Vodafone UK - Greenock Reviews 

371
TrustScore 5 out of 5

5.0

Unit 48 Hamilton Way , Oak Mall Shopping Centre, PA15 1JW Greenock, GB


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Rated 5 out of 5 stars

We got served by Jenna and she was amazing! She was serving 5 different customers at the same time and jumping between 3 computers and managed to serve everyone and with a big smile on her face!!! She... See more

Company replied

Rated 5 out of 5 stars

Went into store with an issue on my phone and Mark sorted me out a better deal on the numbers I have. Highly recommend

Company replied

Rated 4 out of 5 stars

Jenny and mark, was really helpful being patient with technical issues really good service

Company replied

Rated 5 out of 5 stars

Mark was helpful with getting my phone switched over from my dad's account to my own and helping me to pick a new and ungraded phone which i am clueless about when it comes to technology. Mark took th... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Greenock

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 48 Hamilton Way , Oak Mall Shopping Centre, PA15 1JW, Greenock, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

371 reviews

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5.0

All reviews

(371)

41,878 reviews in the last 12 months

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Rated 5 out of 5 stars

Mark helped me get a better deal on a…

Mark helped me get a better deal on a new phone. Great help

November 22, 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you jenna for setting up my HBB

Thank you jenna for setting up my HBB. Excellent service by girls.

November 21, 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Lesley,

Thanks for the lovely review and fantastic support for Jenna.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service by team

November 21, 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Lukasz,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had an excellent experience at the…

I had an excellent experience at the Vodafone store. The staff member who assisted me was friendly, knowledgeable, and incredibly patient. They took the time to explain all the options clearly, helped me find the best plan for my needs, and made the whole process quick and stress-free. Their professionalism and customer-first attitude really stood out.
I left the store confident, well-informed, and very satisfied with the service. Highly recommended!

November 19, 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Thanks for the feedback. We're so happy to hear that you received such great support in Store. If you ever need anything, just speak to our team on Facebook or Instagram.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mark was a great help setting up my new…

Mark was a great help setting up my new phone and assisting with how it app works

November 10, 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

HI. We're happy to hear that the phone setup and app assistance were helpful. We appreciate you taking the time to share your positive experience! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience with Mark

Great experience with Mark, very helpful with arranging my upgrade and answered all my questions. Would thoroughly recommend popping in to chat with him. Thanks again!

November 7, 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

fab service

fab service

November 6, 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Picked up a phone that was ordered and…

Picked up a phone that was ordered and Mark helped us get set up. Highly recommended

October 31, 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Quality excellent service

Quality excellent service

October 31, 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful with all the options…

Really helpful with all the options available and contracts. Mark and Jenna were very helpful!!

October 30, 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hi. We're happy to hear that our team was able to help you navigate the options and contracts. We appreciate your positive feedback and are glad you had a great experience! If you still need any help with this or would like us to look into anything further, please come and chat to us over on:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service very nice staff thank you savera for sorting my sim

October 29, 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hi. We're so happy to hear that you received excellent support! We appreciate you taking the time to leave us this lovely review. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mark in store helped me get a new deal…

Mark in store helped me get a new deal for my SIM, great help

October 28, 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hi. We appreciate your positive feedback and are so glad to hear you received great support in getting a new SIM deal! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mark was a good help with my new phone

October 27, 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hi. We're happy to hear that you had a positive experience. Thank you for letting us know about the assistance you received with your new phone! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fast and efficient service

Fast and efficient service. Mark was polite and helpful

October 27, 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hi. We appreciate your positive feedback and support. We're happy to hear that you found the service fast, efficient, and helpful. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer experience,very friendly…

Great customer experience,very friendly staff.great knowledge of products available

October 25, 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hi. We're so happy you had a great experience with our friendly staff and their product knowledge! We appreciate you taking the time to leave us this lovely review. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mark was great

Mark was great, helped me save some money on my broadband deal and also sorted me out with a new contract for my mobile, so got even more saving for myself, Great work Mark.

October 23, 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Service was absolutely brilliant

Service was absolutely brilliant

October 20, 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Got a great deal from mark on a new…

Got a great deal from mark on a new phone and helped me set it up, highly recommended

October 18, 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Staff were helpful,friendly and patient…

Staff were helpful,friendly and patient and sorted all our needs

October 17, 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hi Ewen. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Visited Greenock store today and walked…

Visited Greenock store today and walked away with a much better deal thanks to mark and kaylee

October 16, 2025
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

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