Having had a less than satisfactory experience with the Vodaphone customer service phone line, I popped into Braehead's Vodaphone shop & had excellent service from Darren. He showed endless patience... See more
Company replied
Location
Switch locationUnit 11 Kings Inch Road , LR10 Braehead Shopping Centre, G51 4BP Glasgow, GB
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See what reviewers are saying
I’m already a Vodafone customer with having broadband and a sim deal for my wife’s phone. My intentions today was to move myself from 02 to join Vodafone with a new sim and handset deal. I met with Ca... See more
Company replied
My experience with Vodafone (Breahead branch) has been an unforgettable one! Big thank you to Lia and Darren for their patience with my card/bank issues. I am left satisfied and content with my new... See more
Company replied
Nathan- Big shoutout to Nathan from Vodafone for his help with my upgrade contract! He was super helpful, knowledgeable, and made the whole process smooth sailing. Nathan's expertise and friendly appr... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Glasgow Braehead Centre
Written by the company
Contact info
Unit 11 Kings Inch Road , LR10 Braehead Shopping Centre, G51 4BP, Glasgow, United Kingdom
4.8
Excellent
177 reviews
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Served today by Nathan Braehead…
Served today by Nathan Braehead endless patience and fabulous customer service definitely be a customer there in the future. Thanks Nathan
August 15, 2024
Unprompted review
Reply from Vodafone UK - Glasgow Braehead Centre
Hi Sarah,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again, Vodafone Social Media Team
Reply from Vodafone UK - Glasgow Braehead Centre
Thanks for the great review, Jacqueline. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Nathan and Sayra were great!
We were having troubles with 3 and sayra had sorted us out with a good deal. Nathan was then helping us transfer all of the data. Great service
August 9, 2024
Unprompted review
Reply from Vodafone UK - Glasgow Braehead Centre
Hi Eileen,
Welcome on board! It's lovely to see you had such a positive experience with our team. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service
August 9, 2024
Unprompted review
Reply from Vodafone UK - Glasgow Braehead Centre
Thanks for your review, Audrey. We appreciate it! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very happy customer.
No pressure sales. Just knowledgeable honest advice.
Nathan was excellent guiding us through our various options.
I will be happy to recommend Nathan and Vodafone Braehead to anyone needing “words of wisdom” about mobile phone contracts.
August 1, 2024
Unprompted review
Reply from Vodafone UK - Glasgow Braehead Centre
Hey Eric,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3ICUxW or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Nathan was fantastic and spent the…
Nathan was fantastic and spent the time with me to fix my phone fuly after the technical team online advised I needed a new phone
He is a true asset to the voadfone store in glasgow breahead
July 26, 2024
Unprompted review
Reply from Vodafone UK - Glasgow Braehead Centre
Hey Lesley,
Thanks for the lovely review and fantastic support for Nathan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Alia was amazing
July 10, 2024
Unprompted review
Reply from Vodafone UK - Glasgow Braehead Centre
Hi Carol,
Thanks for your 5-star review for Alia. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Vito was most helpful
Vito was most helpful, courteous and polite. It was a pleasure dealing with him.
July 3, 2024
Unprompted review
Reply from Vodafone UK - Glasgow Braehead Centre
Hi Sarah,
Thanks for your review and feedback for Vito.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Nathans had excellent customer service
Nathans had excellent customer service
July 3, 2024
Unprompted review
Reply from Vodafone UK - Glasgow Braehead Centre
Hi Brian,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Nathan was very helpful with my upgrade
June 28, 2024
Unprompted review
Reply from Vodafone UK - Glasgow Braehead Centre
Hi Susan,
Thanks for reviewing and sharing this feedback for Nathan.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Happy phone user
Helpful member of staff. Alia in Braehead. Managed to reduce costs on phone and Broadband. Happy customer.
June 26, 2024
Unprompted review
Reply from Vodafone UK - Glasgow Braehead Centre
Hi Johann,
Thanks for taking the time to write such a great review! We're delighted that Alia was able to get you a better deal! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Polite, clear, effectiveqqwq wee
Polite, clear & effective, making the potentially daunting change of network & handset a pleasure
June 5, 2024
Unprompted review
Reply from Vodafone UK - Glasgow Braehead Centre
Hi Brant. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Samaira could not have been more pleasant or helpful, a real credit to your organisation …
Samaira could not have been more helpful and dealt with our request in an extremely efficient and pleasant manner.
She is a credit to the organisation and her skills leave nothing to be desired.
All in all for us (both over 80) the experience was first class with all questions answered fully and clearly.
A lovely lady.
Thank you.
June 3, 2024
Unprompted review
Reply from Vodafone UK - Glasgow Braehead Centre
Hi Norrie!
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.
Thanks again, Vodafone Social Media Team
Staff not uploading complaint
I have been in the shop 9 times since getting 2 new phones . Each time they said we will raise a complaint. Andway when i go back in again theres nothing on computer .. how helpful is that .well today my daughter made sure it was logged the guy who did it today was so caring . Did the job because we got a email from vodaphone . Any i wont name the people .but i will say . She told me she put complaint in and when the guy ask her today she said no she didnt do it . Your lies in the shop will catch up with you all . Thank you to young man today who did put complaint forward .
May 21, 2024
Unprompted review
Reply from Vodafone UK - Glasgow Braehead Centre
Hi Carolann! I'm sorry to hear about your experience with us. If you'd like to check on the status of your complaint, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, a member of the team would be happy to help. Vodafone Social Media Team
Thank you 🤗
Thank you 🤗
Excellent customer service, this really made a difference to my choice of providers, the agent Samaira was very helpful, patient and understanding when it came to all my questions, she definitely would make a great manager.
May 7, 2024
Unprompted review
Reply from Vodafone UK - Glasgow Braehead Centre
Hi Lynne. Thank you for your review for Samaira. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Painless experience.
Mira was extremely helpful in sorting a problem with my existing phone. I wanted to replace my wife's i phone and Mira explained the options and prices expertly. We chose a new phone and data was transferred. First class service.
May 6, 2024
Unprompted review
Reply from Vodafone UK - Glasgow Braehead Centre
Hi Robin,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Nathan was lovely to speak with and very helpful. It’s nice to be able to have a giggle while getting my issue dealt with. He offered me options so I could make an informed choice.
Nathan was lovely to speak with and very helpful.
It’s nice to be able to have a giggle while getting my issue dealt with. He offered me options so I could make an informed choice.
May 2, 2024
Unprompted review
Reply from Vodafone UK - Glasgow Braehead Centre
Hi Harry,
It's lovely to see you had such a positive experience with Nathan. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service from Vittorio took…
Excellent service from Vittorio took time with me.
April 16, 2024
Unprompted review
Reply from Vodafone UK - Glasgow Braehead Centre
Hi Eleanor. Thank you for your review for Vittorio. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We had a great person serving us
We had a great person serving us. He was patient and understanding and gave us a really good deal for two new iPhones
March 27, 2024
Unprompted review
Reply from Vodafone UK - Glasgow Braehead Centre
Hi Moria,
Thank you for taking the time to review, its great to hear about your recent experience.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Glasgow Braehead Centre
Hi Helen. Thank you for your review for Nathan. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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