Amazing visit to your store today, I was a little disappointed to find the doors locked and a sign telling me we’re open thank you for your patience. Nonetheless a great guy appeared and within minut... See more
Company replied
66 High Street, GU1 3ES Guildford, GB
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Amazing visit to your store today, I was a little disappointed to find the doors locked and a sign telling me we’re open thank you for your patience. Nonetheless a great guy appeared and within minut... See more
Company replied
Visited Vodafone in Guildford today with my wife to change her very old handset and long held contract with EE. We’d previously spent 45 minutes in the EE shop and left frustrated and confused by the... See more
Company replied
I visited the Guildford High Street branch with an urgent phone need before I could travel tonight. Rohan has been very patient with me, he advised ways I could save money by not paying unnecessary bi... See more
Company replied
Taskin was very helpful and he showed me the effective method for my phone upgrade. His knowledge and patience made a potentially stressful situation much easier to navigate.
Company replied
Written by the company
66 High Street, GU1 3ES, Guildford, United Kingdom
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Taskin helped me to replace my Sim.

Reply from Vodafone UK - Guildford
Great time in store today, Steve was exceptional. More like him please. He listened to everything I had to say (and it was a lot) and did a cracking job 5 star!

Reply from Vodafone UK - Guildford
Taskin was extremely helpful, helped me upgrade my phone and reduce cost of my broadband.

Reply from Vodafone UK - Guildford
So grateful for storm she has been so helpful today made getting a new phone more fun 🤩

Reply from Vodafone UK - Guildford
Nishant helped my with my phone query regarding pop ups

Reply from Vodafone UK - Guildford
Very helpful young man Craig. a true gentleman

Reply from Vodafone UK - Guildford

Reply from Vodafone UK - Guildford
Mo was incredibly helpful and patient
And sorted out my problem
I am very impressed and grateful

Reply from Vodafone UK - Guildford
Taskin helped me with my upgrade. Thank you Taskin

Reply from Vodafone UK - Guildford
Mo helped me clear my phone off from some app that took it over, was very quick and helpful

Reply from Vodafone UK - Guildford
Amazing visit to your store today, I was a little disappointed to find the doors locked and a sign telling me we’re open thank you for your patience. Nonetheless a great guy appeared and within minutes solved the problem with my phone. It was remarkably busy in there as well. Steve did a fantastic job of keeping everything running smoothly.

Reply from Vodafone UK - Guildford
Nish helped me with hbb and SIM only quote

Reply from Vodafone UK - Guildford

Reply from Vodafone UK - Guildford
Absolutely brilliant service, super clear and helpful. Props to Sam for excellent service.

Reply from Vodafone UK - Guildford

Reply from Vodafone UK - Guildford

Reply from Vodafone UK - Guildford
Steve helped me switch broadband very quickly with no fuss and the process makes it so i dont even have to contact my old provider

Reply from Vodafone UK - Guildford

Reply from Vodafone UK - Guildford
Nish was great in guildford helping me with my new phone.

Reply from Vodafone UK - Guildford
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