Amy was incredibly helpful, friendly, and professional. She took the time to understand my needs, explained everything clearly, and made the whole experience easy and stress-free. Excellent customer s... See more
Company replied
Location
Switch locationUnit E4 , 40 Friargate, DN31 1ED Freshney Place, GB
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See what reviewers are saying
Went into Vodafone in Grimsby today as my phone had water damage and I couldn’t use it. Amy spent a long time finding ways to get into the phone so we could back up all of my photos and apps while... See more
Company replied
Spoke with chloe at the gy branch, she couldn't be more helpful, had a few issues, which she sorted out for me. Ended up getting a new fone with more gb & cheaper than my previous monthly payments, v... See more
Company replied
Our sales assistant was fantastic, Chloe was her name. The previous customer was a little irate about something but we witnessed Chloe handle the situation in a very professional manner. She also sa... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Grimsby
Written by the company
Contact info
Unit E4 , 40 Friargate, DN31 1ED, Freshney Place, United Kingdom
4.9
Excellent
351 reviews
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Chloe was amazing and helped me with my…
Chloe was amazing and helped me with my upgrade and tech and got it all sorted for me
October 2, 2024
Unprompted review
Reply from Vodafone UK - Grimsby
Hi Christopher,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and you are happy with the new upgrade.
Thanks,
The Vodafone Social Media Team
Upgrade
i have been into the store several times over the last two months, and chloe is always very helpful, and no problem is too small. chloe is a credit to Vodafone
October 2, 2024
Unprompted review
Reply from Vodafone UK - Grimsby
Hi Dave,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and thank you for the great feedback about Chloe.
Thanks,
The Vodafone Social Media Team
Phone set up
Amy was great and got my phone changes over and all set up for me
October 1, 2024
Unprompted review
Reply from Vodafone UK - Grimsby
Hi Pauline,
Thanks for taking your time to leave this review for Amy. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Glad I switched
Chloe from the Grimsby store is absolutely fantastic. Sorted me out with switching my broadband from EE to Vodafone. Everything was explained in detail. Chloe is very friendly and professional.
September 30, 2024
Unprompted review
Reply from Vodafone UK - Grimsby
Hi Michael,
This is a great review for Chloe. Thanks for sharing. If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line and connect you to an agent if needed.
Thanks again,
Vodafone Social Media team
Vodafone Grimsby are fab
Vodafone Grimsby are fab. Chloe served us today when purchasing a Samsung S24 Ultra. Chloe informed us about the latest offer available and the fact you can claim a free Samsung laptop too. The transaction was swift and extremely helpful. We also asked about broadband and nothing was too much trouble. Great service😊
September 29, 2024
Unprompted review
Reply from Vodafone UK - Grimsby
Hi Michelle,
Thank you for reviewing and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Chloe was amazing she helped me though…
Chloe was amazing she helped me though my upgrade and it was easy and stress free. Was great chatting to her
September 28, 2024
Unprompted review
Reply from Vodafone UK - Grimsby
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Chloe was so kind and helpful for me
September 28, 2024
Unprompted review
Reply from Vodafone UK - Grimsby
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
100% service.
I Could not fault the service I received today from Amy at the Grimsby store, chatty, informative, and very friendly 😁😁
September 24, 2024
Unprompted review
Reply from Vodafone UK - Grimsby
Hi Darren,
Thank you for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
New phone day!
Chloe was amazing and got me a new phone when mine broke. Quick and easy!
September 22, 2024
Unprompted review
Reply from Vodafone UK - Grimsby
Hi Emily, thank you for the 5 star review and we are glad you are happy with your new phone.
Thanks,
The Vodafone Social Media Team
Short visit...
Amy was fab, we had a giggle and sorted out new sim card and also upgraded another. What was supposed to be a short visit turned out to be a longer one 🤣. Came away very happy though 😁
September 21, 2024
Unprompted review
Reply from Vodafone UK - Grimsby
Hey Aimee,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Popped in store yesterday.
Popped in store yesterday to buy a new phone and Amy, my sales advisor, did an excellent job of talking me through what was what and I'm really pleased with the result. A very pleasant retail experience.
September 13, 2024
Unprompted review
Reply from Vodafone UK - Grimsby
Hey Matthew,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
New phone
Fabulous service from Amy. Couldn't be better. Professional and friendly.
September 5, 2024
Unprompted review
Reply from Vodafone UK - Grimsby
Hi Gilly,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the fabulous service Amy has provided.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Very happy customer
Very happy customer. Liam sorted me out a better deal and got me up and running with my new phone. Thanks.
September 5, 2024
Unprompted review
Reply from Vodafone UK - Grimsby
Hi Anthony,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us the deal Liam has provided.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Amazing service
Amazing service, helped trade in an old phone against a new phone and resolve a couple of issues that cropped up.
August 31, 2024
Unprompted review
Reply from Vodafone UK - Grimsby
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Amy was brilliant and got me sorted…
Amy was brilliant and got me sorted just in time
August 22, 2024
Unprompted review
Reply from Vodafone UK - Grimsby
Hello Bay,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Chloe was great
Came in for a new phone. This was quick and easy and great service from Chloe
August 18, 2024
Unprompted review
Reply from Vodafone UK - Grimsby
Hey Robert,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Friendly service
Very nice lady in store, Amy did everything we asked for and more! Could not be happier and saved me some money
August 16, 2024
Unprompted review
Reply from Vodafone UK - Grimsby
Hello Denis,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
New phone and tech service
Amy was lovely to speak to and did me a new phone and tech service today when picked up.
August 16, 2024
Unprompted review
Reply from Vodafone UK - Grimsby
Hello Michael,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Good help in store
Amy helped me get a new phone today and got me a good deal. She is a credit to the team.
August 13, 2024
Unprompted review
Reply from Vodafone UK - Grimsby
Hi Walker. Thank you for your review for Amy. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New phone
Was served by Amy in store today, she was very helpful and gave me a good deal. Very happy with the service.
August 9, 2024
Unprompted review
Reply from Vodafone UK - Grimsby
Hi Eileen,
Thanks for sharing your fabulous feedback for Amy. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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