Tomas is an absolute delight in Vodafone Gravesend HIgh street. The customer service he gave is impeccable and very satisfactory. He was very helpful in educating me on products and Vodafone services... See more
Company replied
Location
Switch location29 New Road, DA11 0AB Gravesend, GB
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My agent Toby was very efficient, informative and jovial. His calm approach makes his customer service enjoyable. He throughly explained the process, the charges involved and the dates the chsnged... See more
Company replied
I had a problem redeeming the free 24 month Apple TV offer after having my Vodafone broadband installed. Several calls to Home Broadband Customer Services, over a few weeks, just promised a link that... See more
Company replied
Tomas was very helpful and gave clear information given regarding my new tariff today
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Gravesend
Written by the company
Contact info
29 New Road, DA11 0AB, Gravesend, United Kingdom
4.9
Excellent
207 reviews
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Contract renewal
I went into the Vodafone shop to renew my contract. I was attended by Toby, in Gravesend. As soon as I told him what I had in mind I wanted, he looked it up, we made a plan we made sure I could stick to, and it was quick and brilliant!
August 3, 2025
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Stefan,
Thanks for the lovely review and fantastic support for Toby.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tomas was kind and helpful as always…
Tomas was kind and helpful as always from the Vodafone Gravesend store I recommend to come to this store.
July 26, 2025
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Kitti,
Thanks for the lovely review and fantastic support for Tomas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Toby was very helpful
Toby was very helpful. Excellent customer service. Answered all my questions. Thank you Toby.
July 24, 2025
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Norrie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Toby has been remarkable helpful and…
Toby has been remarkable helpful and patient with me and sorting me all out I can't recommend him and Gravesend Vodafone enough.
July 11, 2025
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Stephens,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
We took out a new contract with…
We took out a new contract with Vodafone Grevesend ,amazing customer service from highly experienced Tomas and Mohammed.
Exceptional levels of professionalism and knowledge.
Thank you
July 9, 2025
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Rezia,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Tomas and Mohammed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tomas from the Vodafone Gravesend store…
Tomas from the Vodafone Gravesend store was very kind and helpful.
July 7, 2025
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Rosemarie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Toby was really helpful today in…
Toby was really helpful today in explaining things to me and my mum and supported us in changing our plans aswell. Amazing work!
June 27, 2025
Unprompted review
Reply from Vodafone UK - Gravesend
Hey,
Thanks for the lovely review and fantastic support for .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Gravesend
Hey Iwona,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tomas from the Vodafone gravesend store…
Tomas from the Vodafone gravesend store was very friendly and kind.
June 26, 2025
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Catherine,
Thanks for the lovely review and fantastic support for Tomas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tomas from the vodafone gravesend store…
Tomas from the vodafone gravesend store was very helpful and kind on giving me a better price for my sim to making it cheaper then what it was.
June 25, 2025
Unprompted review
Reply from Vodafone UK - Gravesend
Hi Sabiha. We're happy to hear that you had such a brilliant experience in our store. We appreciate you highlighting the support you received. Thanks for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone, Gravesend
Vodafone, UK, Gravesend.
Was served by a lovely gentleman named Mitra! Very polite and straightforward. Showed me some great deals on a phone i was looking to upgrade to in the future.
Was definitely recommended using this branch and Mitra if hes available 😁.
June 10, 2025
Unprompted review
Reply from Vodafone UK - Gravesend
Hi Shannon.
We're happy to hear that you had a positive experience and that you found our agent Mitra to be helpful.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Tomas from the Vodafone Gravesend store…
Tomas from the Vodafone Gravesend store was very helpful and friendly on giving me the best price for a new sim and HBB.
June 1, 2025
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Gerald,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Toby at the Gravesend Branch was 100%…
Toby at the Gravesend Branch was 100% helpful, courteous and solved my technical problems to my great relief and satisfaction. Thanks again Toby - brilliant! Richard Meyrick
May 13, 2025
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Richard,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ioana in gravesend was really helpful…
Ioana in gravesend was really helpful in solving my query and also helped me get a new phone and transfer everything over.
She was very professional and friendly
May 7, 2025
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Duke,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tomas from the vodafone gravesend store…
Tomas from the vodafone gravesend store was very helpful on making my bill cheaper.
May 5, 2025
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Gagandeep,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Tomas.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service .
Great service .
Wonderful experience and services in Vodafone Gravesend store from Mitra.
May 5, 2025
Unprompted review
Reply from Vodafone UK - Gravesend
Hi,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Tomas from the Vodafone store in…
Tomas from the Vodafone store in Gravesend was very helpful on giving me the best price for my new phone.
May 4, 2025
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Michael,
Thanks for the lovely review and fantastic support for Tomas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Toby
Toby, Tomas and Mitra from the Vodafone gravesend store were very helpful on giving me the best price for a new phone for myself.
May 2, 2025
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Sami,
Thanks for the lovely review and fantastic support for Toby, Tomas and Mitra.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I went to Vodafone today for some help…
I went to Vodafone today for some help and they helped me so much couldn’t be more grateful :)
April 28, 2025
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Donna,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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