Vodafone UK - Glasgow Braehead Centre Reviews 

174
TrustScore 5 out of 5

4.8

Unit 11 Kings Inch Road , LR10 Braehead Shopping Centre, G51 4BP Glasgow, GB


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Rated 5 out of 5 stars

Having had a less than satisfactory experience with the Vodaphone customer service phone line, I popped into Braehead's Vodaphone shop & had excellent service from Darren. He showed endless patience... See more

Company replied

Rated 5 out of 5 stars

I’m already a Vodafone customer with having broadband and a sim deal for my wife’s phone. My intentions today was to move myself from 02 to join Vodafone with a new sim and handset deal. I met with Ca... See more

Company replied

Rated 5 out of 5 stars

My experience with Vodafone (Breahead branch) has been an unforgettable one! Big thank you to Lia and Darren for their patience with my card/bank issues. I am left satisfied and content with my new... See more

Company replied

Rated 5 out of 5 stars

Nathan- Big shoutout to Nathan from Vodafone for his help with my upgrade contract! He was super helpful, knowledgeable, and made the whole process smooth sailing. Nathan's expertise and friendly appr... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Glasgow Braehead Centre

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 11 Kings Inch Road , LR10 Braehead Shopping Centre, G51 4BP, Glasgow, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

174 reviews

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4.8

All reviews

(174)

39,723 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The vodaphone rep was very helpfull…

The vodaphone rep was very helpfull ,honest and friendly
We were well looked after

August 1, 2026
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

Hey Joao,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

Great customer service, Waseem was extremely helpful & knowledgeable

August 1, 2026
Unprompted review
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Reply from Vodafone UK - Glasgow Braehead Centre

Hey Claire,

Thanks for the lovely review and fantastic support for Waseem.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mikey very good service was totally…

Mikey very good service was totally helpful and informed me of everything

August 1, 2026
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

Hey Fiona,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service

Having had a less than satisfactory experience with the Vodaphone customer service phone line, I popped into Braehead's Vodaphone shop & had excellent service from Darren.
He showed endless patience, explained things simply & phoned the help line on my behalf.
Not sure I would choose Vodaphone again, but dealing with staff like Darren might sway me.

July 13, 2026
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

Hey Anne,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was served by Alia today

I was served by Alia today. After being worried about the upgrade, she made it stress free and fun. Would defo come back and ask for her in future. Very knowledgeable, polite and incredibly helpful. Went above and beyond! Thank you

July 7, 2026
Unprompted review
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Reply from Vodafone UK - Glasgow Braehead Centre

Hey Cat,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Staff member very helpful

Staff member very helpful , friendly and professional

July 7, 2026
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

Hey Louisa,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Darren at Vodafone

Darren at Vodafone, Braehead was excellent. He clearly knows his stuff and got me a good deal.

July 7, 2026
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

Hi Margaret, thank you so much for your wonderful review and the amazing support you’ve shown for Darren , it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Alia was so helpful today for me in a…

Alia was so helpful today for me in a bit of an emergency today made everything super easy and was extremely understanding. Fantastic customer service

July 5, 2026
Unprompted review
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Reply from Vodafone UK - Glasgow Braehead Centre


Hey Amy,

Thanks for the lovely review and fantastic support for Alia.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful, clear advice and technical assistance. A good experience all round. Thank you.

June 1, 2026
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

Hey Pete,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Darren attended to my mum in the…

Darren attended to my mum in the Braehead store, he explained all available packages extremely well and nothing was a bother. Excellent customer service

June 1, 2026
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Efficient waiting information provided…

Efficient waiting information provided from start of visit.
Helpful and diligent renewal of SIM card deals from Toby

June 1, 2026
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 1 out of 5 stars

The network coverage went down in…

The network coverage went down in govanhill Glasgow on 8th of May
I want the coverage back there is no connection now in street

May 8, 2026
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

Hey Mike,

I am sorry to hear that you have been experiencing issues with network, I appreciate how frustrating this can be.

Please reach back out to the teams by calling 0333 304 0191 or speak to them via LiveChat here: vodafone.uk/2LCJiTm

If you would like this to be raised as an official complaint, and you have already spoken to the Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alex and the gang were excellent today

Alex and the gang were excellent today.
All issues resolved and walked out with spending less each month which was great.
Such a helpful team !!!
Brilliant customer service.

May 4, 2026
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience

Great service from Leena

May 2, 2026
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The girl was so good and help me and my…

The girl was so good and help me and my husband with our new account jillian was so good I woul recommend her for my next update.

May 1, 2026
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

Hey Patricia,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dealt with Gabriel initially,

Dealt with Gabriel initially,then Waseem.Both were very friendly, professional and courteous.All information was clear and precise.Glad I decided to visit the Braehead store.

April 15, 2026
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

Hey Graham,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Megs and Si 1st class

Megs and Si 1st class

April 2, 2026
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

Hey Ribwar,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Megs and Si.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service from Si and Megs

Amazing service from Si and Megs. Thank you

April 2, 2026
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

Hey Monther,

Thanks for the lovely review and fantastic support for Si and Megs.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service from Si and Megan

April 2, 2026
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

Hey Kimberley,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service and professional.

Dealt with Waseem, very knowledgeable and made the process of upgrading an existing deal very easy.

Very professional and efficient.

March 24, 2026
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

Hey Mark,



Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.



Thanks again,

Vodafone Social Media Team

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