Tomas is an absolute delight in Vodafone Gravesend HIgh street. The customer service he gave is impeccable and very satisfactory. He was very helpful in educating me on products and Vodafone services... See more
Company replied
29 New Road, DA11 0AB Gravesend, GB
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Tomas is an absolute delight in Vodafone Gravesend HIgh street. The customer service he gave is impeccable and very satisfactory. He was very helpful in educating me on products and Vodafone services... See more
Company replied
My agent Toby was very efficient, informative and jovial. His calm approach makes his customer service enjoyable. He throughly explained the process, the charges involved and the dates the chsnged... See more
Company replied
I had a problem redeeming the free 24 month Apple TV offer after having my Vodafone broadband installed. Several calls to Home Broadband Customer Services, over a few weeks, just promised a link that... See more
Company replied
Tomas was very helpful and gave clear information given regarding my new tariff today
Company replied
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29 New Road, DA11 0AB, Gravesend, United Kingdom
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Met toby in gravesend shop today. He was brilliant. Sorted out my pronlem easily and sold me a new phone. What a great salesman

Reply from Vodafone UK - Gravesend
Great customer service from Tomas, answered my initial question well and managed to upgrade a phone and contract for me as well. Great service!

Reply from Vodafone UK - Gravesend
Really helpful, great customer service and thanks for doing me a good deal Tomas

Reply from Vodafone UK - Gravesend
Excellent service come to the store Vodafone Gravesend

Reply from Vodafone UK - Gravesend

Reply from Vodafone UK - Gravesend
Tomas from the Vodafone store was very helpful.

Reply from Vodafone UK - Gravesend
Tomas give me great advice to me. He explain me everything deeply I am happy with service .thanks you he also treat me very well . 😇

Reply from Vodafone UK - Gravesend
Tomas from the Vodafone Gravesend store was very kind and helpful.

Reply from Vodafone UK - Gravesend
Tomas and Toby were very kind and helpful on giving me the best experience and best price as well.

Reply from Vodafone UK - Gravesend
Tomas from the Vodafone store in gravesend was very helpful and gave me the best price for my new tablet.

Reply from Vodafone UK - Gravesend
Tomas from the Vodafone Gravesend store was kind and helpful to give me the best monthly price.

Reply from Vodafone UK - Gravesend
I am a regular customer of vofafone. Toby is great man in staff. He is very kind and patient.Once my sim has blocked it takes two hours to sort it but he handle the situation so well. I appreciate this guy and recommend. Thanks man

Reply from Vodafone UK - Gravesend
Tomas from the Vodafone store was very helpful and kind on giving me the cheapest price for my sim.

Reply from Vodafone UK - Gravesend
Tomas from the Vodafone store was very helpful on giving me a good price.

Reply from Vodafone UK - Gravesend
Tomas from the Vodafone Gravesend store was very kind and friendly to make my bill cheaper.

Reply from Vodafone UK - Gravesend
Iona was brilliant in guiding me on the phone package and saved me some money on my broadband!

Reply from Vodafone UK - Gravesend
Tomas from the Vodafone Gravesend store was very helpful on making my bill cheaper.

Reply from Vodafone UK - Gravesend
MITRA was great easy to understand and explained everything perfectly !!

Reply from Vodafone UK - Gravesend
Tomas from the Vodafone Gravesend store was very helpful and kind on giving me a cheap price for my sim.

Reply from Vodafone UK - Gravesend
Very friendly and helpful! Great chat. Thanks Toby

Reply from Vodafone UK - Gravesend
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