Tomas is an absolute delight in Vodafone Gravesend HIgh street. The customer service he gave is impeccable and very satisfactory. He was very helpful in educating me on products and Vodafone services... See more
Company replied
Location
Switch location29 New Road, DA11 0AB Gravesend, GB
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My agent Toby was very efficient, informative and jovial. His calm approach makes his customer service enjoyable. He throughly explained the process, the charges involved and the dates the chsnged... See more
Company replied
I had a problem redeeming the free 24 month Apple TV offer after having my Vodafone broadband installed. Several calls to Home Broadband Customer Services, over a few weeks, just promised a link that... See more
Company replied
Tomas was very helpful and gave clear information given regarding my new tariff today
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Gravesend
Written by the company
Contact info
29 New Road, DA11 0AB, Gravesend, United Kingdom
4.9
Excellent
207 reviews
Asks customers to review
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Excellent service
I received excellent service from Ausaf at the Vodafone store in gravesend he was super friendly and extra helpful
April 28, 2026
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Dionis,
Thanks for the lovely review and fantastic support for Ausaf.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing service from Ioana who helped…
Amazing service from Ioana who helped setting up my phone
April 29, 2026
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Arian,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team.
Tomas from the Vodafone Gravesend Store…
Tomas from the Vodafone Gravesend Store was very helpful on fixing my issue and making my sim cheaper a month.
March 30, 2026
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Dawn,
Thanks for the lovely review and fantastic support for Tomas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tomas and Mitra from the Vodafone…
Tomas and Mitra from the Vodafone Gravesend store was very helpful and kind on helping me on giving me a new SIM.
March 30, 2026
Unprompted review
Reply from Vodafone UK - Gravesend
Hey,
Thanks for the lovely review and fantastic support for Tomas and Mitra.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Gravesend
Hey Sinou,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
He is very supportive Guy’ ,Always he…
He is very supportive Guy’ ,Always he share with me right information .i really appreciate
February 28, 2026
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Rupinder,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tomas from the Vodafone Gravesend store…
Tomas from the Vodafone Gravesend store was helpful in fixing an issue with my phone.
February 27, 2026
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Norma,
Thanks for the lovely review and fantastic support for Tomas.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tomas from the Vodafone store in…
Tomas from the Vodafone store in Gravesend helped me on giving me a cheaper price for my phone and sim
February 23, 2026
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Khadija,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Tomas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tomas from the Vodafone Gravesend store…
Tomas from the Vodafone Gravesend store was very helpful on giving me the best price for my new phone and sim.
February 23, 2026
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Yodh,
Thanks for the lovely review and fantastic support for Tomas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service.
Great customer service.. Got a new phone and Mitra realised my broadband contact ended in 2022 so managed to reduce this price by £10 a month for more speed!
February 10, 2026
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Charlotte,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing customer service
Amazing customer service
Reliable always there when need to ask a question helpful and just the best company to be with
August 3, 2025
Unprompted review
Reply from Vodafone UK - Gravesend
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
The staff in Vodafone gravesend were…
The staff in Vodafone gravesend were kind and helpful with an issue with my phone and to being able to make my monthly bill cheaper.
January 30, 2026
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Thomas,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Tomas from the Vodafone gravesend was…
Tomas from the Vodafone gravesend was kind and helpful.
January 30, 2026
Unprompted review
Reply from Vodafone UK - Gravesend
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tomas from the Vodafone Gravesend store…
Tomas from the Vodafone Gravesend store was very helpful and friendly on giving me the best price for a new phone.
January 29, 2026
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Mary,
Thanks for the lovely review and fantastic support for Tomas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tomas
Tomas, Ioana, Mitra and Toby was very helpful on helping me to fix an issue from my phne from thw Vodafone gravesend store.
January 29, 2026
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Ken,
Thanks for the lovely review and fantastic support for Tomas, Ioana, Mitra and Toby.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Ioana at the Gravesend store
Ioana at the Gravesend store was extremly professional and helpful in getting my sim issues resolved.
Thank you
January 29, 2026
Unprompted review
Reply from Vodafone UK - Gravesend
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Tomas from the Vodafone Gravesend store…
Tomas from the Vodafone Gravesend store was very kind and friendly on giving me the best price for my new phone.
December 30, 2025
Unprompted review
Reply from Vodafone UK - Gravesend
Hey there,
Thanks for the lovely review and fantastic support for Tomas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New number service
I was seen by Toby. The service was amazing, and I was able to get a new data plan surprisingly quick, he also assisted me with setting up a new ring security camera. Experience was fantastic.
December 29, 2025
Unprompted review
Reply from Vodafone UK - Gravesend
Hi Stev,
Thank you so much for your wonderful review and the amazing support you’ve shown for Toby—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
My agent Toby was very efficient
My agent Toby was very efficient, informative and jovial. His calm approach makes his customer service enjoyable.
He throughly explained the process, the charges involved and the dates the chsnged would occur, so there are no nasty surprises.
He didn't over sell but listened to my needs and made appropriate suggestions that matched my budget.
December 29, 2025
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Charmaine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Mitra and the…
Great service from Mitra and the Vodafone team of Gravesend
December 29, 2025
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Larysa,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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