Vodafone UK - Greenock Reviews 

370
TrustScore 5 out of 5

5.0

Unit 48 Hamilton Way , Oak Mall Shopping Centre, PA15 1JW Greenock, GB


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Rated 5 out of 5 stars

We got served by Jenna and she was amazing! She was serving 5 different customers at the same time and jumping between 3 computers and managed to serve everyone and with a big smile on her face!!! She... See more

Company replied

Rated 5 out of 5 stars

Went into store with an issue on my phone and Mark sorted me out a better deal on the numbers I have. Highly recommend

Company replied

Rated 4 out of 5 stars

Jenny and mark, was really helpful being patient with technical issues really good service

Company replied

Rated 5 out of 5 stars

Mark was helpful with getting my phone switched over from my dad's account to my own and helping me to pick a new and ungraded phone which i am clueless about when it comes to technology. Mark took th... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Greenock

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 48 Hamilton Way , Oak Mall Shopping Centre, PA15 1JW, Greenock, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

370 reviews

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5.0

All reviews

(370)

41,785 reviews in the last 12 months

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Rated 5 out of 5 stars

Mark was really helpful and…

Mark was really helpful and knowledgeable and was able to get me a new plan.

March 31, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey,

Thanks for the lovely review and fantastic support for Mark.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Service was great Mark helped me out as…

Service was great Mark helped me out as I was having difficulty with my order online.

Excellent customer service

March 26, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Daniel,
 
Thanks for the lovely review and fantastic support for Mark.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good excellent service

March 24, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Joseph,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Savera was very helpful she sorted all…

Savera was very helpful she sorted all my sims

March 24, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Muhammad,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience

Great experience

March 24, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Ann,

Thanks for the lovely review and fantastic support for us.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer servise by Savera whole…

Great customer servise by Savera whole staff ıs very helpıng.

March 23, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hi Ferman ,

Thank you so much for your wonderful review and the amazing support you’ve shown for Savera —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Christopher was very helpful and…

Christopher was very helpful and knowledgeable and well presented

March 19, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Kirsty,

Thanks for the lovely review and fantastic support for Christopher.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Got a great deal on a new phone with a…

Got a great deal on a new phone with a much better sim plan thanks to Mark

March 12, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mark was exceptionally professional in…

Mark was exceptionally professional in figuring out a solution to my data issue and I am delighted

March 12, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Jan,

Thanks for the lovely review and fantastic support for Mark.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good communication with us and help…

Good communication with us and help find a good deal and had a good laugh

March 11, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey jaime,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mark was a fantastic help getting my…

Mark was a fantastic help getting my new phone deal. Appreciated

March 11, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Patricia,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jenna....what a star *

Jenna....what a star. My phone has been playing up for months. Not able to access data. Fobbed off by call centre time and time again.
Went into Vodafone Greenock a month ago. Jenna spent hours in between customers and popping into branch on her days off to check progress on the fault. She kept me up dated, and sorted prob.
Today I went back in as the fault had arisen again. I spent just over 2 hrs with her. She was on the phone to Vodafone call centre for me. ( the operator was really rude to her ). Anyway, problem now fixed .
Jenna truly went above and beyond, and sorted me a better data plan. She was also having to support a new staff member when he needed assistance.
She is a valued member of your team and should be recognised for her excellent customer care skills. A***

March 7, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Laura,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service by team ,👏👏

February 16, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Rose,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Visited the greenock shop cos my phone…

Visited the greenock shop cos my phone was not working properly and Mark got me a great deal on a pay monthly sim. Amazing

February 12, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Susan,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mark and Shay were amazing

Mark and Shay were amazing. Shay being still new was polite and friendly, and already knowledgeable. His handover to Mark was professional and Mark went through all the steps clearly and politely.

February 11, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Ellie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Staff very helpfull

February 11, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Stuart,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mark saved me money on my sim plan…

Mark saved me money on my sim plan which is always a good thing. Much appreciated

February 10, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Catherine,

Thanks for the lovely review and fantastic support for Mark.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Staff very friendly and helpful

February 7, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Heather,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Returned to store to pick up my phone…

Returned to store to pick up my phone and Mark was another great help getting it set up

February 6, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Joanne,

Thanks for the lovely review and fantastic support for Mark.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I am very happy with the service…

I am very happy with the service provided my Mark great deal

February 5, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Sam,

Thanks for the lovely review and fantastic support for Mark.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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