Fantastic service from Wayne yesterday, I didn’t purchase anything on this visit as my upgrade wasn’t due quite yet. However he did manage to solve a couple of issues with my current handset, therefor... See more
Company replied
Location
Switch locationUnit 21 , Hempstead Valley Shopping Centre, ME7 3PB Gillingham, GB
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See what reviewers are saying
Joshua has been a real help. He was extremely patient in answering all my questions in explaining my options for a phone upgrade. He was as extensive in researching other options and helping me und... See more
Company replied
We always prefer to come in store for the excellent, friendly customer service, very helpful and knowledgeable. They arranged a great deal, saving us money, took the time to explain everything and... See more
Company replied
Clear information and assistance from Adam. Understood what I wanted and was able to find me the best deal at the right price. Was easier than I expected
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Gillingham
Written by the company
Contact info
Unit 21 , Hempstead Valley Shopping Centre, ME7 3PB, Gillingham, United Kingdom
4.9
Excellent
301 reviews
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Dylan was excellent today and helped…
Dylan was excellent today and helped immensely wayne the manager was also amazing and both very friendly
July 6, 2025
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Dan,
Thanks for the lovely review and fantastic support for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Serves by Dylan today he was very…
Serves by Dylan today he was very efficient and helpful Wayne also was a great help dealing with us
July 6, 2025
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Vikki,
Thanks for the lovely review and fantastic support for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kate was very kind
Kate was very kind, polite, friendly and looked for the best deals for us. She explained everything clearly and offered and great service.
July 5, 2025
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Linda,
Thanks for the lovely review and fantastic support for Kate.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Both Chloe and Kate were very friendly…
Both Chloe and Kate were very friendly and helpful, great to get upgrade so quickly
July 4, 2025
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Jones,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Adam was lovely very friendly and…
Adam was lovely very friendly and helpful, very welcoming and explained the process clearly making it less overwhelming for the customer
July 2, 2025
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Libby,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone contract update - great service
Top service, very happy after being served by Dylan.
He was very friendly, helpful & genuine with his service.
Will happily come back because of this experience.
July 1, 2025
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Henry,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Really helpful
Really helpful, explained everything in full and good recommendations
June 28, 2025
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Georgie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dylan was excellent
Dylan was excellent. Knowledgable and saved me money.
June 27, 2025
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Matthew,
Thanks for the lovely review and fantastic support for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dylan was amazing he helped set up my…
Dylan was amazing he helped set up my phone and watch , he was so helpful and answered all my questions
June 26, 2025
Unprompted review
Reply from Vodafone UK - Gillingham
Hey there,
Thanks for the lovely review and fantastic support for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dylan was amazing
Dylan was amazing! Made things super easy and super helpful
June 26, 2025
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Kevin,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dylan was very helpful and sorted my…
Dylan was very helpful and sorted my broadband for me very nice experience
June 22, 2025
Unprompted review
Reply from Vodafone UK - Gillingham
Hi Richard. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adam was great
Adam was great, helped my husband get a new phone, also upgraded the rest of the family, will not go to another voda shop, this one is the most helpful and knowledgeable
June 21, 2025
Unprompted review
Reply from Vodafone UK - Gillingham
Hi Kat. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service from wayne today
Fantastic service from wayne today. Made us feel so comfortable. Thank you.
June 20, 2025
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Helen. We appreciate your review and are happy to hear about the fantastic service you received! We're glad we made you feel comfortable. Thank you!
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Wayne was very helpful and informative
Wayne was very helpful and informative. Presented very well. No issues at all.
June 20, 2025
Unprompted review
Reply from Vodafone UK - Gillingham
We're happy to hear that you found Wayne helpful and informative. We appreciate you taking the time to share your positive experience with us!
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rachel was very helpful and respectful…
Rachel was very helpful and respectful throughout her communication with me. Good customer service skills
June 18, 2025
Unprompted review
Reply from Vodafone UK - Gillingham
We appreciate you taking the time to leave us this fantastic review Gloria! We're happy to hear that you received great customer service from Rachel!
Vodafone Social Media Team
Wayne is very helpful and wonderfully…
Wayne is very helpful and wonderfully funny amazing service
June 18, 2025
Unprompted review
Reply from Vodafone UK - Gillingham
We appreciate your kind words and are so happy to hear about the amazing service you received. Thank you for sharing!
Vodafone Social Media Team
Excellent service from Wayne despite…
Excellent service from Wayne despite having serious issues with previous supplier. He fixed it all for me.
June 17, 2025
Unprompted review
Reply from Vodafone UK - Gillingham
Hi Jillian. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Wayne has lovely eyes and was very…
Wayne has lovely eyes and was very patient and helpful and knowledgable.
June 14, 2025
Unprompted review
Reply from Vodafone UK - Gillingham
Hi Charlotte,
We're happy to hear that you had a positive experience. We appreciate your kind words and are glad our agent Wayne was helpful, patient, and knowledgeable.
Thanks,
Vodafone Social Media Team
Getting a cell phone after moving back to Uk
Went in to the Hempstead Valley store to get a new phone as I recently moved back to the Uk. Met Adam , who explained everything I needed to do and get me through the buying process. Explaining phone plans, deals and benefits. He was very professional and knowledgeable with a good sense of humour. Walked out with a new phone(better than I expected) due to the deals that were on.
Thoroughly recommend this store and go find Adam to help you with your next phone purchase.
By the way- O2 were nowhere near as helpful. Glad I went for Vodaphone.
June 13, 2025
Unprompted review
Reply from Vodafone UK - Gillingham
Hi Christopher. Thank you for your review for Adam. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adam is so helpful today
Adam is so helpful today, he has a very good customer service and very polite
June 12, 2025
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Atinuke,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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