Vodafone UK - Gloucester Southgate Reviews 

519
TrustScore 5 out of 5

4.9

2 Southgate Street, GL1 2DH GLOUCESTER, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had a great experience at Vodafone Gloucester with a team member called Crystal. She was friendly, patient, and explained everything clearly making the process easy to understand. Overall I am very... See more

Company replied

Rated 5 out of 5 stars

Both Billy and new staff member Dan were excellent with myself and my parents over the weekend in helping sign my parents up to Vodafone Broadband. They talked us through everything and even found bet... See more

Company replied

Rated 5 out of 5 stars

We visited the Gloucester branch on the 11.06.2025 in search of upgrading and adding an additional contract. However there were some obstacles that made it difficult. Kelly went above and beyond to he... See more

Company replied

Rated 5 out of 5 stars

Visited the Vodafone shop this morning, Clementina was very helpful with sorting my new contract out and transferring my data. Would recommend to use Vodafone

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Gloucester Southgate

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 2 Southgate Street, GL1 2DH, GLOUCESTER, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

519 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(519)

41,308 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tom (with the beard) was very helpful…

Tom (with the beard) was very helpful with setting up my new phone for me

July 15, 2026
Unprompted review
Vodafone UK - Gloucester Southgate logo

Reply from Vodafone UK - Gloucester Southgate

Hey Paul,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Clem was extremely helpful and patient…

Clem was extremely helpful and patient with us. Great service

July 11, 2026
Unprompted review
Vodafone UK - Gloucester Southgate logo

Reply from Vodafone UK - Gloucester Southgate

Hey,

Thanks for the lovely review and fantastic support for Clem.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Served today in Gloucester by Crystal

Served today in Gloucester by Crystal , wonderful service always smiling and quick to help

July 6, 2026
Unprompted review
Vodafone UK - Gloucester Southgate logo

Reply from Vodafone UK - Gloucester Southgate

Hey Melissa,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Visited the Vodafone shop this morning

Visited the Vodafone shop this morning, Clementina was very helpful with sorting my new contract out and transferring my data. Would recommend to use Vodafone

July 5, 2026
Unprompted review
Vodafone UK - Gloucester Southgate logo

Reply from Vodafone UK - Gloucester Southgate

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Billy was really helpful for tge…

Billy was really helpful for tge transfer, quick and easy

July 4, 2026
Unprompted review
Vodafone UK - Gloucester Southgate logo

Reply from Vodafone UK - Gloucester Southgate

Hey Andrew,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kellie was amazing and helped me with…

Kellie was amazing and helped me with my phone. She was so nice and I loved talking to her

July 2, 2026
Unprompted review
Vodafone UK - Gloucester Southgate logo

Reply from Vodafone UK - Gloucester Southgate

Hey Hope,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kellie was super

July 2, 2026
Unprompted review
Vodafone UK - Gloucester Southgate logo

Reply from Vodafone UK - Gloucester Southgate

Hey Mihijo,
Thanks for the lovely review and fantastic support for Kellie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Customer Service From Crystal

I had a great experience at Vodafone Gloucester with a team member called Crystal. She was friendly, patient, and explained everything clearly making the process easy to understand. Overall I am very happy with the support I recieved and highly recommend Vodafone based on this experience.

June 17, 2026
Unprompted review
Vodafone UK - Gloucester Southgate logo

Reply from Vodafone UK - Gloucester Southgate


Hey Taya,

Thanks for the lovely review and fantastic support for Crystal.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kellie was very easy to talk to and…

Kellie was very easy to talk to and helped the upgrading process very easy.

June 12, 2026
Unprompted review
Vodafone UK - Gloucester Southgate logo

Reply from Vodafone UK - Gloucester Southgate

Hey Matt,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks Kellie for your help today

Thanks Kellie for your help today, very friendly and professional service

June 12, 2026
Unprompted review
Vodafone UK - Gloucester Southgate logo

Reply from Vodafone UK - Gloucester Southgate

Hey Lucy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kellie was very helpful and clear and…

Kellie was very helpful and clear and got me a deal I was very happy with

June 12, 2026
Unprompted review
Vodafone UK - Gloucester Southgate logo

Reply from Vodafone UK - Gloucester Southgate

Hey Stephen,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Today I took a new sim from kellie in…

Today I took a new sim from kellie in Gloucester and she was so helpful and honest and I will return for anything I ever want

June 5, 2026
Unprompted review
Vodafone UK - Gloucester Southgate logo

Reply from Vodafone UK - Gloucester Southgate

Hey Amanda,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The staff are really helpful

The staff are really helpful, clementina helped me when I needed help with a claim!

June 5, 2026
Unprompted review
Vodafone UK - Gloucester Southgate logo

Reply from Vodafone UK - Gloucester Southgate

Hey Peter,
Thanks for the lovely review and fantastic support for Clementina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Tom and Vicki…

Great service from Tom and Vicki setting up my new phone

June 3, 2026
Unprompted review
Vodafone UK - Gloucester Southgate logo

Reply from Vodafone UK - Gloucester Southgate

Hey Anwen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tom O and Billy were really helpful…

Tom O and Billy were really helpful with my data transfer. Excellent service and explained everything for me.

May 23, 2026
Unprompted review
Vodafone UK - Gloucester Southgate logo

Reply from Vodafone UK - Gloucester Southgate

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went in with viruses in on my phone and…

Went in with viruses in on my phone and Tom quickly resolved my issues and got me back up and running

May 23, 2026
Unprompted review
Vodafone UK - Gloucester Southgate logo

Reply from Vodafone UK - Gloucester Southgate

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brought the phone in for a transfer and…

Brought the phone in for a transfer and Viki helped me. Great service and help

May 22, 2026
Unprompted review
Vodafone UK - Gloucester Southgate logo

Reply from Vodafone UK - Gloucester Southgate

Hey,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Got help with Clementina

Got help with Clementina. Really good service and helped with my questions.

May 9, 2026
Unprompted review
Vodafone UK - Gloucester Southgate logo

Reply from Vodafone UK - Gloucester Southgate

Hey Philip,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Olivia was fantastic...

Olivia was fantastic...

May 8, 2026
Unprompted review
Vodafone UK - Gloucester Southgate logo

Reply from Vodafone UK - Gloucester Southgate

Hey Neil,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kellie was very helpful and we will…

Kellie was very helpful and we will return to add hbb and sim once out of contract

May 4, 2026
Unprompted review
Vodafone UK - Gloucester Southgate logo

Reply from Vodafone UK - Gloucester Southgate

Hey Mark,

Thanks for the lovely review and fantastic support for Kellie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look