Vodafone UK - Guildford Reviews 185

TrustScore 5 out of 5

4.9

66 High Street, GU1 3ES Guildford, GB


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Rated 5 out of 5 stars

Amazing visit to your store today, I was a little disappointed to find the doors locked and a sign telling me we’re open thank you for your patience. Nonetheless a great guy appeared and within minut... See more

Company replied

Rated 5 out of 5 stars

Visited Vodafone in Guildford today with my wife to change her very old handset and long held contract with EE. We’d previously spent 45 minutes in the EE shop and left frustrated and confused by the... See more

Company replied

Rated 5 out of 5 stars

I visited the Guildford High Street branch with an urgent phone need before I could travel tonight. Rohan has been very patient with me, he advised ways I could save money by not paying unnecessary bi... See more

Company replied

Rated 4 out of 5 stars

Taskin was very helpful and he showed me the effective method for my phone upgrade. His knowledge and patience made a potentially stressful situation much easier to navigate.

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Guildford

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 66 High Street, GU1 3ES, Guildford, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

185 reviews

5-star
4-star
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2-star
1-star

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Rated 5 out of 5 stars

Taskin helped me to replace my Sim.

Taskin helped me to replace my Sim.

June 2, 2026
Unprompted review
Vodafone UK - Guildford logo

Reply from Vodafone UK - Guildford

Hey Has,

Thanks for the lovely review and fantastic support for Taskin.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great time in store today

Great time in store today, Steve was exceptional. More like him please. He listened to everything I had to say (and it was a lot) and did a cracking job 5 star!

May 31, 2026
Unprompted review
Vodafone UK - Guildford logo

Reply from Vodafone UK - Guildford

Hey Sarah,

Thanks for the lovely review and fantastic support for Steve.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Taskin was extremely helpful

Taskin was extremely helpful, helped me upgrade my phone and reduce cost of my broadband.

May 15, 2026
Unprompted review
Vodafone UK - Guildford logo

Reply from Vodafone UK - Guildford

Hey Kung,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Storm was great

May 9, 2026
Unprompted review
Vodafone UK - Guildford logo

Reply from Vodafone UK - Guildford

Hey Diane,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

So grateful for storm she has been so…

So grateful for storm she has been so helpful today made getting a new phone more fun 🤩

May 7, 2026
Unprompted review
Vodafone UK - Guildford logo

Reply from Vodafone UK - Guildford

Hey Georgia,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nishant helped my with my phone query…

Nishant helped my with my phone query regarding pop ups

May 6, 2026
Unprompted review
Vodafone UK - Guildford logo

Reply from Vodafone UK - Guildford

Hey Graeme,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful young man Craig

Very helpful young man Craig. a true gentleman

May 4, 2026
Unprompted review
Vodafone UK - Guildford logo

Reply from Vodafone UK - Guildford

Hey Simon,

Thanks for the lovely review and fantastic support for Craig.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you storm for the help

Thank you storm for the help

May 3, 2026
Unprompted review
Vodafone UK - Guildford logo

Reply from Vodafone UK - Guildford

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mo was incredibly helpful and patient

Mo was incredibly helpful and patient
And sorted out my problem
I am very impressed and grateful

May 1, 2026
Unprompted review
Vodafone UK - Guildford logo

Reply from Vodafone UK - Guildford

Hey Carolyn,

Thanks for the lovely review and fantastic support for Mo.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Taskin helped me with my upgrade

Taskin helped me with my upgrade. Thank you Taskin

April 25, 2026
Unprompted review
Vodafone UK - Guildford logo

Reply from Vodafone UK - Guildford

Hey there,

Thanks for the lovely review and fantastic support for Taskin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mo helped me clear my phone off from…

Mo helped me clear my phone off from some app that took it over, was very quick and helpful

April 25, 2026
Unprompted review
Vodafone UK - Guildford logo

Reply from Vodafone UK - Guildford

Hey Bowis,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing visit to your store today

Amazing visit to your store today, I was a little disappointed to find the doors locked and a sign telling me we’re open thank you for your patience. Nonetheless a great guy appeared and within minutes solved the problem with my phone. It was remarkably busy in there as well. Steve did a fantastic job of keeping everything running smoothly.

April 17, 2026
Unprompted review
Vodafone UK - Guildford logo

Reply from Vodafone UK - Guildford

Hey Jason,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nish helped me with hbb and SIM only…

Nish helped me with hbb and SIM only quote

April 15, 2026
Unprompted review
Vodafone UK - Guildford logo

Reply from Vodafone UK - Guildford

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Craig

Thank you Craig, Sir

April 13, 2026
Unprompted review
Vodafone UK - Guildford logo

Reply from Vodafone UK - Guildford

Hey Alexander,

Thanks for the lovely review and fantastic support for Craig.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service, super clear and helpful. Props to Sam for excellent service.

April 7, 2026
Unprompted review
Vodafone UK - Guildford logo

Reply from Vodafone UK - Guildford

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Storm was excellent and friendly

Storm was excellent and friendly

April 7, 2026
Unprompted review
Vodafone UK - Guildford logo

Reply from Vodafone UK - Guildford

Hey Robert,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Craig is a helpful

Craig is a helpful

March 14, 2026
Unprompted review
Vodafone UK - Guildford logo

Reply from Vodafone UK - Guildford

Hey Flint,

Thanks for the lovely review and fantastic support for Craig.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Steve helped me switch broadband very…

Steve helped me switch broadband very quickly with no fuss and the process makes it so i dont even have to contact my old provider

March 12, 2026
Unprompted review
Vodafone UK - Guildford logo

Reply from Vodafone UK - Guildford

Hey Mohammed,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Steve.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Storm was amazing

Storm was amazing

March 10, 2026
Unprompted review
Vodafone UK - Guildford logo

Reply from Vodafone UK - Guildford

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nish was great in guildford helping me…

Nish was great in guildford helping me with my new phone.

March 7, 2026
Unprompted review
Vodafone UK - Guildford logo

Reply from Vodafone UK - Guildford

Hey Dan,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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