Retail adviser Waseem helped us through the process of changing broadband and getting new phone ,he did this to a high standard.very happy with outcome.
Company replied
Unit 11 Kings Inch Road , LR10 Braehead Shopping Centre, G51 4BP Glasgow, GB
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Retail adviser Waseem helped us through the process of changing broadband and getting new phone ,he did this to a high standard.very happy with outcome.
Company replied
I’m already a Vodafone customer with having broadband and a sim deal for my wife’s phone. My intentions today was to move myself from 02 to join Vodafone with a new sim and handset deal. I met with Ca... See more
Company replied
My experience with Vodafone (Breahead branch) has been an unforgettable one! Big thank you to Lia and Darren for their patience with my card/bank issues. I am left satisfied and content with my new... See more
Company replied
Nathan- Big shoutout to Nathan from Vodafone for his help with my upgrade contract! He was super helpful, knowledgeable, and made the whole process smooth sailing. Nathan's expertise and friendly appr... See more
Company replied
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Unit 11 Kings Inch Road , LR10 Braehead Shopping Centre, G51 4BP, Glasgow, United Kingdom
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I went into the store today to enquire about going sim only, I was dealt with by a lovely gentlemen Vitto, he was extremely knowledgeable & very friendly, left the store very happy with the whole experience. Well done Vitto👏

Reply from Vodafone UK - Glasgow Braehead Centre
Alia was exceptionally helpful today! Very friendly and able to provide lots of information on the products. Excellent customer service and very nice to chat to.

Reply from Vodafone UK - Glasgow Braehead Centre
Anna was extremely helpful with my iPhone and contract upgrade. Really informative and although she was fairly new she still had a lot of knowledge that she was able to give me.

Reply from Vodafone UK - Glasgow Braehead Centre
Nathan was amazing. He was so patient when I was in a sensitive situation with my dad being terminally ill and my phone not working. He was really patient and compassionate and went above and beyond to help me. He's a star.

Reply from Vodafone UK - Glasgow Braehead Centre
Gabriel, the Sales Advisor at Vodafone in Braehead Glasgow store was incredible. He solved issues with my iphone and Apple Watch that other online tech support and in store Vodafone staff had failed to resolve despite many, many hours of trying. He was hands down the most accomplished and helpful Vodafone member of staff I’ve encountered in more than a decade. Thank you Gabriel and well done Vodafone for hiring him

Reply from Vodafone UK - Glasgow Braehead Centre
I visited the Vodaphone shop at Breahead, and right away was made to feel welcome. I told the man what I was thinking about and he guided me through the process and gave me different options to choose from, and I walked away with a great deal. At no time did I feel pressured to choose, and he gave me a great set of options to choose from. And then when I chose my new tarrif, he quickly went through the formalities, sorted out a PAC code and even set up my phone for me. Brilliant. I felt so happy walking out of there, not only about having a new contract, but because the staff made it so easy. Well done Vodaphone. Great staff and a great product.

Reply from Vodafone UK - Glasgow Braehead Centre
Alia at the Vodafone shop in braehead shop gave me excellent customer service. She went above the basic customer service and I received a gold star service from her. If I were a mystery shopper, alia would have scored well in excess of 100%
She is a credit to Vodafone

Reply from Vodafone UK - Glasgow Braehead Centre
Alia was AMAZING, very very helpful and clear. she is an asset to the store.

Reply from Vodafone UK - Glasgow Braehead Centre
Alia was incredible at glasgow braehead store - she listened to everything we said and gave us the best deal.
She is a credit to your company

Reply from Vodafone UK - Glasgow Braehead Centre
Absolutely first class service. I am always very nervous about technology but I am never disappointed in this store. Great staff.

Reply from Vodafone UK - Glasgow Braehead Centre
Alia was wonderfully helpful, informative and genuine.
She went above and beyond and made the experience easy to navigate and I felt very supported.
First class employee.

Reply from Vodafone UK - Glasgow Braehead Centre
Just got my new phone today, have to say Jason was just the most patient guy ever while I went back and forth trying to decide over and over re the Samsung S23 v Pixel Pro, genuinely he was so helpful and spent so much time helping us. If Carlsberg made phone salesmen it would be Jason from the Braehead store!

Reply from Vodafone UK - Glasgow Braehead Centre
Nathan was very patient,very clear on all plans,types phones and what would suit me ,he is a very good listener, and very good with customers ,a great experience ,five star

Reply from Vodafone UK - Glasgow Braehead Centre
As soon as I walked into the store (Vodafone, Braehead Shopping Centre)I was made to feel welcome straight away. Was not pressured into looking at anything at all. Vittorio was extremely helpful in going over possible phone plans which was much appreciated.

Reply from Vodafone UK - Glasgow Braehead Centre

Reply from Vodafone UK - Glasgow Braehead Centre
I went in Vodafone Braehead store for an upgrade the advisor Waseem is been really helpful and great. Provided to me an excellent service went through everything in details and explained me a clear information about new contract. I have been with Vodafone for quite long and they have been providing excellent service. Happy with my purchase and new phone.

Reply from Vodafone UK - Glasgow Braehead Centre
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