Vodafone UK - Greenock Reviews 

371
TrustScore 5 out of 5

5.0

Unit 48 Hamilton Way , Oak Mall Shopping Centre, PA15 1JW Greenock, GB


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Rated 5 out of 5 stars

We got served by Jenna and she was amazing! She was serving 5 different customers at the same time and jumping between 3 computers and managed to serve everyone and with a big smile on her face!!! She... See more

Company replied

Rated 5 out of 5 stars

Went into store with an issue on my phone and Mark sorted me out a better deal on the numbers I have. Highly recommend

Company replied

Rated 4 out of 5 stars

Jenny and mark, was really helpful being patient with technical issues really good service

Company replied

Rated 5 out of 5 stars

Mark was helpful with getting my phone switched over from my dad's account to my own and helping me to pick a new and ungraded phone which i am clueless about when it comes to technology. Mark took th... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Greenock

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 48 Hamilton Way , Oak Mall Shopping Centre, PA15 1JW, Greenock, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

371 reviews

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1-star

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5.0

All reviews

(371)

41,785 reviews in the last 12 months

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Rated 5 out of 5 stars

Got a good deal from Mark

January 2, 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey there,
 
Thanks for the lovely review and fantastic support for Mark.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service and very…

Great customer service and very helpful. A++.

December 27, 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mark helped me to get a new phone when…

Mark helped me to get a new phone when I had an issue with my old one, much appreciated

December 22, 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Stephen,

Thanks for the lovely review and fantastic support for Mark.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Visited the store to see about my…

Visited the store to see about my upgrade. Mark and Jenna were really helpful and got me a much better deal and saved me money

December 20, 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Janice,

Thanks for the lovely review and fantastic support for Mark and Jenna.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mark was very helpful finding me a…

Mark was very helpful finding me a better deal and sorted it out

December 18, 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Brian,

Thanks for the lovely review and fantastic support for Mark.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service from a Retail Adviser

Thank you for going above and beyond. Your commitment to customers is truly outstanding. The empathy and top-notch support you provide have strongly influenced my decision to consider remaining in contract with Vodafone.

December 16, 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Orevaoghene,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience thank you savera

Great experience thank you savera

December 16, 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Marion,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mark is an amazing man

Mark is an amazing man. He explained every details to the best of my understanding. He was very patient and I love his customer service style.

December 12, 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Joseph,
 
Thanks for the lovely review and fantastic support for Mark.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

New sim deal

Much better deal thanks Mark

December 11, 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Christina,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Plan change

Quick and easy to change plan to reduce our bill without trying to add on any unnecessary extras.

December 10, 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Murray,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mark was really helpful sorting a…

Mark was really helpful sorting a better deal for me great staff

December 9, 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Chris,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good service

Very good service
Satisfied customer

December 8, 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Irfan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience 5 🌟

Great experience 5 🌟

December 8, 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Gordon,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mark was amazing and helped us with…

Mark was amazing and helped us with everything we need

December 6, 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Emma,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Got a better deal on my SIM upgrade…

Got a better deal on my SIM upgrade thanks to Mark

December 6, 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Got a good deal and picked up easily

December 5, 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Josh,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Finally went in to see about an upgrade…

Finally went in to see about an upgrade and got a much better deal from Mark. Highly appreciated

December 3, 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Lesley,

Thanks for the lovely review and fantastic support for Mark.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mark and jenna helped get a better deal…

Mark and jenna helped get a better deal and explained everything to me in good detail

December 2, 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey John,

Thanks for the lovely review and fantastic support for Mark and Jenna.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mark was very informative as I looked…

Mark was very informative as I looked to purchase a new contract. Great service and attention, what i expect when visiting Vodafone. 👍

December 2, 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Harrower, ​

Thanks for the lovely review and fantastic support for Mark. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Visited store today with an issue on my…

Visited store today with an issue on my phone. Spoke to Mark who gave me a fantastic deal

November 28, 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Sandra,

Thanks for the lovely review and fantastic support for Mark.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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