Fantastic service from Wayne yesterday, I didn’t purchase anything on this visit as my upgrade wasn’t due quite yet. However he did manage to solve a couple of issues with my current handset, therefor... See more
Company replied
Unit 21 , Hempstead Valley Shopping Centre, ME7 3PB Gillingham, GB
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Fantastic service from Wayne yesterday, I didn’t purchase anything on this visit as my upgrade wasn’t due quite yet. However he did manage to solve a couple of issues with my current handset, therefor... See more
Company replied
Joshua has been a real help. He was extremely patient in answering all my questions in explaining my options for a phone upgrade. He was as extensive in researching other options and helping me und... See more
Company replied
We always prefer to come in store for the excellent, friendly customer service, very helpful and knowledgeable. They arranged a great deal, saving us money, took the time to explain everything and... See more
Company replied
Clear information and assistance from Adam. Understood what I wanted and was able to find me the best deal at the right price. Was easier than I expected
Company replied
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Unit 21 , Hempstead Valley Shopping Centre, ME7 3PB, Gillingham, United Kingdom
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Dylan was brilliant and really helpful
Top man

Reply from Vodafone UK - Gillingham
After using a third party repair company that lost my sim card I went to Vodafone Gillingham ( Hemstead Valley) and had a very quick and pleasant experience replacing my sim card thank you to Chloe and Adam and together team at Vodafone. Also Adam dealt with my upgrade very quickly a pleasure to deal with Vodafone.

Reply from Vodafone UK - Gillingham
Clear information and assistance from Adam. Understood what I wanted and was able to find me the best deal at the right price. Was easier than I expected

Reply from Vodafone UK - Gillingham
Dylan was super helpful and efficient. He sorted out a new contract at a good price straight away and gave me a quote for my broadband also, was really happy with the service.

Reply from Vodafone UK - Gillingham
Excellent service from Adam. Extremely helpful

Reply from Vodafone UK - Gillingham
Very informative and helped to save some money on a sim only contract

Reply from Vodafone UK - Gillingham
Excellent service, Dylan and Adam were very helpful and made the experience very easy.

Reply from Vodafone UK - Gillingham
Great experience and managed to sort all I needed to sort!

Reply from Vodafone UK - Gillingham
A massive help with my phone. I went home and had to come back to get it sorted and Adam was with me all the steps of the way. I massive help and caring worker.

Reply from Vodafone UK - Gillingham
Chloe was great she helped me with my phone today and I had problems with phone calls over night traveling home form work
Chloe also managed to get me a discount on my next phone bill

Reply from Vodafone UK - Gillingham
Dylan was amazing with his device and helped transfer data across onto the new phone. Amazing help

Reply from Vodafone UK - Gillingham
Chloe and Adam were really friendly and helpful.
Would definitely recommend. Very knowledgeable.

Reply from Vodafone UK - Gillingham
Dylan was very helpful with a great personality

Reply from Vodafone UK - Gillingham
Chloe-Leigh was really helpful and able to answer my questions regarding moving abroad with my contract

Reply from Vodafone UK - Gillingham
When I visited Vodafone in Hempstead valley, I was served by Chloe and she was very very helpful. She was also very friendly and always had a smile on her face. She helped me above and beyond.

Reply from Vodafone UK - Gillingham
Wayne was excellent today, sorting my issue. Very patient and explained everything simply

Reply from Vodafone UK - Gillingham
Chloe was amazing and so lovely to talk to, she made us feel so welcome and helped us with our phones. Thankyou chloe

Reply from Vodafone UK - Gillingham
Wayne was above and beyond , exceptional service. Fantastic, friendly and couldn’t help me more

Reply from Vodafone UK - Gillingham
Dylan was excellent today and helped immensely wayne the manager was also amazing and both very friendly

Reply from Vodafone UK - Gillingham
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