Vodafone UK - Glasgow Buchanan St Reviews 

178
TrustScore 5 out of 5

4.9

84-90 Buchanan Street, G1 3HA Glasgow, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Popped into Buchanan Street as I was having issues with my personal hotspot speaking to my laptop. I spoke to a gentleman called David and his knowledge was excellent and by changing the password re... See more

Company replied

Rated 5 out of 5 stars

Dan found me an excellent broadband + SIM deal, and as an existing broadband only customer, I was treated so professionally and politely. I wasn't taken for granted as an existing customer,... See more

Company replied

Rated 5 out of 5 stars

Michael was absolutely brilliant from start to finish. He helped me set up Vodafone accounts for my entire family and made what could have been a complicated process feel simple and stress-free. He... See more

Company replied

Rated 5 out of 5 stars

We were assisted by Michael who was absolutely great. He was friendly and very knowledgable about everything we asked him. The whole experience was easy. He knew his products inside out - getting a... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Glasgow Buchanan St

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 84-90 Buchanan Street, G1 3HA, Glasgow, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

178 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(178)

42,866 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful staff

Having been in several times to the Glasgow store, I found staff helpful, especially Steven who always goes above and beyond.

April 27, 2026
Unprompted review
Vodafone UK - Glasgow Buchanan St logo

Reply from Vodafone UK - Glasgow Buchanan St

Hey Lisa,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kimberly was brilliant in Buchanan…

Kimberly was brilliant in Buchanan street and helped us greatly

April 28, 2026
Unprompted review
Vodafone UK - Glasgow Buchanan St logo

Reply from Vodafone UK - Glasgow Buchanan St

Hey Craig,

Thanks for the lovely review and fantastic support for Kimberly.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kimberly was incredibly helpful I could…

Kimberly was incredibly helpful I could not ask for anything better. Would absolutely recommend anyone to go in due to her level of service and care.

April 4, 2026
Unprompted review
Vodafone UK - Glasgow Buchanan St logo

Reply from Vodafone UK - Glasgow Buchanan St

Hey Hollie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dan was great

Dan was great, help with everything.

April 3, 2026
Unprompted review
Vodafone UK - Glasgow Buchanan St logo

Reply from Vodafone UK - Glasgow Buchanan St

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Stephen and Mark have been great

Stephen and Mark have been great, lovely guys and a pleasure to looked after by.
Buchanan Street Glasgow

April 3, 2026
Unprompted review
Vodafone UK - Glasgow Buchanan St logo

Reply from Vodafone UK - Glasgow Buchanan St

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The best customer service

The best customer service. Very respectful manner and professional. Mr Marcus Explained everything in detail for my contract. Searched every possible discount deal.

April 2, 2026
Unprompted review
Vodafone UK - Glasgow Buchanan St logo

Reply from Vodafone UK - Glasgow Buchanan St

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mark sorted me a new contract and phone…

Mark sorted me a new contract and phone under budget, very quick and friendly, thankyou!

April 2, 2026
Unprompted review
Vodafone UK - Glasgow Buchanan St logo

Reply from Vodafone UK - Glasgow Buchanan St

Hey Deborah,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Mark.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Michael was super helpful with getting…

Michael was super helpful with getting me a new phone. I struggled online and he helped me get a great deal on a new phone. Thank you!

March 16, 2026
Unprompted review
Vodafone UK - Glasgow Buchanan St logo

Reply from Vodafone UK - Glasgow Buchanan St

Hey Lauren,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service from Sean

March 2, 2026
Unprompted review
Vodafone UK - Glasgow Buchanan St logo

Reply from Vodafone UK - Glasgow Buchanan St

Hey Ahmad,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Need of a new phone

Went in for an upgrade which Dan sorted for me, top man

March 2, 2026
Unprompted review
Vodafone UK - Glasgow Buchanan St logo

Reply from Vodafone UK - Glasgow Buchanan St

Hey Valerie,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Michael was absolutely brilliant from…

Michael was absolutely brilliant from start to finish. He helped me set up Vodafone accounts for my entire family and made what could have been a complicated process feel simple and stress-free. He took the time to understand exactly what we needed, explained the options clearly, and secured genuinely good deals that suited each family member.
What really stood out was his patience and attention to detail. He didn’t rush us, answered every question properly, and made sure everything was set up correctly before we left. It felt like he genuinely cared about getting us the best value rather than just making a sale.
If you’re looking for someone knowledgeable, professional, and efficient, I highly recommend speaking to Michael. Five stars without hesitation.

