I’m already a Vodafone customer with having broadband and a sim deal for my wife’s phone. My intentions today was to move myself from 02 to join Vodafone with a new sim and handset deal. I met with Ca... See more
Company replied
Location
Switch locationUnit 11 Kings Inch Road , LR10 Braehead Shopping Centre, G51 4BP Glasgow, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My experience with Vodafone (Breahead branch) has been an unforgettable one! Big thank you to Lia and Darren for their patience with my card/bank issues. I am left satisfied and content with my new... See more
Company replied
Nathan- Big shoutout to Nathan from Vodafone for his help with my upgrade contract! He was super helpful, knowledgeable, and made the whole process smooth sailing. Nathan's expertise and friendly appr... See more
Company replied
Excellent customer service at this branch. Speedy, efficient service with helpful advice on changing broadband provider too. Made trading in my old iPhone with a new model simple & quick. Got a gre... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Glasgow Braehead Centre
Written by the company
Contact info
Unit 11 Kings Inch Road , LR10 Braehead Shopping Centre, G51 4BP, Glasgow, United Kingdom
4.8
Excellent
178 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Vodafone UK - Glasgow Braehead Centre
Hi Helen. Thank you for your review for Nathan. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
David was friendly and helpful didn’t…
David was friendly and helpful didn’t have to wait around either also gave advice or setting up and synchronizing old phone details to new one
April 5, 2024
Unprompted review
Reply from Vodafone UK - Glasgow Braehead Centre
Hi Alex,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Change of phone made easy
Change of phone made easy. Friendly and helpful service.
April 5, 2024
Unprompted review
Reply from Vodafone UK - Glasgow Braehead Centre
Hey Ross,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Nathan was very helpful in store as i…
Nathan was very helpful in store as i was having an issue with my phone, which got sorted very quickly
March 6, 2024
Unprompted review
Reply from Vodafone UK - Glasgow Braehead Centre
Hi elaine,
This is lovely feedback for Nathan. I'm glad to hear your phone is ok now. Thanks for sharing.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Shout out to the great team in…
Shout out to the great team in Braehead. Samaira, Vittorio and the newbie Alex. Brilliant service sorting out a complex transfer from O2. Couldn’t have been more helpful and friendly. (Also thanks to Irvine team for their part!)
March 1, 2024
Unprompted review
Reply from Vodafone UK - Glasgow Braehead Centre
Hey Brian,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Nathan in the Braehead branch was…
Nathan in the Braehead branch was extremely helpful with helping me make choices in relations to a watch and upgrade. He worked passed his finish time to ensure I had the best deal.
February 8, 2024
Unprompted review
Reply from Vodafone UK - Glasgow Braehead Centre
Hi Karen,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Had an unforgettable experience with…
Had an unforgettable experience with Sean. Would highly recommend to friends and family. I would have left Vodafone if it wasn’t for Sean restoring my faith in the company.
February 7, 2024
Unprompted review
Reply from Vodafone UK - Glasgow Braehead Centre
Hi Mark,
This is such an amazing review for Sean. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Helpfull staff member
January 8, 2024
Unprompted review
Reply from Vodafone UK - Glasgow Braehead Centre
Hi customer,
Thanks for sharing this review for our Glasgow store.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great customer service
Great customer service from Vitto, Daniel and all the team!
January 2, 2024
Unprompted review
Reply from Vodafone UK - Glasgow Braehead Centre
Hi Stephanie,
Thanks for taking your time to share the experience in store, with Vitto, Daniel and the rest of our colleagues in store.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Customer service bad and have no knowledge _ cowboys.
Body language bad – who chew gum, throw customer things on table and not handing back with thanks while serving a customer? Mr. Waseem in Braehead Shop
Not the best place to go. Vodafone must act because it’s simply not in the favour of Vodafone. The must hire, who know about the products and have idea how to talk.
It has been a very torturing 4 hours because they had no clue how to solve issue and I am still with my mobile which is not working. I need to go back tomorrow to solve the issue, but I am upset.
December 16, 2023
Unprompted review
Reply from Vodafone UK - Glasgow Braehead Centre
Hi there,
Thanks for taking the time to leave your review. Very sorry for your recent experience when going to one of our stores. Your feedback is much appreciated. If there is anything that we can help you with, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Nathan is fab
Nathan was very helpful, patient and extremely pleasant to deal with.
December 8, 2023
Unprompted review
Reply from Vodafone UK - Glasgow Braehead Centre
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
David was really helpful and explained…
David was really helpful and explained everything that was needed to know! Answered all questions with a smile! Top service
December 9, 2023
Unprompted review
Reply from Vodafone UK - Glasgow Braehead Centre
Hey Ailsa,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Glasgow Braehead Centre
Hey Neil,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
great service
December 8, 2023
Unprompted review
Reply from Vodafone UK - Glasgow Braehead Centre
Hey Zahid,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service , David was a top help making me feel very comfortable and I think he is a top asset to your company
December 8, 2023
Unprompted review
Reply from Vodafone UK - Glasgow Braehead Centre
Hey Sebastian,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Nathan was an exceptionally…
Nathan was an exceptionally knowledgeable and very pleasant young man with excellent customer skills. Thank you Nathan for making the whole experience of sorting out the problems I was having with my mobile phone stress free.
November 21, 2023
Unprompted review
Reply from Vodafone UK - Glasgow Braehead Centre
Hi Anne,
This is such an amazing review for Nathan. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Waseem has helped me so incredibly much…
Waseem has helped me so incredibly much today in store.
He has sat with me for a long time to find the best handset deal, understanding fully my situation and has given nothing but care and compassion after I had been hacked.
Lots of great advice and helped to get me a new email address set up supported fully with my hidden disabilities.
I cannot thank him enough
November 18, 2023
Unprompted review
Reply from Vodafone UK - Glasgow Braehead Centre
Hey Christina,
Thanks for letting us know what an amazing job Waseem did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
David at Braehead - extremely helpful
David was extremely helpful, very knowledgeable about my questions and dealt with my problems quickly and efficiently. Many thanks to him.
November 11, 2023
Unprompted review
Reply from Vodafone UK - Glasgow Braehead Centre
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Review Aila …
Alia in the breahead store was brilliant very helpful and knowledgeable in what she was talking about and very friendly
November 6, 2023
Unprompted review
Reply from Vodafone UK - Glasgow Braehead Centre
Hey Louise,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great experience all clear about…
Great experience all clear about instructions
November 1, 2023
Unprompted review
Reply from Vodafone UK - Glasgow Braehead Centre
Hey William,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.