Amy was incredibly helpful, friendly, and professional. She took the time to understand my needs, explained everything clearly, and made the whole experience easy and stress-free. Excellent customer s... See more
Company replied
Location
Switch locationUnit E4 , 40 Friargate, DN31 1ED Freshney Place, GB
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See what reviewers are saying
Went into Vodafone in Grimsby today as my phone had water damage and I couldn’t use it. Amy spent a long time finding ways to get into the phone so we could back up all of my photos and apps while... See more
Company replied
Spoke with chloe at the gy branch, she couldn't be more helpful, had a few issues, which she sorted out for me. Ended up getting a new fone with more gb & cheaper than my previous monthly payments, v... See more
Company replied
Our sales assistant was fantastic, Chloe was her name. The previous customer was a little irate about something but we witnessed Chloe handle the situation in a very professional manner. She also sa... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Grimsby
Written by the company
Contact info
Unit E4 , 40 Friargate, DN31 1ED, Freshney Place, United Kingdom
4.9
Excellent
351 reviews
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Amy fixed my phone up fore and got ma a…
Amy fixed my phone up fore and got ma a nice cheap deal
February 5, 2025
Unprompted review
Reply from Vodafone UK - Grimsby
Hi Di,
This is lovely feedback for Amy. Thanks for taking your time to share. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Zach was really helpful
Zach was really helpful despite having to battle a slow system. Excellent service as always.
February 3, 2025
Unprompted review
Reply from Vodafone UK - Grimsby
Hi John. Thank you for your review for Zach. Minus the system issue, It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Grimsby
Hi John,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Chloe made it Nice and easy
January 31, 2025
Unprompted review
Reply from Vodafone UK - Grimsby
Hi Phil,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Amy was helpful and got me a good deal
Amy was helpful and got me a good deal. Dave was brilliant too for keeping my number! Very good service!
January 22, 2025
Unprompted review
Reply from Vodafone UK - Grimsby
Hi Ivan. Thank you for your review for Amy and Dave. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Zach was amazing
Zach was amazing. He was helpful and friendly, happy to help me get a new phone and set up an account with Vodafone. Gave me great advice and was great to chat with when waiting.
Thank you Zach
January 21, 2025
Unprompted review
Reply from Vodafone UK - Grimsby
Hi Kelsey. Thank you for your review for Zach. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Zac and Amy absolutely brilliant…
Zac and Amy absolutely brilliant sorting out my new phone.
January 18, 2025
Unprompted review
Reply from Vodafone UK - Grimsby
Hi Wendy,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Amy was brilliant
Amy was brilliant, we achieved everything I was hoping to, with no fuss and a lovely smile.
January 16, 2025
Unprompted review
Reply from Vodafone UK - Grimsby
Hi Gary. Thank you for your review for Amy. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Answered all questions well
Chloe answered all my questions well and processed the esim application quickly, thanks!
January 10, 2025
Unprompted review
Reply from Vodafone UK - Grimsby
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Chloe was great
Chloe was great, very helpful and professional. Made upgrading my phone very easy and smooth. Thank you
January 6, 2025
Unprompted review
Reply from Vodafone UK - Grimsby
Hi Mr Dempster,
Thank you for taking the time to leave us a 5 star review! We're glad to hear you have had a smooth and easy experience when upgrading your phone.
Thanks,
The Vodafone Social Media Team
Reply from Vodafone UK - Grimsby
Hi Tara,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
S24 DEAL
Came in for a new phone, got a good deal and set up in a shop
January 4, 2025
Unprompted review
Reply from Vodafone UK - Grimsby
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Spoke with Amy
Spoke with Amy, such a wonderful experience anything I didn't understand she explained in my language grandma of 69yrs.
Not at all pushy took loads of time and didn't feel rushed so pleased I decided to move contracts to Vodafone well done Amy.
January 3, 2025
Unprompted review
Reply from Vodafone UK - Grimsby
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Charlotte was great
Charlotte was great. Helped me find the right plan for me
December 11, 2024
Unprompted review
Reply from Vodafone UK - Grimsby
Hi Jen,
We’re glad to hear you found the best option for you when visiting Charlotte in our store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Chloe was very helpful and answered all our questions very well.
Very helpful
December 9, 2024
Unprompted review
Reply from Vodafone UK - Grimsby
Hi Josh,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great customer experience
Great customer experience
Chloe was amazing and helped me with everything I needed to do to set up a new contract, answered all my queries and helped me pick out the best plan for my needs.
December 4, 2024
Unprompted review
Reply from Vodafone UK - Grimsby
Hello, Liam,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amy fixed me a newphone
Amy fixed me a newphone, sorted my new phone ready for me too
December 4, 2024
Unprompted review
Reply from Vodafone UK - Grimsby
Hello, Stuart,
It's always our aim to provide a helpful service, so it's great to hear that Amy delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Grimsby
Hi Michaela,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Amy changed my phone over for me and…
Amy changed my phone over for me and saved me some money
December 2, 2024
Unprompted review
Reply from Vodafone UK - Grimsby
Hi Tina, It's great to see we've been able to find you a plan that'll help you save a little.
Thanks for your feedback, The Vodafone Social Media team
Chloe helped with my upgrade and was great
Chloe was really helpful doing my upgrade and getting everything I need
December 2, 2024
Unprompted review
Reply from Vodafone UK - Grimsby
Hi Mary,
Thank you for reviewing your recent experience, it's great to hear your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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