We got served by Jenna and she was amazing! She was serving 5 different customers at the same time and jumping between 3 computers and managed to serve everyone and with a big smile on her face!!! She... See more
Company replied
Unit 48 Hamilton Way , Oak Mall Shopping Centre, PA15 1JW Greenock, GB
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We got served by Jenna and she was amazing! She was serving 5 different customers at the same time and jumping between 3 computers and managed to serve everyone and with a big smile on her face!!! She... See more
Company replied
Went into store with an issue on my phone and Mark sorted me out a better deal on the numbers I have. Highly recommend
Company replied
Jenny and mark, was really helpful being patient with technical issues really good service
Company replied
Mark was helpful with getting my phone switched over from my dad's account to my own and helping me to pick a new and ungraded phone which i am clueless about when it comes to technology. Mark took th... See more
Company replied
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Unit 48 Hamilton Way , Oak Mall Shopping Centre, PA15 1JW, Greenock, United Kingdom
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Great customer service and very helpful. A++.

Reply from Vodafone UK - Greenock
Mark helped me to get a new phone when I had an issue with my old one, much appreciated

Reply from Vodafone UK - Greenock
Visited the store to see about my upgrade. Mark and Jenna were really helpful and got me a much better deal and saved me money

Reply from Vodafone UK - Greenock
Mark was very helpful finding me a better deal and sorted it out

Reply from Vodafone UK - Greenock
Thank you for going above and beyond. Your commitment to customers is truly outstanding. The empathy and top-notch support you provide have strongly influenced my decision to consider remaining in contract with Vodafone.

Reply from Vodafone UK - Greenock
Great experience thank you savera

Reply from Vodafone UK - Greenock
Mark is an amazing man. He explained every details to the best of my understanding. He was very patient and I love his customer service style.

Reply from Vodafone UK - Greenock

Reply from Vodafone UK - Greenock
Quick and easy to change plan to reduce our bill without trying to add on any unnecessary extras.

Reply from Vodafone UK - Greenock
Mark was really helpful sorting a better deal for me great staff

Reply from Vodafone UK - Greenock

Reply from Vodafone UK - Greenock

Reply from Vodafone UK - Greenock
Mark was amazing and helped us with everything we need

Reply from Vodafone UK - Greenock
Got a better deal on my SIM upgrade thanks to Mark

Reply from Vodafone UK - Greenock

Reply from Vodafone UK - Greenock
Finally went in to see about an upgrade and got a much better deal from Mark. Highly appreciated

Reply from Vodafone UK - Greenock
Mark and jenna helped get a better deal and explained everything to me in good detail

Reply from Vodafone UK - Greenock
Mark was very informative as I looked to purchase a new contract. Great service and attention, what i expect when visiting Vodafone. 👍

Reply from Vodafone UK - Greenock
Visited store today with an issue on my phone. Spoke to Mark who gave me a fantastic deal

Reply from Vodafone UK - Greenock
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