Kunal was a Excellent provision. Great member of staff. Couldn’t be better. Helped us through phone purchase and airtime. Set up new phone Was amiable thoughtful caring and understanding throughout.... See more
Company replied
Unit 2B,Silverburn Shopping Centre, G53 6QR Glasgow, GB
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Kunal was a Excellent provision. Great member of staff. Couldn’t be better. Helped us through phone purchase and airtime. Set up new phone Was amiable thoughtful caring and understanding throughout.... See more
Company replied
I went to Vodafone Silverburn to cancel my late husband’s phone contract.I was the first customer on a Sunday morning I was attended to by a lovely young man called James, who when I said why I wa... See more
Company replied
Ben made the process very straightforward. Easy swap from EE to Vodafone with a far better contract options for less than I was previously paying! Would definitely recommend. Thank you Ben.
Company replied
Visited the store to check out the new Pixel 9 phones. I spoke to Kieran - the manager - and he was just excellent. Fully explained the options available including the benefits of trading in my existi... See more
Company replied
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Unit 2B,Silverburn Shopping Centre, G53 6QR, Glasgow, United Kingdom
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Laiba was amazing- super friendly, fast, knowledgeable and knew exactly what i needed. Best phone buying experience ever.

Reply from Vodafone UK - Glasgow Silverburn
Had a great experience at Vodafone
Ben and Jamie helped us alot with our purchase and set up of our brand new phone
Made it super easy for us

Reply from Vodafone UK - Glasgow Silverburn

Reply from Vodafone UK - Glasgow Silverburn
The customer assistant Ben was extremely helpful and was extremely friendly. Definitely recommend visiting Vodafone Silverburn

Reply from Vodafone UK - Glasgow Silverburn
Great service from Jamie recently, very patient with my many questions.

Reply from Vodafone UK - Glasgow Silverburn
Visited the store to check out the new Pixel 9 phones. I spoke to Kieran - the manager - and he was just excellent. Fully explained the options available including the benefits of trading in my existing phone so ended up with the 9 pro xl on an amazing deal and left my existing phone provider after over 20 years. All the staff were great - would highly recommend this store.

Reply from Vodafone UK - Glasgow Silverburn

Reply from Vodafone UK - Glasgow Silverburn
I was served by Laiba and Leena today who helped me get a new phone and set it up

Reply from Vodafone UK - Glasgow Silverburn
Great experience with Ariz. Helped with transferring my phone.

Reply from Vodafone UK - Glasgow Silverburn
Kieran was really good at getting me a great deal and was very friendly' highly recommend

Reply from Vodafone UK - Glasgow Silverburn
I was served by Leena who helped me get a sim contract and had great customer service

Reply from Vodafone UK - Glasgow Silverburn
Thank you Ariz for your help
You been great

Reply from Vodafone UK - Glasgow Silverburn
Ben was very polite and has great customer service he managed to keep conversations going and gave me the best deal on a good phone

Reply from Vodafone UK - Glasgow Silverburn
Ben was absolutely fantastic today! Brilliant service and lovely team in the shop!! X

Reply from Vodafone UK - Glasgow Silverburn
Laiba and lyndsay were a great hand in store setting up my new phone for me. Thank you again-

Reply from Vodafone UK - Glasgow Silverburn
Jamie was fantastic at transferring everything over at the store today

Reply from Vodafone UK - Glasgow Silverburn
Cole from vodafone is very helpful transferring my data across to new phone

Reply from Vodafone UK - Glasgow Silverburn
Jamie was very knowledgeable, professional and friendly . I am very pleased with my new phone and will be returning when I need to upgrade my phone.

Reply from Vodafone UK - Glasgow Silverburn
Laiba was very helpful transferring my my data to my new phone

Reply from Vodafone UK - Glasgow Silverburn
Absolutely amazing customer service from laiab. Thank you so much

Reply from Vodafone UK - Glasgow Silverburn
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