March 1, 2026
Unprompted review
Vodafone UK - Glasgow Buchanan St logo

Reply from Vodafone UK - Glasgow Buchanan St

Hey Twana,

Thanks for the lovely review and fantastic support for Michael. It's always wonderful to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Angel was amazing and very…

Angel was amazing and very knowledgeable. Would recommend

February 7, 2026
Unprompted review
Vodafone UK - Glasgow Buchanan St logo

Reply from Vodafone UK - Glasgow Buchanan St

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was currently with three mobile for…

I was currently with three mobile for broadband and 2 phones, I was out of contract and was passin Vodafone and decided to pop in, I was helped by one of your agents Leanne who provided first class customer service and helped me change all my business from 3 mobile to Vodafone for both broadband and 2 SIM cards which will be adding 2 phones as well I’m 3 months, I have worked in customer service for 20 years and the service I received today was second to none and yous are very lucky to have such a good agent, nothing was too much hassle for her and due to her I am now a Vodafone customer and will be telling my family and friends to move over to Vodafone as well, so she will bring yous a lot of business with her cheery attitude and excellent product knowledge as every question I asked, she answered clearly and precisely, a top agent

February 2, 2026
Unprompted review
Vodafone UK - Glasgow Buchanan St logo

Reply from Vodafone UK - Glasgow Buchanan St

Hey Craig,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Night and day

Had previous experiences that wasn’t what I wanted but Dan in this store showed how the store has improved for a customer experience, which helped me make the decision to renew and get a new phone in this store

February 2, 2026
Unprompted review
Vodafone UK - Glasgow Buchanan St logo

Reply from Vodafone UK - Glasgow Buchanan St

Hey there,
 
Thanks for the lovely review and fantastic support for Dan.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone Buchanan

Went in for an upgrade to find out I was with another company but Dan fixed this for me to get me a new phone and plan with Vodafone, would recommend this store

February 2, 2026
Unprompted review
Vodafone UK - Glasgow Buchanan St logo

Reply from Vodafone UK - Glasgow Buchanan St

Hi Anne,

Thank you so much for your wonderful review and the amazing support you’ve shown for Dan —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good customer service from Michael…

Very good customer service from Michael - 10/10 would recommend!

February 2, 2026
Unprompted review
Vodafone UK - Glasgow Buchanan St logo

Reply from Vodafone UK - Glasgow Buchanan St

Hey Aurora,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The guy called Dan in this branch is…

The guy called Dan in this branch is the BEST! Saves for customers hundreds! Please visit this store and very friendly atmosphere

January 24, 2026
Unprompted review
Vodafone UK - Glasgow Buchanan St logo

Reply from Vodafone UK - Glasgow Buchanan St

Hey Vida,

Thanks for the lovely review and fantastic support for Dan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service by Michael

We were assisted by Michael who was absolutely great. He was friendly and very knowledgable about everything we asked him. The whole experience was easy. He knew his products inside out - getting a new phone for me, and a new sim contract for my husband as well as advising us on changing to Vodaphone for our broadband. Michael is definitely a huge asset to the Buchanan Street store. Well done!

January 19, 2026
Unprompted review
Vodafone UK - Glasgow Buchanan St logo

Reply from Vodafone UK - Glasgow Buchanan St

Hey TuftysMum,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodaphone Buchanan street

Marcus was amazing he quickly dealt with my problem even though it was incredibly arduous he is lovely young man. I was very the experience and would return again if in need of help!

January 17, 2026
Unprompted review
Vodafone UK - Glasgow Buchanan St logo

Reply from Vodafone UK - Glasgow Buchanan St

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kimberly helped me with changing phones…

Kimberly helped me with changing phones and made sure I kept all my messages and pictures which was imperative to me she was friendly and helpful and I would recommend her to anyone when buying a phone

January 16, 2026
Unprompted review
Vodafone UK - Glasgow Buchanan St logo

Reply from Vodafone UK - Glasgow Buchanan St

Hey Caroline,
 
Thanks for the lovely review and fantastic support for Kimberly.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look