Fantastic service from Wayne yesterday, I didn’t purchase anything on this visit as my upgrade wasn’t due quite yet. However he did manage to solve a couple of issues with my current handset, therefor... See more
Company replied
Unit 21 , Hempstead Valley Shopping Centre, ME7 3PB Gillingham, GB
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Fantastic service from Wayne yesterday, I didn’t purchase anything on this visit as my upgrade wasn’t due quite yet. However he did manage to solve a couple of issues with my current handset, therefor... See more
Company replied
Joshua has been a real help. He was extremely patient in answering all my questions in explaining my options for a phone upgrade. He was as extensive in researching other options and helping me und... See more
Company replied
Clear information and assistance from Adam. Understood what I wanted and was able to find me the best deal at the right price. Was easier than I expected
Company replied
We always prefer to come in store for the excellent, friendly customer service, very helpful and knowledgeable. They arranged a great deal, saving us money, took the time to explain everything and... See more
Company replied
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Unit 21 , Hempstead Valley Shopping Centre, ME7 3PB, Gillingham, United Kingdom
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Reply from Vodafone UK - Gillingham

Reply from Vodafone UK - Gillingham
Josh was very knowledgable and helpful.

Reply from Vodafone UK - Gillingham
Very welcome and very helpful with what I needed for my self and my son. Would recommend Wayne to family and friends to help the with their phones

Reply from Vodafone UK - Gillingham
Adam was friendly and very approachable and resolved my issue efficiently

Reply from Vodafone UK - Gillingham
Wayne helped me resolve my issue today very efficient and friendly

Reply from Vodafone UK - Gillingham
Great service from wayne today. Fantastic and easily explained our deal

Reply from Vodafone UK - Gillingham
Friendly service from Wayne and very nice young man

Reply from Vodafone UK - Gillingham
Dylan was very nice today, great service in store. Most helpful staff

Reply from Vodafone UK - Gillingham
Adam made it comfortable and easy. Well looked after.

Reply from Vodafone UK - Gillingham
Wayne and Anna were both wonderful and helpful to myself and my partner.

Reply from Vodafone UK - Gillingham
Anna provided excellent service. Clear communication and breakdown of what was happening throughout. Good conversation as well in between. Thoroughly pleased with my visit today

Reply from Vodafone UK - Gillingham
Wayne and adam were great today thankyou

Reply from Vodafone UK - Gillingham
wayne was very efficient today very thorough and friendly thank you

Reply from Vodafone UK - Gillingham
Wayne was fantastic today and lowered my bill. And sorted my problem with my phone. Very friendly service.

Reply from Vodafone UK - Gillingham
Dylan and Chloe were great in helping me choose a phone for my new business. Professional and friendly. I wouldn’t go anywhere else.

Reply from Vodafone UK - Gillingham
Spoke with Wayne in Hempstead Valley store, extremely helpful and spent time to source me the best deal. Will be returning when my wife’s O2 contract is finished in August to add her to my account with Vodafone, much more friendly service and was treated with respect. As a more senior member of the community these days it was nice to see someone take their time to explain everything clearly. Thankyou.

Reply from Vodafone UK - Gillingham
Very helpful and efficient. Explained my options well thank you.

Reply from Vodafone UK - Gillingham
Very helpful and worked the best package to ensure my bill did not increase substantially

Reply from Vodafone UK - Gillingham

Reply from Vodafone UK - Gillingham
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