I had a great experience at Vodafone Gloucester with a team member called Crystal. She was friendly, patient, and explained everything clearly making the process easy to understand. Overall I am very... See more
Company replied
2 Southgate Street, GL1 2DH GLOUCESTER, GB
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I had a great experience at Vodafone Gloucester with a team member called Crystal. She was friendly, patient, and explained everything clearly making the process easy to understand. Overall I am very... See more
Company replied
Both Billy and new staff member Dan were excellent with myself and my parents over the weekend in helping sign my parents up to Vodafone Broadband. They talked us through everything and even found bet... See more
Company replied
We visited the Gloucester branch on the 11.06.2025 in search of upgrading and adding an additional contract. However there were some obstacles that made it difficult. Kelly went above and beyond to he... See more
Company replied
Visited the Vodafone shop this morning, Clementina was very helpful with sorting my new contract out and transferring my data. Would recommend to use Vodafone
Company replied
Written by the company
2 Southgate Street, GL1 2DH, GLOUCESTER, United Kingdom
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Tom (with the beard) was very helpful with setting up my new phone for me

Reply from Vodafone UK - Gloucester Southgate
Clem was extremely helpful and patient with us. Great service

Reply from Vodafone UK - Gloucester Southgate
Served today in Gloucester by Crystal , wonderful service always smiling and quick to help

Reply from Vodafone UK - Gloucester Southgate
Visited the Vodafone shop this morning, Clementina was very helpful with sorting my new contract out and transferring my data. Would recommend to use Vodafone

Reply from Vodafone UK - Gloucester Southgate
Billy was really helpful for tge transfer, quick and easy

Reply from Vodafone UK - Gloucester Southgate
Kellie was amazing and helped me with my phone. She was so nice and I loved talking to her

Reply from Vodafone UK - Gloucester Southgate
I had a great experience at Vodafone Gloucester with a team member called Crystal. She was friendly, patient, and explained everything clearly making the process easy to understand. Overall I am very happy with the support I recieved and highly recommend Vodafone based on this experience.

Reply from Vodafone UK - Gloucester Southgate
Kellie was very easy to talk to and helped the upgrading process very easy.

Reply from Vodafone UK - Gloucester Southgate
Thanks Kellie for your help today, very friendly and professional service

Reply from Vodafone UK - Gloucester Southgate
Kellie was very helpful and clear and got me a deal I was very happy with

Reply from Vodafone UK - Gloucester Southgate
Today I took a new sim from kellie in Gloucester and she was so helpful and honest and I will return for anything I ever want

Reply from Vodafone UK - Gloucester Southgate
The staff are really helpful, clementina helped me when I needed help with a claim!

Reply from Vodafone UK - Gloucester Southgate
Great service from Tom and Vicki setting up my new phone

Reply from Vodafone UK - Gloucester Southgate
Tom O and Billy were really helpful with my data transfer. Excellent service and explained everything for me.

Reply from Vodafone UK - Gloucester Southgate
Went in with viruses in on my phone and Tom quickly resolved my issues and got me back up and running

Reply from Vodafone UK - Gloucester Southgate
Brought the phone in for a transfer and Viki helped me. Great service and help

Reply from Vodafone UK - Gloucester Southgate
Got help with Clementina. Really good service and helped with my questions.

Reply from Vodafone UK - Gloucester Southgate

Reply from Vodafone UK - Gloucester Southgate
Kellie was very helpful and we will return to add hbb and sim once out of contract

Reply from Vodafone UK - Gloucester Southgate
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