Having had a less than satisfactory experience with the Vodaphone customer service phone line, I popped into Braehead's Vodaphone shop & had excellent service from Darren. He showed endless patience... See more
Company replied
Unit 11 Kings Inch Road , LR10 Braehead Shopping Centre, G51 4BP Glasgow, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Having had a less than satisfactory experience with the Vodaphone customer service phone line, I popped into Braehead's Vodaphone shop & had excellent service from Darren. He showed endless patience... See more
Company replied
I’m already a Vodafone customer with having broadband and a sim deal for my wife’s phone. My intentions today was to move myself from 02 to join Vodafone with a new sim and handset deal. I met with Ca... See more
Company replied
My experience with Vodafone (Breahead branch) has been an unforgettable one! Big thank you to Lia and Darren for their patience with my card/bank issues. I am left satisfied and content with my new... See more
Company replied
Nathan- Big shoutout to Nathan from Vodafone for his help with my upgrade contract! He was super helpful, knowledgeable, and made the whole process smooth sailing. Nathan's expertise and friendly appr... See more
Company replied
Written by the company
Unit 11 Kings Inch Road , LR10 Braehead Shopping Centre, G51 4BP, Glasgow, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Honestly such a seamless and straightforward process. Was in and out in less than 45 minutes. Nathan was very knowledgeable in the entire process, discussing tariffs and benefits and asked plenty of questions to see which plan suited me best. Top marks !! Thanks again.

Reply from Vodafone UK - Glasgow Braehead Centre
The servicing lassie was really obliging and worked in an effortless manner in helping this irritable customer, who is no more, out of his frustrations. Thank you with lots of blessings.
I was served by Assma.

Reply from Vodafone UK - Glasgow Braehead Centre

Reply from Vodafone UK - Glasgow Braehead Centre
Vittorio is great guy and spend very helpful time with me.thanks a lot.

Reply from Vodafone UK - Glasgow Braehead Centre
Alex was amazing, really helpful and friendly. He went through a number of options and got me a great deal! Top service!

Reply from Vodafone UK - Glasgow Braehead Centre
I came to get a new phone, Waseem the saleperson was really helpful and he gone through with different options and given me best deal. Really happy with order and service today.

Reply from Vodafone UK - Glasgow Braehead Centre
Very helpful and knowledgeable sales assistant called Vittorio.

Reply from Vodafone UK - Glasgow Braehead Centre
Nathan was very helpful with me today, he upgraded my phone plan and transferred my data whilst having a laugh with us. Very good service

Reply from Vodafone UK - Glasgow Braehead Centre

Reply from Vodafone UK - Glasgow Braehead Centre
Went for an enquiry, the staff, specifically Nathan was wonderful, very helpful, nothing was too much to ask for. Nathan went above and beyond

Reply from Vodafone UK - Glasgow Braehead Centre
Wonderful experience from all the staff !

Reply from Vodafone UK - Glasgow Braehead Centre
The braehead team were brilliant. Julia and Si were amazing, she's definitely got the hotts for him.
Thanks again

Reply from Vodafone UK - Glasgow Braehead Centre
Jillian was so helpful in updating my daughters phone with data. She was friendly and clearly explained everything and offered other services about the purchase process a tablet which I wasn't aware of. Excellent service!

Reply from Vodafone UK - Glasgow Braehead Centre
Courtesy. Nothing was too much bother. Problem fixed

Reply from Vodafone UK - Glasgow Braehead Centre
Both Amber and Niamh were very helpful throughout the entire process. From helping me choose the perfect phone, to trading in my old device. They made the experience really easy and remembered me when I came back in to drop off my old phone. I would definitely recommend Vodafone braehead to anyone looking to upgrade their phone.

Reply from Vodafone UK - Glasgow Braehead Centre
Waseem was extremely helpful when we were buying a phone fir a senior. He had lots of patience with us. Very nice person.

Reply from Vodafone UK - Glasgow Braehead Centre
Was in store today and was assisted by Waseem. He was extremely helpful and gave us a very good deal. Very happy with the customer service today as we have been trying to sort this contract for a number of months.

Reply from Vodafone UK - Glasgow Braehead Centre
Waseem made the whole experience of upgrading my phone very easy. He worked out the finances and got me a great deal. He transferred all the information from my old phone. His expertise made the whole process a pleasure. As a long time Vodafone customer I am again very happy.

Reply from Vodafone UK - Glasgow Braehead Centre
The staff member Waseem helped me out today. He was polite, helpful and patient with me as the system was taking longer than usual to operate. Thank you Waseem for your help and for kindly rewarding me with a Costa Coffee code! Great customer service and would be happy to return again :)

Reply from Vodafone UK - Glasgow Braehead Centre
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.