Outstanding customer service today when I had a technical problem with my phone.Sorry I did not catch the adviser's name.He identified and fixed the issue straight away.Very helpful and polite.
Company replied
Location
Switch location29 Lyon Way, KY7 5NN Glenrothes, GB
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See what reviewers are saying
Declan was fantastic help with upgrading my phone, wasn’t certain on the switch to Apple but he showed me the best features and I’m very pleased with my new phone!
Company replied
Had a quick and easy phone setup with Declan. No problems occurred and he was kind enough to explain the data plan options, and which would benefit me the most.
Company replied
Had the most seamless appointment with Matt this afternoon to set up the transfer of old to new apple phones. True Professional and passionate about his role. Thank you for helping me. Five stars all... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Glenrothes
Written by the company
Contact info
29 Lyon Way, KY7 5NN, Glenrothes, United Kingdom
4.9
Excellent
138 reviews
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I had an issue with billing for my…
I had an issue with billing for my mobile contract and was rather stressed. Sarah immediately identified the issue and resolved it, all while discussing options for a new tariff with my upgrade next year.
September 1, 2025
Unprompted review
Reply from Vodafone UK - Glenrothes
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Dylan was fantastic couldn’t have asked…
Dylan was fantastic couldn’t have asked for a better experience in store, Glenrothes Store has amazing staff and felt very welcome
August 14, 2025
Unprompted review
Reply from Vodafone UK - Glenrothes
Hey Jacqueline,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service
The team were amazing
Thank you kindly
August 7, 2025
Unprompted review
Reply from Vodafone UK - Glenrothes
Hey James,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lee from the Glenrothes team was very…
Lee from the Glenrothes team was very informative and helpful whilst I was in today looking for a new phone. Wouldn't hesitate going to Lee for advice. Great customer service.
August 5, 2025
Unprompted review
Reply from Vodafone UK - Glenrothes
Hey Karen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service in store
Great service in store, would visit again and recommend to family and friends
Thank you
August 4, 2025
Unprompted review
Reply from Vodafone UK - Glenrothes
Hey Sims,
I'm glad to hear that the store agents were able to help. Thank you for the wonderful review and the fantastic support for team.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
New phone and Facebook issue
Came in about a Facebook issue and Dan advised me what to do but also set me up with a new device as I had a trade in offer available on my account, thanks
July 13, 2025
Unprompted review
Reply from Vodafone UK - Glenrothes
Hey Mrs Kierszten,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Absolutely brilliant service
Absolutely brilliant service. Very helpful and answered all our questions. Would definitely recommend this store. Dan was fantastic.
July 13, 2025
Unprompted review
Reply from Vodafone UK - Glenrothes
Hey Scott,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very efficient
Very efficient, helpful and sorted all of my worries Dan the manager , was who I dealt with and I will come back to this shop with no hesitation whatsoever and an absolute pleasure of an experience
July 4, 2025
Unprompted review
Reply from Vodafone UK - Glenrothes
Hey Gaye,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fix Google account
Went in to help merge my Google account with my phone and tablet and Dan fixed it without a fuss
June 10, 2025
Unprompted review
Reply from Vodafone UK - Glenrothes
Hi Isabella.
We're happy to hear that we were able to merge your Google account with your phone and tablet without any trouble.
Thank you for sharing your positive experience,
Vodafone Social Media Team
New customer
Amazing environment and supportive as I came in to help a friend with the broadband and Dan helped sort this out and a SIM deal to take us away from pay as you go as we was paying too much for this too
June 9, 2025
Unprompted review
Reply from Vodafone UK - Glenrothes
Hey Angela,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Setting upy new device
Amazing service with help setting up my new phone.
Cheers Dan
June 5, 2025
Unprompted review
Reply from Vodafone UK - Glenrothes
We're happy to hear that you had an amazing experience, and we appreciate you taking the time to leave us this great review.
Thanks,
Vodafone Social Media Team
Great service.Patient and friendly
Great service.Patient and friendly. Excellent.
May 12, 2025
Unprompted review
Reply from Vodafone UK - Glenrothes
Hey Alison,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came in with a friend to help them with…
Came in with a friend to help them with their account and got speaking to Dylan about my broadband and mobile and moved over to Vodafone from O2 and saved some money.
Dylan was amazing couldn't be happier, thank you so much
May 8, 2025
Unprompted review
Reply from Vodafone UK - Glenrothes
Hey Bruce
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Dylan in the Glenrothes…
Thank you Dylan in the Glenrothes Store, service was fantastic, got the phone I wanted with the plan I wanted couldn't thank Dylan enough
May 8, 2025
Unprompted review
Reply from Vodafone UK - Glenrothes
Hey Neil,
Thanks for the lovely review and fantastic support for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Store visit.
The staff are friendly as always.lf l'm not sure about a matter they are always patient with me for example one of the young lads Lee is a good example for his colleagues.
May 1, 2025
Unprompted review
Reply from Vodafone UK - Glenrothes
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
VERY GOOD SERVICE
VERY GOOD SERVICE, FROM MICHAEL EX PLAINEDEVERYTHING FOR ME TO UNDERSTANS EXCEPTIONALLY GREAT SERVICE.
May 1, 2025
Unprompted review
Reply from Vodafone UK - Glenrothes
Hey Janice,
Thanks for the lovely review and fantastic support for Michael. It's always great to read such nice feedback.
.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic experience in Store
Fantastic experience in Store, very thankful to Dylan who helped me get the phone I wanted
April 5, 2025
Unprompted review
Reply from Vodafone UK - Glenrothes
Hi Sheena,
We really appreciate your wonderful review and the amazing support for Dylan.
If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thank you,
Vodafone Social Media Team
Very happy with the service
Very happy with the service, staff are very friendly and helpful.
April 3, 2025
Unprompted review
Reply from Vodafone UK - Glenrothes
Hey Gregory,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Customer service was absolutely…
Customer service was absolutely outstanding, friendly and extremely helpful. Helped myself and my girlfriend get our new phones. I'll give Dylan 10/10
April 3, 2025
Unprompted review
Reply from Vodafone UK - Glenrothes
Hey Ray,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant service
I came in with my mum to upgrade her phone and internet and was served by Dylan, he was brilliant, really took the time to help my mum and explain everything in depth to her so she didn't need to ask any questions! Would be more than happy to send her in again herself. Brilliant service 10/10.
March 26, 2025
Unprompted review
Reply from Vodafone UK - Glenrothes
Hi Gill,
We appreciate your wonderful review and are thrilled to receive your positive feedback. Should you need any help, feel free to contact our Social Media team via these channels:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Best wishes,
Vodafone Social Media Team
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