Vodafone UK - Glasgow Silverburn Reviews 

334
TrustScore 5 out of 5

4.9

Unit 2B,Silverburn Shopping Centre, G53 6QR Glasgow, GB


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Rated 5 out of 5 stars

Kunal was a Excellent provision. Great member of staff. Couldn’t be better. Helped us through phone purchase and airtime. Set up new phone Was amiable thoughtful caring and understanding throughout.... See more

Company replied

Rated 5 out of 5 stars

I went to Vodafone Silverburn to cancel my late husband’s phone contract.I was the first customer on a Sunday morning I was attended to by a lovely young man called James, who when I said why I wa... See more

Company replied

Rated 4 out of 5 stars

Ben made the process very straightforward. Easy swap from EE to Vodafone with a far better contract options for less than I was previously paying! Would definitely recommend. Thank you Ben.

Company replied

Rated 5 out of 5 stars

Visited the store to check out the new Pixel 9 phones. I spoke to Kieran - the manager - and he was just excellent. Fully explained the options available including the benefits of trading in my existi... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Glasgow Silverburn

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 2B,Silverburn Shopping Centre, G53 6QR, Glasgow, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

334 reviews

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4-star
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1-star

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4.9

All reviews

(334)

42,866 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ben has been very helpful

Ben has been very helpful. Took time to explain deal and saved us money. Thanks

January 3, 2025
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Changing from O2 to Vodafone

Ben and Laiba went out of their way to help us change from O2 to Vodafone on a good SIM only deal. Saved money and got more data.

December 31, 2024
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hi Joy,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ariz had great customer service

Ariz had great customer service, excellent.

December 28, 2024
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hello, Linda,

It's always our aim to provide a helpful service, so it's great to hear that Ariz delivered! We really appreciate you taking the time to leave feedback on your recent experience.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very clear and precise information

Ben was Very clear and precise information, information provided was process confirmed, provided information on all available offers thanks

December 23, 2024
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Thanks for your five star review, Paul. Sounds like the team delivered excellent service! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience changing over phone

Great experience changing over phone. Ben was very helpful and went through everything step by step.

December 23, 2024
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hi Lesley,

It's lovely to see you had a positive experience with Ben. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks Ben for all your help and advice…

Thanks Ben for all your help and advice when helping me decide on a phone.

December 23, 2024
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hi Andrew,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Representative (Amrit ) was super…

Representative (Amrit ) was super cooperative and welcoming. Entire process was super smooth.

December 21, 2024
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hi Muhammad,

Thank you for your review. It’s great to hear of your positive experience with Amrit. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jamie was great at transferring…

Jamie was great at transferring everything across to my new phone. Fantastic service.

December 18, 2024
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hi Omran. Thank you for your review for Jamie. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Laiba was very helpful with setting up…

Laiba was very helpful with setting up my new phone. Very Great experience

December 15, 2024
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hello, Lorna,

It's great to hear about the positive experience which you received in store from Laiba, and we appreciate you taking the time to leave a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben was very attentive and a credit to…

Ben was very attentive and a credit to your company, helpful and wanting us to have a great deal. He was very friendly too. Great guy! 🌲

December 14, 2024
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben was very helpful

Ben was very helpful
Thanks again

December 14, 2024
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Service

Great service from a girl called Leena, very professional great amount of knowledge on what she is selling would go back

December 13, 2024
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey Sarah,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cole the sales/expert was for the 2nd…

Cole the sales/expert was for the 2nd time amazingly helpful even though I was frustrated it took 3 days to pass my credit and security check! This is so odd as I’ve been a customer for 30yrs and pay my bill on time every month!

December 13, 2024
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey Nick,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cole was invaluable in advising me on…

Cole was invaluable in advising me on the phone best suited for my requirements. Polite and friendly he made buying my new phone a pleasant experience.

December 13, 2024
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey John,

Thanks for letting us know what an amazing job Cole did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cole was really helpful,friendly and…

Cole was really helpful,friendly and very informative. Would definitely recommend him and vodaphone. Thank you.

December 13, 2024
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey Chantal,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great great customer service received today…

Great customer service received today from Lenna, Kieran and Jamie. Very helpful and friendly would highly recommend Vodafone to friends and family.

December 13, 2024
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey Donna,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good experience

Ben was great to deal with. Highly recommend!

December 10, 2024
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Thanks for the five start review, Stuart! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

I was greeted with a pleasant smile and…

I was greeted with a pleasant smile and asked how I was how could they help me today I was then served by Leena who was so helpful and sorted us out with a great deal in mo time at all thank you so much

December 8, 2024
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hi Barbara,

This is lovely feedback for Leena. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Jamie was great at transferring…

Jamie was great at transferring everything over to my new phone.

December 7, 2024
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hi June. Thank you for your review for Jamie. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Labia was an exceptional advisor and is…

Labia was an exceptional advisor and is a credit to Vodaphone, Silverburn.

December 6, 2024
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hi. Thank you for your review for Labia. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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