Daniel was wonderful! We're dinosaurs and updating our contract for the first time since 2021, so we're a lot of work for Daniel. But that's us now updated. Couldn't have got up to date without him! S... See more
Company replied
Location
Switch location84-90 Buchanan Street, G1 3HA Glasgow, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Dan found me an excellent broadband + SIM deal, and as an existing broadband only customer, I was treated so professionally and politely. I wasn't taken for granted as an existing customer,... See more
Company replied
Lisa was super professional and there was a solution to all my concerns and questions. Quiet, calm, and trustworthy. A much needed experience after a stressful day. Teally appreciated.
Company replied
Michael was absolutely brilliant from start to finish. He helped me set up Vodafone accounts for my entire family and made what could have been a complicated process feel simple and stress-free. He... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Glasgow Buchanan St
Written by the company
Contact info
84-90 Buchanan Street, G1 3HA, Glasgow, United Kingdom
4.9
Excellent
174 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Daniel was wonderful!
Daniel was wonderful! We're dinosaurs and updating our contract for the first time since 2021, so we're a lot of work for Daniel. But that's us now updated. Couldn't have got up to date without him! So glad we went into the store.
July 18, 2026
Unprompted review
Reply from Vodafone UK - Glasgow Buchanan St
Hey Kirsten,
Thanks for the lovely review and fantastic support for Daniel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Update
Excellent service could not have done updates without help from the employee
July 13, 2026
Unprompted review
Reply from Vodafone UK - Glasgow Buchanan St
Hey Catherine,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Outstanding support from Lisa!
Outstanding support from Lisa!
I had an incredibly tough time after being hacked and losing my account and number. Lisa didn't just provide flawless, professional technical support; she showed genuine empathy and human kindness when I needed it most. She went above and beyond to guide me through a stressful situation. She is an absolute credit to Vodafone!
July 7, 2026
Unprompted review
Reply from Vodafone UK - Glasgow Buchanan St
Hey Tareq,
Thanks for the lovely review and fantastic support for Lisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lisa has been totally awesome today
Lisa has been totally awesome today. So patient and listened to everything we needed. Much appreciated x
July 6, 2026
Unprompted review
Reply from Vodafone UK - Glasgow Buchanan St
Hey Rosemary,
Thanks for the lovely review and fantastic support for Lisa.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Super professional guidance
Lisa was super professional and there was a solution to all my concerns and questions. Quiet, calm, and trustworthy. A much needed experience after a stressful day. Teally appreciated.
July 3, 2026
Unprompted review
Reply from Vodafone UK - Glasgow Buchanan St
Hey Kendra,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service by Marcus and Umer
July 1, 2026
Unprompted review
Reply from Vodafone UK - Glasgow Buchanan St
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Marcus was very helpful
Marcus was very helpful. I manage to cut down our broadband invoice and helped us with the app. Thank you again Marcus !
July 1, 2026
Unprompted review
Reply from Vodafone UK - Glasgow Buchanan St
Hey Mauve,
Thanks for the lovely review and fantastic support for Marcus. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
well done to Kim who provided full…
well done to Kim who provided full information and understood my needs and im haply i got great service from vodafo. e buchannan street
July 1, 2026
Unprompted review
Reply from Vodafone UK - Glasgow Buchanan St
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
30 years Vodafone
First I have been with Vodafone almost 30years as the technology changes all the time things can get a bit tricky to understand been visiting the store in Hamilton many times through the years where I had great support very helpful staff specifically Kimberley.
I was sad when the store closed down recently however some of the staff moved to the Glasgow branch including Kimberly so I am happy to visit this store and receive excellent service very professional and attentive from Kimberley also she helped me out with broadband so have all package now and happy Thank You Nicolas
June 12, 2026
Unprompted review
Reply from Vodafone UK - Glasgow Buchanan St
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Dan found me an excellent broadband +…
Dan found me an excellent broadband + SIM deal, and as an existing broadband only customer, I was treated so professionally and politely.
I wasn't taken for granted as an existing customer, like the provider I just left did.
I was saved c. £20.00 per month overall.
Vodafone know how to value existing customers, and Dan is an absolute asset to them.
Outstanding - made my day!
June 2, 2026
Unprompted review
Reply from Vodafone UK - Glasgow Buchanan St
Hey Nige,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Daniel
Really helpful with all our broadband, travel and phone upgrade inquires today, great service all round.
June 1, 2026
Unprompted review
Reply from Vodafone UK - Glasgow Buchanan St
Hey Richard,
Thanks for the lovely review and fantastic support for Daniel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I had good experience with Megan she…
I had good experience with Megan she was very helpful and patient
June 1, 2026
Unprompted review
Reply from Vodafone UK - Glasgow Buchanan St
Hey Rebin,
Thanks for the lovely review and fantastic support for Megan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good experience
Good experience and got lots of help to set up new phone
May 11, 2026
Unprompted review
Reply from Vodafone UK - Glasgow Buchanan St
Hey Hugh,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience
May 9, 2026
Unprompted review
Reply from Vodafone UK - Glasgow Buchanan St
Hey Nitu,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant Customer Experience
I got a great level of service from the team at the Glasgow store. Was advised on discounts that I wasnt aware of and got a great deal on my new phone.
May 1, 2026
Unprompted review
Reply from Vodafone UK - Glasgow Buchanan St
Hey Calum,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very helpful service
Very helpful service. Helped me with all my problems and made upgrading my contract really simple and easy!
May 1, 2026
Unprompted review
Reply from Vodafone UK - Glasgow Buchanan St
Hey George,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helpful staff
Having been in several times to the Glasgow store, I found staff helpful, especially Steven who always goes above and beyond.
April 27, 2026
Unprompted review
Reply from Vodafone UK - Glasgow Buchanan St
Hey Lisa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kimberly was brilliant in Buchanan…
Kimberly was brilliant in Buchanan street and helped us greatly
April 28, 2026
Unprompted review
Reply from Vodafone UK - Glasgow Buchanan St
Hey Craig,
Thanks for the lovely review and fantastic support for Kimberly.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kimberly was incredibly helpful I could…
Kimberly was incredibly helpful I could not ask for anything better. Would absolutely recommend anyone to go in due to her level of service and care.
April 4, 2026
Unprompted review
Reply from Vodafone UK - Glasgow Buchanan St
Hey Hollie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Glasgow Buchanan St
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.