Really helpful service. Popped into the Falmouth store where Gryff and Harry couldn't gave been more helpful. Would definitely recommend. I have just switched to vodaphone BB and saved money on... See more
Company replied
16 Market Street, TR11 3AF Falmouth, GB
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Really helpful service. Popped into the Falmouth store where Gryff and Harry couldn't gave been more helpful. Would definitely recommend. I have just switched to vodaphone BB and saved money on... See more
Company replied
Great customer service as always. Entered to cancel an old account came away with 59% savings on my two sim plans. Maddi was very helpful, polite, interested in me, made eye contact and friendly -... See more
Company replied
Got me a great deal on upgrading my phone- I wasnt even looking! Polite, friendly and efficient service from Gryff and Harri. Couldn't fault it!
Company replied
Harri was extremely patient and explained everything. Really excellent service. Especially as he was also managing a new colleague at the same time
Company replied
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16 Market Street, TR11 3AF, Falmouth, United Kingdom
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Griff was as always a real pleasure, and got every thing that I needed..
Would always go in store as like the one to one personal touch.

Reply from Vodafone UK - Falmouth
Gryff was fantastic, he explains everything in black and white. Always go to Falmouth branch as we are always welcomed by friendly staff and have never had issues sorting out any problems.

Reply from Vodafone UK - Falmouth
Gruff was Amazing so helpful fixed issue

Reply from Vodafone UK - Falmouth
Griff was great due to technical issues it took some time. He remained happy and helpful all the time. we became good friends

Reply from Vodafone UK - Falmouth
Gryff was very helpful friendly and professional sorted me 2 phones and my broadband

Reply from Vodafone UK - Falmouth
Gryff was very knowledgeable and helpful with me getting a new phone for my daughter

Reply from Vodafone UK - Falmouth
Griff was amazing sorted me right out. 😁

Reply from Vodafone UK - Falmouth
Gryff was Very friendly and helpful - managed to find me savings and rationalise my devices and broadband

Reply from Vodafone UK - Falmouth
Absolutely fantastic
Saved quite a lot of money and Gryff was brilliant

Reply from Vodafone UK - Falmouth
Gryff was an absolute diamond when I visited the store, helped me out with any concerns I had big or small. Friendly atmosphere in store and excellent service. Thanks again to Gryff and all staff at Vodafone Falmouth

Reply from Vodafone UK - Falmouth
Pete was extremely efficient and helpful and charming with it.

Reply from Vodafone UK - Falmouth
Gryff had helped me in getting a new data plan. Was straight forward and basic with no setbacks. Decent prices would recommend.

Reply from Vodafone UK - Falmouth
Super good service with Gryffyn!
Super patient and listened to all our needs. All sorted!

Reply from Vodafone UK - Falmouth
Griffin served me and he gave us excellent advice and is a brilliant customer service assistant. Thank you Griff.

Reply from Vodafone UK - Falmouth
Griffin was knowledgeable and great with dealing with mobile broadband and new phone. He explained everything to me and was very helpful

Reply from Vodafone UK - Falmouth
Went in to sort my broadband out as was using some technical issues, gryff helped us and dealt with the issue promptly, very professional and knows what he's doing, would highly reccomend

Reply from Vodafone UK - Falmouth
Brilliant service. Very helpful explained everything simply. We took two phones and broadband. Friendly efficient and covered all the bases. Would recommend to anyone

Reply from Vodafone UK - Falmouth
Gryff has been extremely helpful and explained everything really well

Reply from Vodafone UK - Falmouth
Called into Vodafone Falmouth gryff and Pete were wonderful in helping sort a sim an broadband deal

Reply from Vodafone UK - Falmouth
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