Tomas from the Vodafone Gravesend was very helpful on giving me the best price for my new phone and helping me transfer my information from my old device to my new one.
Company replied
Location
Switch location29 New Road, DA11 0AB Gravesend, GB
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See what reviewers are saying
I visited Vodafone today and had the pleasure of being assisted by Mitra. His customer service was truly exceptional—professional, friendly, and incredibly helpful from start to finish. He made every... See more
Company replied
My agent Toby was very efficient, informative and jovial. His calm approach makes his customer service enjoyable. He throughly explained the process, the charges involved and the dates the chsnged... See more
Company replied
Very helpful in rationalising my mobile phone contracts with O2 and VodaPhone, along with a home broadband service. Lots of savings made. Staff were friendly and helpful. There were not pushing for an... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Gravesend
Written by the company
Contact info
29 New Road, DA11 0AB, Gravesend, United Kingdom
4.9
Excellent
197 reviews
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Ausaf from the Vodafone Gravesend store…
Ausaf from the Vodafone Gravesend store was very kind on helping me with my issue.
May 28, 2026
Unprompted review
Reply from Vodafone UK - Gravesend
Hey there,
Thanks for the lovely review and fantastic support for Ausaf.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Gravesend
Hey Harold,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tomas from the Vodafone Gravesend was…
Tomas from the Vodafone Gravesend was very helpful on giving me the best price for my new phone and helping me transfer my information from my old device to my new one.
May 29, 2026
Unprompted review
Reply from Vodafone UK - Gravesend
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Tomas from the Vodafone Gravesend was…
Tomas from the Vodafone Gravesend was very helpful.
May 29, 2026
Unprompted review
Reply from Vodafone UK - Gravesend
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Customer service is too good and…
Customer service is too good and satisfied. Tomas is doing great as well as Mitra. Must visit and will get great deal on whatever you want!!
May 29, 2026
Unprompted review
Reply from Vodafone UK - Gravesend
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Had a really good experience at…
Had a really good experience at Vodafone. The team were super helpful and explained all the different contracts clearly, which I appreciated after bad experiences elsewhere.
Ausaf especially was great—really patient, knowledgeable, and made everything easy to understand. Would definitely recommend 👍
April 28, 2026
Unprompted review
Reply from Vodafone UK - Gravesend
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Upgraded my phone recently and was…
Upgraded my phone recently and was served by Ioana, extremely helpful and professional help me set up my phone and transfer all my data and told me about all the amazing broadband deals I can get. Along with few of her favourite recommendations for restaurants as she said she likes to eat out a lot thank you !!
April 29, 2026
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Jackster,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ioana was very knowledgeable and…
Ioana was very knowledgeable and friendly, and helped me choose the right plan for my needs
April 29, 2026
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Craig,
Thanks for the lovely review and fantastic support for Ioana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I visited Vodafone today and had the…
I visited Vodafone today and had the pleasure of being assisted by Mitra. His customer service was truly exceptional—professional, friendly, and incredibly helpful from start to finish. He made everything simple, explained every detail clearly, and went above and beyond to ensure I left completely satisfied. It’s rare to meet someone so dedicated and genuinely caring. Mitra is a true asset to Vodafone, and his outstanding service made my visit unforgettable. Highly recommended!
April 29, 2026
Unprompted review
Reply from Vodafone UK - Gravesend
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent service
I received excellent service from Ausaf at the Vodafone store in gravesend he was super friendly and extra helpful
April 28, 2026
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Dionis,
Thanks for the lovely review and fantastic support for Ausaf.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing service from Ioana who helped…
Amazing service from Ioana who helped setting up my phone
April 29, 2026
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Arian,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team.
Very helpful in rationalising my mobile…
Very helpful in rationalising my mobile phone contracts with O2 and VodaPhone, along with a home broadband service. Lots of savings made. Staff were friendly and helpful. There were not pushing for any services that I did not need. A very satisfied customer.
March 30, 2026
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Colin,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Tomas from the Vodafone Gravesend Store…
Tomas from the Vodafone Gravesend Store was very helpful on fixing my issue and making my sim cheaper a month.
March 30, 2026
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Dawn,
Thanks for the lovely review and fantastic support for Tomas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tomas and Mitra from the Vodafone…
Tomas and Mitra from the Vodafone Gravesend store was very helpful and kind on helping me on giving me a new SIM.
March 30, 2026
Unprompted review
Reply from Vodafone UK - Gravesend
Hey,
Thanks for the lovely review and fantastic support for Tomas and Mitra.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Gravesend
Hey Sinou,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
He is very supportive Guy’ ,Always he…
He is very supportive Guy’ ,Always he share with me right information .i really appreciate
February 28, 2026
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Rupinder,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tomas from the Vodafone Gravesend store…
Tomas from the Vodafone Gravesend store was helpful in fixing an issue with my phone.
February 27, 2026
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Norma,
Thanks for the lovely review and fantastic support for Tomas.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tomas from the Vodafone store in…
Tomas from the Vodafone store in Gravesend helped me on giving me a cheaper price for my phone and sim
February 23, 2026
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Khadija,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Tomas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tomas from the Vodafone Gravesend store…
Tomas from the Vodafone Gravesend store was very helpful on giving me the best price for my new phone and sim.
February 23, 2026
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Yodh,
Thanks for the lovely review and fantastic support for Tomas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service.
Great customer service.. Got a new phone and Mitra realised my broadband contact ended in 2022 so managed to reduce this price by £10 a month for more speed!
February 10, 2026
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Charlotte,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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