Kunal was a Excellent provision. Great member of staff. Couldn’t be better. Helped us through phone purchase and airtime. Set up new phone Was amiable thoughtful caring and understanding throughout.... See more
Company replied
Unit 2B,Silverburn Shopping Centre, G53 6QR Glasgow, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Kunal was a Excellent provision. Great member of staff. Couldn’t be better. Helped us through phone purchase and airtime. Set up new phone Was amiable thoughtful caring and understanding throughout.... See more
Company replied
I went to Vodafone Silverburn to cancel my late husband’s phone contract.I was the first customer on a Sunday morning I was attended to by a lovely young man called James, who when I said why I wa... See more
Company replied
Ben made the process very straightforward. Easy swap from EE to Vodafone with a far better contract options for less than I was previously paying! Would definitely recommend. Thank you Ben.
Company replied
Visited the store to check out the new Pixel 9 phones. I spoke to Kieran - the manager - and he was just excellent. Fully explained the options available including the benefits of trading in my existi... See more
Company replied
Written by the company
Unit 2B,Silverburn Shopping Centre, G53 6QR, Glasgow, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ben has been very helpful. Took time to explain deal and saved us money. Thanks

Reply from Vodafone UK - Glasgow Silverburn
Ben and Laiba went out of their way to help us change from O2 to Vodafone on a good SIM only deal. Saved money and got more data.

Reply from Vodafone UK - Glasgow Silverburn
Ariz had great customer service, excellent.

Reply from Vodafone UK - Glasgow Silverburn
Ben was Very clear and precise information, information provided was process confirmed, provided information on all available offers thanks

Reply from Vodafone UK - Glasgow Silverburn
Great experience changing over phone. Ben was very helpful and went through everything step by step.

Reply from Vodafone UK - Glasgow Silverburn
Thanks Ben for all your help and advice when helping me decide on a phone.

Reply from Vodafone UK - Glasgow Silverburn
Representative (Amrit ) was super cooperative and welcoming. Entire process was super smooth.

Reply from Vodafone UK - Glasgow Silverburn
Jamie was great at transferring everything across to my new phone. Fantastic service.

Reply from Vodafone UK - Glasgow Silverburn
Laiba was very helpful with setting up my new phone. Very Great experience

Reply from Vodafone UK - Glasgow Silverburn
Ben was very attentive and a credit to your company, helpful and wanting us to have a great deal. He was very friendly too. Great guy! 🌲

Reply from Vodafone UK - Glasgow Silverburn

Reply from Vodafone UK - Glasgow Silverburn
Great service from a girl called Leena, very professional great amount of knowledge on what she is selling would go back

Reply from Vodafone UK - Glasgow Silverburn
Cole the sales/expert was for the 2nd time amazingly helpful even though I was frustrated it took 3 days to pass my credit and security check! This is so odd as I’ve been a customer for 30yrs and pay my bill on time every month!

Reply from Vodafone UK - Glasgow Silverburn
Cole was invaluable in advising me on the phone best suited for my requirements. Polite and friendly he made buying my new phone a pleasant experience.

Reply from Vodafone UK - Glasgow Silverburn
Cole was really helpful,friendly and very informative. Would definitely recommend him and vodaphone. Thank you.

Reply from Vodafone UK - Glasgow Silverburn
Great customer service received today from Lenna, Kieran and Jamie. Very helpful and friendly would highly recommend Vodafone to friends and family.

Reply from Vodafone UK - Glasgow Silverburn

Reply from Vodafone UK - Glasgow Silverburn
I was greeted with a pleasant smile and asked how I was how could they help me today I was then served by Leena who was so helpful and sorted us out with a great deal in mo time at all thank you so much

Reply from Vodafone UK - Glasgow Silverburn
Jamie was great at transferring everything over to my new phone.

Reply from Vodafone UK - Glasgow Silverburn
Labia was an exceptional advisor and is a credit to Vodaphone, Silverburn.

Reply from Vodafone UK - Glasgow Silverburn
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.