Vodafone UK - Greenock Reviews 

370
TrustScore 5 out of 5

5.0

Unit 48 Hamilton Way , Oak Mall Shopping Centre, PA15 1JW Greenock, GB


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Rated 5 out of 5 stars

We got served by Jenna and she was amazing! She was serving 5 different customers at the same time and jumping between 3 computers and managed to serve everyone and with a big smile on her face!!! She... See more

Company replied

Rated 5 out of 5 stars

Went into store with an issue on my phone and Mark sorted me out a better deal on the numbers I have. Highly recommend

Company replied

Rated 4 out of 5 stars

Jenny and mark, was really helpful being patient with technical issues really good service

Company replied

Rated 5 out of 5 stars

Mark was helpful with getting my phone switched over from my dad's account to my own and helping me to pick a new and ungraded phone which i am clueless about when it comes to technology. Mark took th... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Greenock

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 48 Hamilton Way , Oak Mall Shopping Centre, PA15 1JW, Greenock, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

370 reviews

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5.0

All reviews

(370)

41,785 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Service 10/10 great help

Great Service 10/10 great help

May 11, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Christopher,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Savera helped us with sim upgrades…

Savera helped us with sim upgrades thanks for helping us

May 8, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Abdul,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Savera was very helpful

Savera was very helpful. Super talented girl

May 8, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Brian,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service 👏

Great customer service 👏

May 8, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Agnes,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Getting my query with my bill explained…

Getting my query with my bill explained to me plainly and making it easy to understand.

May 6, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Anne,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team.

Rated 5 out of 5 stars

Excellent service 👏

Excellent service 👏

May 6, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Patrick,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mark was really helpful upgrading my…

Mark was really helpful upgrading my plan to a better one

May 6, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Dave,

Thanks for the lovely review and fantastic support for Mark

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience and excellent service…

Great experience and excellent service by savera 10/10

May 4, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Melusi,

Thanks for the lovely review and fantastic support for Savera.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mark was fantastic helping us get a…

Mark was fantastic helping us get a better deal for both sims

April 30, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good customer service 👍

April 27, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Have been to this store many times and…

Have been to this store many times and staff is very helpful. Savera always welcomed me with big smile.

April 27, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Bill,
Thanks for the lovely review and fantastic support for Savera.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Mark delivered exactly what I was looking for with no faff or nonsense

April 24, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Kirsty,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Mark.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experiance lassy was very helpful

April 22, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Norman,

Thanks for the lovely review and fantastic support for lassy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service by savera

Great service by savera

April 20, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Abdirizak,
Thanks for the lovely review and fantastic support for Savera
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mark was fantastic saved a lot of money…

Mark was fantastic saved a lot of money on a new deal. Recommended

April 18, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Helen,

Thanks for the lovely review and fantastic support for Mark.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Customer service was quick

Customer service was quick, polite, and helpful. My issue was resolved efficiently, and the staff made the whole process smooth and stress-free. Great experience overall.

April 17, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Catherine,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service

Good service

April 15, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Alan,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mark was helpful with getting my phone…

Mark was helpful with getting my phone switched over from my dad's account to my own and helping me to pick a new and ungraded phone which i am clueless about when it comes to technology. Mark took the time to explain the whole process and made it all very easy and stress free which I totally appreciate any future help require I would love it to be from mark

April 10, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Chloe,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very nice personality

Very nice personality, excellent customer service
Smart and attentive to details
Very satisfactory

April 1, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Oloche,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mark was extremely helpful in sorting…

Mark was extremely helpful in sorting my new phone and explained everything really well. Always recommend

April 1, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Frank,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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