Kellie was so helpful today when sorting my new mobile out. I can’t recommend her enough! Always approachable, friendly and really supportive! I have visited Kellie several times since I’ve been with... See more
Company replied
Location
Switch location2 Southgate Street, GL1 2DH GLOUCESTER, GB
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See what reviewers are saying
Both Billy and new staff member Dan were excellent with myself and my parents over the weekend in helping sign my parents up to Vodafone Broadband. They talked us through everything and even found bet... See more
Company replied
We visited the Gloucester branch on the 11.06.2025 in search of upgrading and adding an additional contract. However there were some obstacles that made it difficult. Kelly went above and beyond to he... See more
Company replied
Kellie was absolutely amazing and has been so helpful every time I’ve come into store. I had come into to ask about my Spotify subscription and ended up with two great deals for my current sim and b... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Gloucester Southgate
Written by the company
Contact info
2 Southgate Street, GL1 2DH, GLOUCESTER, United Kingdom
4.9
Excellent
524 reviews
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Very helpful!
Kellie was super helpful with everything I needed. She explained everything properly and made sure I was happy with everything! Chatted away and made the experience a good one!
December 31, 2024
Unprompted review
Reply from Vodafone UK - Gloucester Southgate
Hey Becky,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Absolutely wonderful service
Absolutely wonderful service, happy cheery and a perfect problem solver. All of our issue were eradicated and we left with exactly what we came for. Kellie has been faultless and a friendly face couldn’t recommend her enough. Pay rise on the cards
December 31, 2024
Unprompted review
Reply from Vodafone UK - Gloucester Southgate
Hey Jake,
Thanks for letting us know what an amazing job Kellie did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Upgrade and new phones
served by Kellie - wonderful customer service. so helpful and didn’t make me feel silly at all with all the questions i was asking. Found the best deal to suit me and my partner. couldn’t recommend enough
December 31, 2024
Unprompted review
Reply from Vodafone UK - Gloucester Southgate
Hey Lottie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Gloucester Southgate
Thanks for your five star review, Avishka! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
We met a nice and clam lady who called…
We met a nice and clam lady who called Kallie. She was so nice with us.
December 24, 2024
Unprompted review
Reply from Vodafone UK - Gloucester Southgate
Hi Ashani,
What super feedback for Kallie! Thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Top friendly service with a smile
From the moment of entering the store staff were welcoming, friendly and polite. All of my questions were answered and felt at ease. The staff know their stuff and are very knowledgeable and able to help me with purchases, contract renewal and saving money
December 20, 2024
Unprompted review
Reply from Vodafone UK - Gloucester Southgate
Hi Dave It's great to see our team were so welcoming and helpful. Thanks for your feedback ☺️ The Vodafone Social Media Team
Attended Gloucester Vodafone shop on…
Attended Gloucester Vodafone shop on 14th December to enquire about mobile broadband hub the assistant Kellie who dealt with me absolutely outstanding came away very happy with service and product I purchased 🙂.
December 14, 2024
Unprompted review
Reply from Vodafone UK - Gloucester Southgate
Hi Ricky,
What super feedback for Kellie! We appreciate you taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
It was a very nice experience I am very…
It was a very nice experience I am very happy with the service and Kellie was very nice and friendly!
December 13, 2024
Unprompted review
Reply from Vodafone UK - Gloucester Southgate
Hey Bianca,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kellie has been brilliant
Kellie has been brilliant! We came in as very disgruntled o2 customers and have left as satisfied Vodafone customers. Super helpful and accommodating, helped us to get what we needed and saved us a small fortune!
December 13, 2024
Unprompted review
Reply from Vodafone UK - Gloucester Southgate
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kellie was knowledgeable and very…
Kellie was knowledgeable and very helpful. She guided me through a variety of options, clearly explaining each and ending with a phone that suited my requirements and pocket.
December 10, 2024
Unprompted review
Reply from Vodafone UK - Gloucester Southgate
Hello, Stephen,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Kellie.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Crystal was very helpful…
Spoke to Crystal who was very helpful and knowledgeable. I was looking for a new upgrade mobile phone. She made me aware of a great offer with the brand I was happy with. They didn't have stock as it was so new. She took care of everything and I'm looking forward to picking it up next week. A Christmas present to myself. I'd definitely recommend her and the store as customer service was a priority. Keep up the great work.
December 10, 2024
Unprompted review
Reply from Vodafone UK - Gloucester Southgate
Hello,
Thanks for letting us know what an amazing job Crystal did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service from Kellie
December 9, 2024
Unprompted review
Reply from Vodafone UK - Gloucester Southgate
Hi Sarah,
It's great to hear your feedback, thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jamie got all of my stuff transferred…
Jamie got all of my stuff transferred to my new phone even though I brought it online.
December 7, 2024
Unprompted review
Reply from Vodafone UK - Gloucester Southgate
Hi Paul. Thank you for your review for Jamie. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Crystal was a great help with my phone.
December 6, 2024
Unprompted review
Reply from Vodafone UK - Gloucester Southgate
Hi Maureen,
It's lovely to see your positive words for Crystal, we really appreciate your feedback. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Victoria's excellent customer service
My Husband and I were attended to by Victoria (Vikki) She warmly welcomed us and politely communicated all the options and clarification we needed about for the phone we bought. Her customer service was 200% excellent. She was patient, empathic, friendly and understanding. Please, she should be recognises for her excellent customer service.
November 30, 2024
Unprompted review
Reply from Vodafone UK - Gloucester Southgate
Hi Oghogho. Thank you for your review for Victoria. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Zaid was great
Zaid was great, even found time to move all my stuff on a busy black Friday
November 30, 2024
Unprompted review
Reply from Vodafone UK - Gloucester Southgate
Hi Sian,
Thank you for your review. It’s great to hear of your positive experience with Zaid. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Dave was friendly
Dave was friendly, helpful and professional. Great service from Vodafone Gloucester.
November 29, 2024
Unprompted review
Reply from Vodafone UK - Gloucester Southgate
Hey Ally,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Outstanding help and prices.
Kellie was absolutely outstanding. Friendly, cheerful and helped me save half the cost of both my mobile phone and Internet prices. Super reassuring and going above and beyond.
November 26, 2024
Unprompted review
Reply from Vodafone UK - Gloucester Southgate
Hello, Thomas,
It's great to hear about the positive experience which you received in store from Kellie, and we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service and Quick too
Great service and Quick too. Crystal was a great help getting my phone and the day after it was in. Billy got all my stuff sorted too. Cheers guys
November 21, 2024
Unprompted review
Reply from Vodafone UK - Gloucester Southgate
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Crystal
My agent, Crystal has been so welcoming right from the moment I stepped into the store. She was keen enough to learn my needs and offered me a range of options that helped me understand the pros and cons of all the options. Crystal is kind, friendly and a professional agent and loved the services provided by her!
November 19, 2024
Unprompted review
Reply from Vodafone UK - Gloucester Southgate
Hi Yasarah. Thank you for your review for Crystal. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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