Vodafone UK - Greenock Reviews 344

TrustScore 5 out of 5

4.9

Unit 48 Hamilton Way , Oak Mall Shopping Centre, PA15 1JW Greenock, GB


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Rated 5 out of 5 stars

Mark ang Jenna were brilliant helping me set up a new phone and gave me a better deal on my sim plan too

Company replied

Rated 5 out of 5 stars

Mark was helpful with getting my phone switched over from my dad's account to my own and helping me to pick a new and ungraded phone which i am clueless about when it comes to technology. Mark took th... See more

Company replied

Rated 5 out of 5 stars

Mark was so helpful and extremely informative and honest about best deals available for me. No complaints whatsoever. Great service.

Company replied

Rated 4 out of 5 stars

Mark was excellent. However your system was incredibly slow. Very frustrating for myself and Mark. Hence 4 stars

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Greenock

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 48 Hamilton Way , Oak Mall Shopping Centre, PA15 1JW, Greenock, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

344 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Excellent service

Excellent service, from Mark

May 30, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey James,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Christopher was fantastic in the Vodafone shop

Christopher was fantastic, the deal was amazing, sooo much cheaper than the other network he was very thorough and made the sale very easy to understand and excellent customer service

May 29, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey,

Thanks for the lovely review and fantastic support for Christopher

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful. Very quick. Christopher.

May 29, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mark was very helpful explaining a new…

Mark was very helpful explaining a new deal for me

May 28, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mark ang Jenna were brilliant helping…

Mark ang Jenna were brilliant helping me set up a new phone and gave me a better deal on my sim plan too

May 28, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hi Cathie, thank you so much for your wonderful review and the amazing support you’ve shown for Mark ang Jenna, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Got really good help to set up my new…

Got really good help to set up my new phone. Very much appreciated

May 26, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Jacqueline,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service very knowledgeable…

Fantastic service very knowledgeable and gave gave me very well informed choices

May 21, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mark was so helpful and extremely…

Mark was so helpful and extremely informative and honest about best deals available for me. No complaints whatsoever. Great service.

May 20, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Margaret,

Thanks for the lovely review and fantastic support for Mark.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience and got my phone fixed.

May 20, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Paul,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mark in store made getting my new phone…

Mark in store made getting my new phone very easy and quick and explained everything very well. Highly recommended

May 20, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Marion,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mark was very knowledgeable

Mark was very knowledgeable, helpful and very friendly

May 20, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Staff been very helpful and well trained

May 18, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good customer service

Good customer service

May 14, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey,

Thanks for the lovely review and fantastic support for us.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mark made getting a new phone quick and…

Mark made getting a new phone quick and painless. Very helpful

May 14, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Charlie,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Service 10/10 great help

Great Service 10/10 great help

May 11, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Christopher,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Savera helped us with sim upgrades…

Savera helped us with sim upgrades thanks for helping us

May 8, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Abdul,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Savera was very helpful

Savera was very helpful. Super talented girl

May 8, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Brian,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service 👏

Great customer service 👏

May 8, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Agnes,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Getting my query with my bill explained…

Getting my query with my bill explained to me plainly and making it easy to understand.

May 6, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Anne,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team.

Rated 5 out of 5 stars

Excellent service 👏

Excellent service 👏

May 6, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Patrick,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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