Vodafone UK - Glasgow Braehead Centre Reviews 

179
TrustScore 5 out of 5

4.8

Unit 11 Kings Inch Road , LR10 Braehead Shopping Centre, G51 4BP Glasgow, GB


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Rated 5 out of 5 stars

Retail adviser Waseem helped us through the process of changing broadband and getting new phone ,he did this to a high standard.very happy with outcome.

Company replied

Rated 5 out of 5 stars

I’m already a Vodafone customer with having broadband and a sim deal for my wife’s phone. My intentions today was to move myself from 02 to join Vodafone with a new sim and handset deal. I met with Ca... See more

Company replied

Rated 5 out of 5 stars

My experience with Vodafone (Breahead branch) has been an unforgettable one! Big thank you to Lia and Darren for their patience with my card/bank issues. I am left satisfied and content with my new... See more

Company replied

Rated 5 out of 5 stars

Nathan- Big shoutout to Nathan from Vodafone for his help with my upgrade contract! He was super helpful, knowledgeable, and made the whole process smooth sailing. Nathan's expertise and friendly appr... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Glasgow Braehead Centre

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 11 Kings Inch Road , LR10 Braehead Shopping Centre, G51 4BP, Glasgow, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

179 reviews

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4.8

All reviews

(179)

39,970 reviews in the last 12 months

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Rated 5 out of 5 stars

Phone upgrade

I went into the store today to enquire about going sim only, I was dealt with by a lovely gentlemen Vitto, he was extremely knowledgeable & very friendly, left the store very happy with the whole experience. Well done Vitto👏

July 2, 2023
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

Hey Janice,

Thanks for the lovely review and fantastic support for Vitto.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alia was exceptionally helpful today

Alia was exceptionally helpful today! Very friendly and able to provide lots of information on the products. Excellent customer service and very nice to chat to.

July 1, 2023
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

Hey Aynsley,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodaphone Contract Upgrade

Anna was extremely helpful with my iPhone and contract upgrade. Really informative and although she was fairly new she still had a lot of knowledge that she was able to give me.

June 18, 2023
Unprompted review
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Reply from Vodafone UK - Glasgow Braehead Centre

Hi Sophia. Thank you for your review for Anna. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nathan was amazing

Nathan was amazing. He was so patient when I was in a sensitive situation with my dad being terminally ill and my phone not working. He was really patient and compassionate and went above and beyond to help me. He's a star.

June 14, 2023
Unprompted review
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Reply from Vodafone UK - Glasgow Braehead Centre

Hi Lynn,

I'm sorry to hear about your dad. I can understand how important your phone would be.

This is a lovely review to hear how Nathan helped. Thanks for taking your time to share this.

We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Gabriel - superstar Vodafone advisor.

Gabriel, the Sales Advisor at Vodafone in Braehead Glasgow store was incredible. He solved issues with my iphone and Apple Watch that other online tech support and in store Vodafone staff had failed to resolve despite many, many hours of trying. He was hands down the most accomplished and helpful Vodafone member of staff I’ve encountered in more than a decade. Thank you Gabriel and well done Vodafone for hiring him

June 9, 2023
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

Hey John,

Thanks for the lovely review and fantastic support for Gabriel.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I visited the Vodaphone shop at…Breahead

I visited the Vodaphone shop at Breahead, and right away was made to feel welcome. I told the man what I was thinking about and he guided me through the process and gave me different options to choose from, and I walked away with a great deal. At no time did I feel pressured to choose, and he gave me a great set of options to choose from. And then when I chose my new tarrif, he quickly went through the formalities, sorted out a PAC code and even set up my phone for me. Brilliant. I felt so happy walking out of there, not only about having a new contract, but because the staff made it so easy. Well done Vodaphone. Great staff and a great product.

June 6, 2023
Unprompted review
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Reply from Vodafone UK - Glasgow Braehead Centre

Hey Ian,

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Alia at the Vodafone shop in braehead…

Alia at the Vodafone shop in braehead shop gave me excellent customer service. She went above the basic customer service and I received a gold star service from her. If I were a mystery shopper, alia would have scored well in excess of 100%
She is a credit to Vodafone

May 16, 2023
Unprompted review
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Reply from Vodafone UK - Glasgow Braehead Centre

Hey Tommy,

Thank you for your review. It's always lovely to read such nice feedback for one of our agents. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alia was AMAZING

Alia was AMAZING, very very helpful and clear. she is an asset to the store.

May 14, 2023
Unprompted review
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Reply from Vodafone UK - Glasgow Braehead Centre

Hey Maria,

Thanks for the feedback and support for Alia, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alia was incredible at glasgow braehead…

Alia was incredible at glasgow braehead store - she listened to everything we said and gave us the best deal.

She is a credit to your company

May 14, 2023
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

Hey Riccardo,

This is really fantastic to hear. Thanks for the support and feedback for Alia.

If there's anything at all you still need help with, please come chat to my team on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excelllent. Absolutely first class service

Absolutely first class service. I am always very nervous about technology but I am never disappointed in this store. Great staff.

May 5, 2023
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

Hey Doreen,

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alia was wonderfully helpful

Alia was wonderfully helpful, informative and genuine.
She went above and beyond and made the experience easy to navigate and I felt very supported.
First class employee.

May 3, 2023
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

Hi Jo,

This is such an amazing review for Alia. Thanks for taking your time to share this lovely experience.

We're always here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

A genuinely great salesperson makes the experience so much better

Just got my new phone today, have to say Jason was just the most patient guy ever while I went back and forth trying to decide over and over re the Samsung S23 v Pixel Pro, genuinely he was so helpful and spent so much time helping us. If Carlsberg made phone salesmen it would be Jason from the Braehead store!

April 15, 2023
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

Hi there,

Loving your review and feedback for Jason! Hope you enjoy your new phone and if you have any queries, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Breahead updateathan was very patient,very clear on…

Nathan was very patient,very clear on all plans,types phones and what would suit me ,he is a very good listener, and very good with customers ,a great experience ,five star

April 9, 2023
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

Hey Lesley. Thank you for your review for Nathan in our Braehead store. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

As soon as I walked into the store I…

As soon as I walked into the store (Vodafone, Braehead Shopping Centre)I was made to feel welcome straight away. Was not pressured into looking at anything at all. Vittorio was extremely helpful in going over possible phone plans which was much appreciated.

April 7, 2023
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

Hey Catherine, It's always good to read such nice feedback. If you can let us know which store you visited, we'll be happy to feed this back to Vittorio's manager.
Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Understand

Very explanatory sales personnel
Very helpfulness

April 6, 2023
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

Hi Moira. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone Braehead store for…

I went in Vodafone Braehead store for an upgrade the advisor Waseem is been really helpful and great. Provided to me an excellent service went through everything in details and explained me a clear information about new contract. I have been with Vodafone for quite long and they have been providing excellent service. Happy with my purchase and new phone.

April 3, 2023
Unprompted review
Vodafone UK - Glasgow Braehead Centre logo

Reply from Vodafone UK - Glasgow Braehead Centre

Hey Tony. Thank you for your review for Waseem. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

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