Fantastic service from Wayne yesterday, I didn’t purchase anything on this visit as my upgrade wasn’t due quite yet. However he did manage to solve a couple of issues with my current handset, therefor... See more
Company replied
Unit 21 , Hempstead Valley Shopping Centre, ME7 3PB Gillingham, GB
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Fantastic service from Wayne yesterday, I didn’t purchase anything on this visit as my upgrade wasn’t due quite yet. However he did manage to solve a couple of issues with my current handset, therefor... See more
Company replied
Joshua has been a real help. He was extremely patient in answering all my questions in explaining my options for a phone upgrade. He was as extensive in researching other options and helping me und... See more
Company replied
We always prefer to come in store for the excellent, friendly customer service, very helpful and knowledgeable. They arranged a great deal, saving us money, took the time to explain everything and... See more
Company replied
Clear information and assistance from Adam. Understood what I wanted and was able to find me the best deal at the right price. Was easier than I expected
Company replied
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Unit 21 , Hempstead Valley Shopping Centre, ME7 3PB, Gillingham, United Kingdom
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Kate was so helpful, she listened to what we wanted, and was really patient with us.
She’s a superstar!

Reply from Vodafone UK - Gillingham
Fantastic service Chloe, she provided all the information needed to make the correct choice for me!!

Reply from Vodafone UK - Gillingham
Thank you Chloe for your excellent service, friendly attitude and professionalism.

Reply from Vodafone UK - Gillingham
After problems with another supplier I met with Adam today at Vodafone. The experience for me was completely different to the past. Adam was engaging, helpful, knowledgeable and listened to my tale of woe. We speedily found a new deal, better value than my old one, which completely meets my currents needs. Adam helpfully searched other deals fo me to consider. Adam is a real credit to this company. Thank you.

Reply from Vodafone UK - Gillingham
Dylan was absolutely amazing with us from start to finish. He has restored our faith in Vodafone

Reply from Vodafone UK - Gillingham

Reply from Vodafone UK - Gillingham
Adam was very helpful, friendly and patient. Perfect thank you

Reply from Vodafone UK - Gillingham
Dylan went the extra mile answering all my queries with patience and understanding

Reply from Vodafone UK - Gillingham

Reply from Vodafone UK - Gillingham
Adam was a great help, all the data transfer people were great . All wonderfull service.

Reply from Vodafone UK - Gillingham
Very informative , quick transaction and easy to underdstand

Reply from Vodafone UK - Gillingham
Adam was really good at explaining the options we had with our contracts and took time to help us with everything. Great service

Reply from Vodafone UK - Gillingham
good service and quick to get new contract ( adam )

Reply from Vodafone UK - Gillingham
Came in store and spoke to a lovely man called Dylan. My husband and myself wanted some advice on changing our phones. He was very knowledgeable and gave us up to date prices. Will definitely coming back to speak to him.

Reply from Vodafone UK - Gillingham
Visited store to open new contract, first class service from Adam and Dylan, both of whom were helpful, professional and knowledgeable, their help was gratefully received, I am happy to have moved provider, esp after experiencing the help and support in store. I recommend this branch 👌

Reply from Vodafone UK - Gillingham
Saw Adam today really knowledgable about the products and services and was really helpful in switching us over on our broadband. Very pleased with how Adam handled our enquiry

Reply from Vodafone UK - Gillingham

Reply from Vodafone UK - Gillingham
Great, friendly and professional help. Dylan was very informative and helpful.

Reply from Vodafone UK - Gillingham

Reply from Vodafone UK - Gillingham
Very friendly and knowledgeable especially Chloe. Thanks so much for your time and help!

Reply from Vodafone UK - Gillingham
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