Fantastic service from Wayne yesterday, I didn’t purchase anything on this visit as my upgrade wasn’t due quite yet. However he did manage to solve a couple of issues with my current handset, therefor... See more
Company replied
Location
Switch locationUnit 21 , Hempstead Valley Shopping Centre, ME7 3PB Gillingham, GB
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See what reviewers are saying
Joshua has been a real help. He was extremely patient in answering all my questions in explaining my options for a phone upgrade. He was as extensive in researching other options and helping me und... See more
Company replied
We always prefer to come in store for the excellent, friendly customer service, very helpful and knowledgeable. They arranged a great deal, saving us money, took the time to explain everything and... See more
Company replied
Clear information and assistance from Adam. Understood what I wanted and was able to find me the best deal at the right price. Was easier than I expected
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Gillingham
Written by the company
Contact info
Unit 21 , Hempstead Valley Shopping Centre, ME7 3PB, Gillingham, United Kingdom
4.9
Excellent
300 reviews
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Very helpful and efficient
Very helpful and efficient. Explained my options well thank you.
January 22, 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Sandra,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very helpful and worked the best…
Very helpful and worked the best package to ensure my bill did not increase substantially
January 17, 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Matt,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Gillingham
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Josh was very helpful in sorting out my…
Josh was very helpful in sorting out my issues with a phone. He was polite and professional.
January 17, 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Sam,
Thanks for the lovely review and fantastic support for Josh.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chloe
Chloe - Leigh helped me upgrade my phone and sort out a refund for my other phone that wasn’t functioning. She made the process super simple and easy.
January 17, 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Bethany,
Thanks for the lovely review and fantastic support for Chloe and Leigh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Josh and Kate are both really kind and…
Josh and Kate are both really kind and helpful thank you.
January 12, 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Josh at Hempstead valley was super…
Josh at Hempstead valley was super today , explaining the upgrade and trade in options.
Everyone was made easy and straight forward.
January 11, 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Pickett,
Thanks for the lovely review and fantastic support for Josh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
happy with the service and found…
happy with the service and found savings i missed
January 11, 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Efficient friendly service
Dylan was super helpful, patient for non tech person ie me ! Efficient and easy to- just what you want when sorting out new phone
January 10, 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Angela,
Thanks for the lovely review and fantastic support for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adam was very helpful with helping me…
Adam was very helpful with helping me get a new eSIM and transferring my old contract over
January 9, 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Joseph,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Friendly,efficient service byKate
January 9, 2026
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Claire,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Kate.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Josh was very knowledgeable and dealt…
Josh was very knowledgeable and dealt with my query and subsequent purchase with confidence.
December 31, 2025
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Peter,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Adam was very friendly
Adam was very friendly, so helpful, and very knowledgeable. Great customer service, thank you Adam.
December 23, 2025
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Vicky,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Josh at Hempstead Valley was really…
Josh at Hempstead Valley was really helpful when I had been given the wrong info from call centre. He was both friendly and polite and a credit to Vodafone
December 19, 2025
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Judith,
Thanks for the lovely review and fantastic support for Josh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
So helpful
So helpful, Dylan was brilliant and managed to get the phone sorted for as cheap as possible! Fantastic service.
December 12, 2025
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Melissa,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful setting up my esim for me
Very helpful setting up my esim for me. The wait for assistance at Christmas was swift.
December 11, 2025
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Ryan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service very kind and helpful
Great service very kind and helpful
December 7, 2025
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Peter,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adam was very helpful and got us sorted…
Adam was very helpful and got us sorted for what we needed 😊
December 3, 2025
Unprompted review
Reply from Vodafone UK - Gillingham
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adam was incredibly helpful at…
Adam was incredibly helpful at explaining everything to me and managed to save me money too!
December 1, 2025
Unprompted review
Reply from Vodafone UK - Gillingham
Hey there,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Adam at Hempstead…
Great service from Adam at Hempstead valley. Recommended the best phone for my needs
November 30, 2025
Unprompted review
Reply from Vodafone UK - Gillingham
Hey Kelcie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
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