to be able to go into my local town and visit a shop with actual people and face to face contact to assist me. Well done 5✨
July 28, 2023
Unprompted review
Reply from Vodafone UK - Falmouth
Hey Sam,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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