Tomas is an absolute delight in Vodafone Gravesend HIgh street. The customer service he gave is impeccable and very satisfactory. He was very helpful in educating me on products and Vodafone services... See more
Company replied
Location
Switch location29 New Road, DA11 0AB Gravesend, GB
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My agent Toby was very efficient, informative and jovial. His calm approach makes his customer service enjoyable. He throughly explained the process, the charges involved and the dates the chsnged... See more
Company replied
I had a problem redeeming the free 24 month Apple TV offer after having my Vodafone broadband installed. Several calls to Home Broadband Customer Services, over a few weeks, just promised a link that... See more
Company replied
Tomas was very helpful and gave clear information given regarding my new tariff today
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Gravesend
Written by the company
Contact info
29 New Road, DA11 0AB, Gravesend, United Kingdom
4.9
Excellent
207 reviews
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Toby was very helpful on dropping my…
Toby was very helpful on dropping my bill down/ giving me a better deal.
April 28, 2025
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Kyron,
Thanks for the lovely review and fantastic support for Toby.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The staff was very friendly to help fix…
The staff was very friendly to help fix an issue with my phone.
April 28, 2025
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Owen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tomas from the Vodafone store was so…
Tomas from the Vodafone store was so helpful and helped me give me the cheapest deal possible.
April 28, 2025
Unprompted review
Reply from Vodafone UK - Gravesend
Hey John,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tomas is gravesend was really helpful…
Tomas is gravesend was really helpful solving my issue and giving me a cheaper contract.
April 26, 2025
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Brandon,
Thanks for the lovely review and fantastic support for Tomas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tomas from the Vodafone Gravesend store…
Tomas from the Vodafone Gravesend store was very helpful to help me with my service enquiry.
April 25, 2025
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Salma,
Thanks for the lovely review and fantastic support for Tomas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ioana in the Gravesend store
Came into store to look at SIM only deals as I wasn't happy with my previous provider. Spoken to Ioana who found the best deal for us and was very friendly and helpful making the switch very easy.
April 18, 2025
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Aly,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
They are very patient very hard-working…
They are very patient very hard-working they have great sense of humour and I love them to bits especially tomas.
March 29, 2025
Unprompted review
Reply from Vodafone UK - Gravesend
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The vodafone advisers,tomas ioana and…
The vodafone advisers,tomas ioana and mitra were very friendly on helping me on giving me the best price for a new phone gor myself.
March 22, 2025
Unprompted review
Reply from Vodafone UK - Gravesend
Hello Gergo,
It's great to hear that you received a 5 star service from Tomas, Ioana, and Mitra. Thanks for taking the time to provide feedback on this.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Tomas from the Vodafone gravesend store…
Tomas from the Vodafone gravesend store was very helpful on giving me the best price for a new phone and also kind.
March 22, 2025
Unprompted review
Reply from Vodafone UK - Gravesend
Hello Kitti,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Tomas
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful, friendly and informative staff, who were able to save me money on various packages.
February 22, 2025
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Simon,
Thanks for letting us know what an amazing job our Staff Team did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tomas was kind and generous to provide…
Tomas was kind and generous to provide me help with my needs.
February 21, 2025
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Roger,
Thanks for letting us know what an amazing job Tomas did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tomas
Tomas, mitra and Manni were very helpful and friendly from the Vodafone Gravesend store.
February 21, 2025
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Ann,
Thanks for letting us know what an amazing job Tomas, Mitra and Manni did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tomas from the Vodafone gravesend store…
Tomas from the Vodafone gravesend store was very helpful in providing for my needs abs was very kind as well.
February 20, 2025
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Matthew,
Thanks for letting us know what an amazing job Tomas at our Gravesend Store did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lovely friendly staff at Gravesend
We visited Vodafone Gravesend to get an upgrade on our phone deals. The staff were very helpful, friendly and professional as usual. Mitra sorted everything for us with no hassle and found us a good deal. Thank you. Have been with Vodafone for over 25 years.
February 17, 2025
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Jacqui, it's great to see such a long standng customer is still so happy with our service 😊 Thanks for tour feedback and support, The Vodafone Social Media Team
Tomas,Mitra and Ioana were very helpful…
Tomas,Mitra and Ioana were very helpful for my enquiry about a new phone great service and friendly.
February 12, 2025
Unprompted review
Reply from Vodafone UK - Gravesend
Hi Boon,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Mitra and Manni were so helpful they…
Mitra and Manni were so helpful they deserve a pay raise great service well done gentlemen
February 8, 2025
Unprompted review
Reply from Vodafone UK - Gravesend
Hi Cheryl. Thank you for your review for both Mitra and Manni. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thomas and Manni were really helpful…
Thomas and Manni were really helpful and kind, made our visit very easy and simple. We'll done boys
February 3, 2025
Unprompted review
Reply from Vodafone UK - Gravesend
Hi Jackie. Thank you for your review for Thomas and Manni. It's always lovely to read such brill feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good service
Mitra helped me with my upgrade and looked at making my broadband cheaper
January 30, 2025
Unprompted review
Reply from Vodafone UK - Gravesend
Hi Steven,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Friendly store
Manni was very helpful in giving me information about my upgrade
January 30, 2025
Unprompted review
Reply from Vodafone UK - Gravesend
Hi Shelbie,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Very good service from Mitra
Very good service from Mitra , will definitely return .
January 30, 2025
Unprompted review
Reply from Vodafone UK - Gravesend
Hi Bacau,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
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