Vodafone UK - Farnborough Reviews 

240
TrustScore 5 out of 5

4.9

Unit 1 Princes Mead Shopping Centre, GU14 7SL Farnborough, GB


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Rated 5 out of 5 stars

Staff who represent a company well are so vitally important as a bad interaction can lead to a customer leaving. Amal was brilliant and really went out of his way to fault-find my issue which ultimat... See more

Company replied

Rated 4 out of 5 stars

Jack was very helpful and answered any questions we had , good customer service

Company replied

Rated 5 out of 5 stars

Sanjay has been brilliant, going out of his way to resolve the issue concerning my upgrade. He even called me yesterday afternoon to tell me the issue was resolved and today has set my mind at rest an... See more

Company replied

Rated 5 out of 5 stars

Hi, I just wanted to leave some positive feedback about the service I received today. The Jack who assisted me was extremely polite, patient, and professional. He explained everything clearly and mad... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Farnborough

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 1 Princes Mead Shopping Centre, GU14 7SL, Farnborough, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

240 reviews

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4-star
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1-star

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4.9

All reviews

(240)

42,756 reviews in the last 12 months

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Rated 5 out of 5 stars

Sanjay is a good guy and friendly

Sanjay is a good guy and friendly. He served us very well.

June 8, 2024
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hi Geronimo. Thank you for your review for Sanjay. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Priya is very very helpful and solved…

Priya is very very helpful and solved my problem for me.

May 28, 2024
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hey Leslie,

Thanks for this great feedback!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

The new guy rayhan that help me out was…

The new guy rayhan that help me out was amazing. Very well looked after

May 25, 2024
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hi Phil. Thank you for your review for Rayhan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Priya was very helpful and patient…

Priya was very helpful and patient excellent

May 19, 2024
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hi Stephen,

Thanks for the great feedback for Priya, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Priya was brilliant very nice and fixed…

Priya was brilliant very nice and fixed my problems!

May 19, 2024
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hi Nicki,

Thanks for sharing your fabulous feedback for Priya. If you need any help in the future, please message us via

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Service

Service efficient, assistant was straightforward recommending a new phone quickly resolved and friendly, helpful

April 10, 2024
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hi Jonathan,

Thanks for taking your time to leave this review for our colleague in the Farnborough store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

The gentleman was very helpful and…

The gentleman was very helpful and understanding

April 10, 2024
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hi Mala,

Thanks for sharing your kind words and feedback for our colleague in the Farnborough store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Very helpful young man

Very helpful young man. Michael explained all options.

April 10, 2024
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hi Consumer,

This is lovely feedback for Michael. Thanks for your kind words.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

I would like to say Thank you for the…

I would like to say Thank you for the great service which I received from Michael in Vodafone store.

April 10, 2024
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hi Diane,

Thanks for your kind words and taking your time to share the experience in store with Michael.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

This is my first review and I would…

This is my first review and I would like to say Thank you to the team in Farnborough for all help with my contract.

April 10, 2024
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hi Carol,

Thanks for sharing this review and making us your first one. We appreciate your support.

We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Excellent service from Jamal at Vodaphone Farnborough

Excellent service from Jamal and Sanjay

March 10, 2024
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hi Christine,

Thanks so much for this great feedback! We're so glad you've had such an amazing experience with Jamal and Sanjay.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Jamal was excellent

Jamal was excellent. Quick and efficient

March 10, 2024
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hi there,

Thank you for taking the time to share this 5 star review regarding your experience with Jamal!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Good customer care and seevice

Good customer care and seevice , very happy

February 10, 2024
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hey Ruby, I'm glad our in-store teams service was so pleasing.
All the best, The Vodafone Social Media team

Rated 5 out of 5 stars

Just visit to store and I have a very…

Just visit to store and I have a very good service with micke
Thank you

February 5, 2024
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hey,

Thank you for the support !

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service fr9m the manager of…

Amazing service fr9m the manager of the stone will vist again thankyou michal

February 2, 2024
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hey there,

Thanks for the lovely review and fantastic support for Michal.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Michal looked after us so well today

Michal looked after us so well today. He looked at all our spend and our needs and found me the best options that I needed. He was also caring about my spend.

January 7, 2024
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hi Carrie. Thank you for your review for Michal. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you for amazing service Michael

January 6, 2024
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hi Karen. Thank you for your review for Michael. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

It was a great experience

It was a great experience the person serving had a lot of knowledge and was a great help in making my decisions.

January 6, 2024
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hi Mickiela. Thank you for your review . It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful many thanks Michael

January 6, 2024
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hi Grainger. Thank you for your review for Michael. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Michael

Michael, is the most useful and knowledgeable person and I only deal with him for my personal and business contracts

December 13, 2023
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hey,

Thanks for the lovely review and fantastic support for Michael.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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