Vodafone UK - Glasgow Silverburn Reviews 

334
TrustScore 5 out of 5

4.9

Unit 2B,Silverburn Shopping Centre, G53 6QR Glasgow, GB


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Rated 5 out of 5 stars

Kunal was a Excellent provision. Great member of staff. Couldn’t be better. Helped us through phone purchase and airtime. Set up new phone Was amiable thoughtful caring and understanding throughout.... See more

Company replied

Rated 5 out of 5 stars

I went to Vodafone Silverburn to cancel my late husband’s phone contract.I was the first customer on a Sunday morning I was attended to by a lovely young man called James, who when I said why I wa... See more

Company replied

Rated 4 out of 5 stars

Ben made the process very straightforward. Easy swap from EE to Vodafone with a far better contract options for less than I was previously paying! Would definitely recommend. Thank you Ben.

Company replied

Rated 5 out of 5 stars

Visited the store to check out the new Pixel 9 phones. I spoke to Kieran - the manager - and he was just excellent. Fully explained the options available including the benefits of trading in my existi... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Glasgow Silverburn

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 2B,Silverburn Shopping Centre, G53 6QR, Glasgow, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

334 reviews

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1-star

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4.9

All reviews

(334)

42,866 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Liam and Jamie were excellent

Liam and Jamie were excellent. Really informative and explained all the options.
Terrific service.

February 24, 2025
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hi A,

Thank you for your review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Jamie did a great job

Jamie did a great job, very helpful and knowledgable. A credit to Vodaphone

February 13, 2025
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jamie was an excellent help

Jamie was an excellent help, remarkably patient.

February 12, 2025
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hi CTS,

This is a great review for Jamie. Thanks for sharing. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Ariz was a great help and very…

Ariz was a great help and very knowledgeable- made the process changing phones very easy and stress free.

February 10, 2025
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hi there,

Thanks for taking your time to leave this review for Ariz. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Ariz was a great help from start to…

Ariz was a great help from start to finish when looking into my new contract and phone !

The process was really quick and easy !

Ariz had a great attitude and I will definitely be back in future .

February 2, 2025
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hi Dael,

This is a great review for Ariz. Thanks for sharing your feedback. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

fantastic service from Amrit instore…

fantastic service from Amrit instore today!

February 10, 2025
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hi. Thank you for your review for Amrit. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Jamie today

February 8, 2025
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hi Stephen. Thank you for your review for Jamie. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben - very helpful and professional

Ben helped us out today at the Silverburn store and was very friendly and professional, listening to our needs with our phones and contracts and taking that into account so we could get the best possible options for our family phones. An asset to the store.

February 8, 2025
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hi Scottie. Thank you for your review for Ben. It's always lovely to read such brilliant feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aris of Silverburn branch is most…

Aris of Silverburn branch is most efficient staff i have even seen. Really appreciated his patience and he is deserved a compliment.

February 8, 2025
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hi Wai. Thank you for your review for Aris. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Served by leena today who helped me…

Served by leena today who helped me transfer and set up my phone, great service

February 6, 2025
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hi Gavin,

This is a great review for Leena. Thanks for sharing your feedback. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 4 out of 5 stars

Ben made the process very…

Ben made the process very straightforward. Easy swap from EE to Vodafone with a far better contract options for less than I was previously paying! Would definitely recommend. Thank you Ben.

January 31, 2025
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hi Sally,

Thank you for your review, and for sharing the experience you had with Ben. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ariz was very helpful with setting up…

Ariz was very helpful with setting up my phone.

January 22, 2025
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hi Gordon,

It's great to hear your feedback, thanks for your review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service provided by…

Excellent customer service provided by Amrit today. I went in for a new phone and she also reviewed my children's contracts to ensure we were on the best deals. Thanks Amrit, it was a pleasure speaking to you today.

January 20, 2025
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hello, Cara,

Thanks for letting us know what an amazing job Amrit did at getting everything sorted for you!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amrit I great got everything done quickly

January 20, 2025
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hello, Conor,

It's great to hear about the positive experience which you've had with Amrit. Thanks for taking the time to write in a review about the service you received.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jamie was fab and super helpful

Jamie was fab and super helpful , especially with an elderly relative

January 16, 2025
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hi Lorna. Thank you for your review for Jamie. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jamie was great today

Jamie was great today, really great service

January 15, 2025
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hi Zeeshan,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Leena was very helpful getting me a…

Leena was very helpful getting me a great deal transferring my data over

January 12, 2025
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hi Sandra,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great instore experience with Amrit

Great instore experience with Amrit, would highly recommend! :)

January 12, 2025
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hi Janette,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Ben was really helpful and knowledgeable.
Got us sorted with an unusual issue with our sons account and sorted his upgrade.

January 12, 2025
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

Laiba was a great help today in store

Laiba was a great help today in store, very kind,friendly and knowledgeable.

January 6, 2025
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hello, Karen,

Thanks for letting us know what an amazing job Laiba did at getting everything sorted for you!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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