Outstanding customer service today when I had a technical problem with my phone.Sorry I did not catch the adviser's name.He identified and fixed the issue straight away.Very helpful and polite.
Company replied
Location
Switch location29 Lyon Way, KY7 5NN Glenrothes, GB
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See what reviewers are saying
Declan was fantastic help with upgrading my phone, wasn’t certain on the switch to Apple but he showed me the best features and I’m very pleased with my new phone!
Company replied
Had a quick and easy phone setup with Declan. No problems occurred and he was kind enough to explain the data plan options, and which would benefit me the most.
Company replied
Had the most seamless appointment with Matt this afternoon to set up the transfer of old to new apple phones. True Professional and passionate about his role. Thank you for helping me. Five stars all... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Glenrothes
Written by the company
Contact info
29 Lyon Way, KY7 5NN, Glenrothes, United Kingdom
4.9
Excellent
138 reviews
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Lee at the Glenrothes store was…
Lee at the Glenrothes store was extremely helpful today. Set up my elderly father’s phone and made it all very easy. Very friendly and approachable
February 14, 2026
Unprompted review
Reply from Vodafone UK - Glenrothes
Hey Helen,
Thanks for the lovely review and fantastic support for Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Phone upgrade…
I recently upgraded my phone and the staff were so helpful and friendly. Would definitely recommend.
January 30, 2026
Unprompted review
Reply from Vodafone UK - Glenrothes
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Matt was so friendly and helpful
Matt was so friendly and helpful. He made the whole process easy and made sure everything was working before I left the store. Highly recommend.
February 12, 2026
Unprompted review
Reply from Vodafone UK - Glenrothes
Hey Lynn,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Glenrothes
Hey Mhairi,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Lee provides an excellent service
Lee provides an excellent service, so friendly and informative. Would highly recommend going into Vodafone Glenrothes.
January 21, 2026
Unprompted review
Reply from Vodafone UK - Glenrothes
Hey Flossie,
Thanks for the lovely review and fantastic support for Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matt helped me with a new phone and…
Matt helped me with a new phone and tablet and got it all set up.
Great pricing and got me discounts to keep me within budget
January 5, 2026
Unprompted review
Reply from Vodafone UK - Glenrothes
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience quick and efficient…
Great experience quick and efficient service by Dylan
December 6, 2025
Unprompted review
Reply from Vodafone UK - Glenrothes
Hey Michael,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Had the most seamless appointment with…
Had the most seamless appointment with Matt this afternoon to set up the transfer of old to new apple phones. True Professional and passionate about his role. Thank you for helping me. Five stars all round. It’s amazing to give such great customer service. Matt thank you so much & extended gratitude to Lee & Dylan . Kind regards Dr Alastair
December 4, 2025
Unprompted review
Reply from Vodafone UK - Glenrothes
Hey Alastair,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful staff
December 3, 2025
Unprompted review
Reply from Vodafone UK - Glenrothes
Hey Audrey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Came into store for upgrade for a…
Came into store for upgrade for a better deal and Matt was able to do just that.
Will use this store again for next upgrades.
November 7, 2025
Unprompted review
Reply from Vodafone UK - Glenrothes
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Staff very friendly and helpful and…
Staff very friendly and helpful and always go qbove a d beyond
November 6, 2025
Unprompted review
Reply from Vodafone UK - Glenrothes
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
After numerous issues with O2
After numerous issues with O2, I decided to change my mobile provider. I decided to go to Vodaphone and so glad I did. Lee in the Glenrothes shop was very knowledgeable and helpful. He listened to my needs and gave me options that suited them. He explained everything I needed to know and the support was amazing, especially when I needed help the next day. Nothing was too much trouble and everyone in store were excellent. Highly recommended.
November 2, 2025
Unprompted review
Reply from Vodafone UK - Glenrothes
Hi. We're happy to hear that you had a positive experience in our Glenrothes shop. We appreciate the feedback regarding the support you received. It's great to know the team was helpful and knowledgeable. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
October 6, 2025
Unprompted review
Reply from Vodafone UK - Glenrothes
Hey Kay,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Always a 10/10 in this store
Always a 10/10 in this store. All staff 100% helpful. Go above and beyond.
Vodafone customer service - up there with the best!
October 3, 2025
Unprompted review
Reply from Vodafone UK - Glenrothes
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Sarah was excellent,very knowledgeable…
Sarah was excellent,very knowledgeable and very helpful,as are all the staff in Glenrothes
September 29, 2025
Unprompted review
Reply from Vodafone UK - Glenrothes
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Rebecca made our visit ideal
Rebecca made our visit ideal, sortwd old contracts and also got my son a new phone.
Very much appreciated
Thank you
September 27, 2025
Unprompted review
Reply from Vodafone UK - Glenrothes
Hey Andrew,
Thanks for the lovely review and fantastic support for Rebecca.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Well done to Rebecca at kingdom centre …
I popped into the store at Glenrothes today .
Rebecca greeted me with a big smile and asked if she could help me .
I explained I needed to find out when I was out of contract , and info on obtaining a new phone .
Rebecca spent loads time going through lots varies options available . Paying attention to what I wanted and needed . Not what they thought I would like !
I came away with new updated sim only just now and holding off to Black Friday sales to purchase a new phone .
Rebecca was very informative , not pushy .
The store was nice and clean and other staff member guy made me feel valued as a customer .
That’s why I keep returning as does my family members to this particular store .
Although it’s usually the manager Dan who also has a great ethos on customer care and it’s rubbed onto his employees. Well done guys
September 15, 2025
Unprompted review
Reply from Vodafone UK - Glenrothes
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Great customer service
We had a brilliant experience and everything was explained clearly to us so we knew exactly what we were getting and what we were paying for - highly recommend Dylan
September 6, 2025
Unprompted review
Reply from Vodafone UK - Glenrothes
We're happy to hear that you had a brilliant experience! It's great to know you felt confident in your decisions. Thank you for your recommendation.
Thanks,
Vodafone Social Media Team
Wouldn’t attend any other store
Wouldn’t attend any other store, all staff in glenrothes are super and couldn’t be more friendly, welcoming and helpful
September 5, 2025
Unprompted review
Reply from Vodafone UK - Glenrothes
We're happy to hear that you had such a positive experience in our Glenrothes store. It's great to know that our team made you feel so welcome and assisted you well.
Thanks,
Vodafone Social Media Team
Excellent service as always
Excellent service as always
Would recommend to all
September 3, 2025
Unprompted review
Reply from Vodafone UK - Glenrothes
Thanks for your review. We're happy to hear that you consistently receive excellent service from us.
Vodafone Social Media Team
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