Really helpful service. Popped into the Falmouth store where Gryff and Harry couldn't gave been more helpful. Would definitely recommend. I have just switched to vodaphone BB and saved money on... See more
Company replied
Location
Switch location16 Market Street, TR11 3AF Falmouth, GB
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Great customer service as always. Entered to cancel an old account came away with 59% savings on my two sim plans. Maddi was very helpful, polite, interested in me, made eye contact and friendly -... See more
Company replied
Got me a great deal on upgrading my phone- I wasnt even looking! Polite, friendly and efficient service from Gryff and Harri. Couldn't fault it!
Company replied
Harri was extremely patient and explained everything. Really excellent service. Especially as he was also managing a new colleague at the same time
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Falmouth
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
16 Market Street, TR11 3AF, Falmouth, United Kingdom
4.9
Excellent
247 reviews
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Jack and Griff were very helpful…
Jack and Griff were very helpful especially as the internal IT system was letting them down.
March 8, 2025
Unprompted review
Reply from Vodafone UK - Falmouth
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Very helpful employees
Luke and Gryffyn were very genuine people who were extremely helpful in finding me the best contract for my needs.
They made what could've been a very tedious process very easy.
March 1, 2025
Unprompted review
Reply from Vodafone UK - Falmouth
Hi Finn,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Excellent service
Excellent service! Griff assisted my needs perfectly and sorted everything out! Very happy!
February 28, 2025
Unprompted review
Reply from Vodafone UK - Falmouth
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Walked in and greeted with a smile.
Walked in and greeted with a smile.
Sat down and within minutes, Gryff sorted out out accounts(x2) and broadband, which was a relief to my daughter, who's a gamer!
Can not recommend Vodafone in Falmouth enough
February 28, 2025
Unprompted review
Reply from Vodafone UK - Falmouth
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Great Service
Gryff was a great help, friendly service, answered any and all questions we had!
February 28, 2025
Unprompted review
Reply from Vodafone UK - Falmouth
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Really pleasant experience
Really pleasant experience, everything was smooth sailing and had no problems with upgrading my phone. Top service!
February 27, 2025
Unprompted review
Reply from Vodafone UK - Falmouth
Hi Elliot,
We’re grateful for your fantastic feedback, thank you! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Griff has been excellent in setting up…
Griff has been excellent in setting up my new broadband account and change of address details. I thoroughly recommend Vodafone in Falmouth
February 25, 2025
Unprompted review
Reply from Vodafone UK - Falmouth
Hi Anthony,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Grif and Luke where excellent and…
Grif and Luke where excellent and helpful
February 15, 2025
Unprompted review
Reply from Vodafone UK - Falmouth
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Amazing service!!
Went in for a sim only deal for our sons new phone we got him for his birthday and Gryff done that with ease! So quick and efficient!
February 7, 2025
Unprompted review
Reply from Vodafone UK - Falmouth
Hi Jessica-Lea,
This is lovely feedback for Gryff. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Very helpful explain things so I could…
Very helpful explain things so I could understand and went through it slow made me feel so at ease
February 11, 2025
Unprompted review
Reply from Vodafone UK - Falmouth
Hi Jessica. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Always so helpful and very polite
Always so helpful and very polite. They explain anything for you if you don't understand.
February 11, 2025
Unprompted review
Reply from Vodafone UK - Falmouth
Hi Lisa. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service, very polite and saved me money on my sim
January 27, 2025
Unprompted review
Reply from Vodafone UK - Falmouth
Hi Kian. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience
Fantastic service from the very knowledgeable guys at Vodafone Falmouth (Jack and Luke).
January 17, 2025
Unprompted review
Reply from Vodafone UK - Falmouth
Hi Jeremy,
Thank you for your review. It’s great to hear of your experience in store. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Great experience
Very good advice . Friendly staff. Lots of time to give you the best possible plan and phone. Very impressed.
January 24, 2025
Unprompted review
Reply from Vodafone UK - Falmouth
Hi Eleri,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Luke was very helpful and put us at…
Luke was very helpful and put us at ease regarding costs etc. 10/10 Would recommend to a friend :)
January 16, 2025
Unprompted review
Reply from Vodafone UK - Falmouth
Hi Adam. Thank you for your review for Luke. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Falmouth
Hi Vicki,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Falmouth
Hi Ruth,
Thanks for your 5-star review. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Falmouth visit
Super helpful and friendly, got everything sorted straight away.
November 22, 2024
Unprompted review
Reply from Vodafone UK - Falmouth
Thanks for your 5 star review, Sam! If you ever need help, just pop our team message on X - vodafone.uk/3LXh2xl Facebook - vodafone.uk/3lCYUxW or Instagram - https://ig.me/m/vodafone We'd be happy to assist 🙂 Thanks, Vodafone Social Media Team
Great customer service polite and very…
Great customer service polite and very helpful
November 14, 2024
Unprompted review
Reply from Vodafone UK - Falmouth
Hi Brian. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New phone
Jack was patient and knowledgable as I bought a new contract with a new phone.
He was very personable and made the whole experience fun.
November 14, 2024
Unprompted review
Reply from Vodafone UK - Falmouth
Hi Lynne. Thank you for your review for Jack. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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