Vodafone UK - Guildford Reviews 

200
TrustScore 5 out of 5

4.9

66 High Street, GU1 3ES Guildford, GB


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Rated 5 out of 5 stars

Went in to enquire about an upgrade to my current phone. All questions I had were answered professionally and efficiently, thank you to Alfie who thoroughly guided me through the process!

Company replied

Rated 5 out of 5 stars

I’d like to give a huge shout-out to Sam at Vodafone Guildford! He gave me an excellent deal on my new phone contract and internet package, and his customer service was outstanding from start to fini... See more

Company replied

Rated 4 out of 5 stars

Taskin was very helpful and he showed me the effective method for my phone upgrade. His knowledge and patience made a potentially stressful situation much easier to navigate.

Company replied

Rated 5 out of 5 stars

Visited Vodafone in Guildford today with my wife to change her very old handset and long held contract with EE. We’d previously spent 45 minutes in the EE shop and left frustrated and confused by the... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Guildford

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 66 High Street, GU1 3ES, Guildford, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

200 reviews

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4.9

All reviews

(200)

40,969 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So grateful for storm she has been so…

So grateful for storm she has been so helpful today made getting a new phone more fun 🤩

May 7, 2026
Unprompted review
Vodafone UK - Guildford logo

Reply from Vodafone UK - Guildford

Hey Georgia,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nishant helped my with my phone query…

Nishant helped my with my phone query regarding pop ups

May 6, 2026
Unprompted review
Vodafone UK - Guildford logo

Reply from Vodafone UK - Guildford

Hey Graeme,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mo was incredibly helpful and patient

Mo was incredibly helpful and patient
And sorted out my problem
I am very impressed and grateful

May 1, 2026
Unprompted review
Vodafone UK - Guildford logo

Reply from Vodafone UK - Guildford

Hey Carolyn,

Thanks for the lovely review and fantastic support for Mo.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Taskin helped me with my upgrade

Taskin helped me with my upgrade. Thank you Taskin

April 25, 2026
Unprompted review
Vodafone UK - Guildford logo

Reply from Vodafone UK - Guildford

Hey there,

Thanks for the lovely review and fantastic support for Taskin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mo helped me clear my phone off from…

Mo helped me clear my phone off from some app that took it over, was very quick and helpful

April 25, 2026
Unprompted review
Vodafone UK - Guildford logo

Reply from Vodafone UK - Guildford

Hey Bowis,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing visit to your store today

Amazing visit to your store today, I was a little disappointed to find the doors locked and a sign telling me we’re open thank you for your patience. Nonetheless a great guy appeared and within minutes solved the problem with my phone. It was remarkably busy in there as well. Steve did a fantastic job of keeping everything running smoothly.

April 17, 2026
Unprompted review
Vodafone UK - Guildford logo

Reply from Vodafone UK - Guildford

Hey Jason,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nish helped me with hbb and SIM only…

Nish helped me with hbb and SIM only quote

April 15, 2026
Unprompted review
Vodafone UK - Guildford logo

Reply from Vodafone UK - Guildford

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Craig

Thank you Craig, Sir

April 13, 2026
Unprompted review
Vodafone UK - Guildford logo

Reply from Vodafone UK - Guildford

Hey Alexander,

Thanks for the lovely review and fantastic support for Craig.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service, super clear and helpful. Props to Sam for excellent service.

April 7, 2026
Unprompted review
Vodafone UK - Guildford logo

Reply from Vodafone UK - Guildford

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Storm was excellent and friendly

Storm was excellent and friendly

April 7, 2026
Unprompted review
Vodafone UK - Guildford logo

Reply from Vodafone UK - Guildford

Hey Robert,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Craig is a helpful

Craig is a helpful

March 14, 2026
Unprompted review
Vodafone UK - Guildford logo

Reply from Vodafone UK - Guildford

Hey Flint,

Thanks for the lovely review and fantastic support for Craig.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Steve helped me switch broadband very…

Steve helped me switch broadband very quickly with no fuss and the process makes it so i dont even have to contact my old provider

March 12, 2026
Unprompted review
Vodafone UK - Guildford logo

Reply from Vodafone UK - Guildford

Hey Mohammed,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Steve.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Storm was amazing

Storm was amazing

March 10, 2026
Unprompted review
Vodafone UK - Guildford logo

Reply from Vodafone UK - Guildford

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nish was great in guildford helping me…

Nish was great in guildford helping me with my new phone.

March 7, 2026
Unprompted review
Vodafone UK - Guildford logo

Reply from Vodafone UK - Guildford

Hey Dan,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good customer service,Mo the…

Very good customer service,Mo the person i saw talked all the way through and explained the process throughly making sure i understood everything

March 5, 2026
Unprompted review
Vodafone UK - Guildford logo

Reply from Vodafone UK - Guildford

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Problem sorted out very quickly

Problem sorted out very quickly

March 4, 2026
Unprompted review
Vodafone UK - Guildford logo

Reply from Vodafone UK - Guildford

Hey Lesley,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great visit

Great visit Steve did everything I needed him to. Great phone, loads of data and amazing extras. Go and see him.

February 12, 2026
Unprompted review
Vodafone UK - Guildford logo

Reply from Vodafone UK - Guildford

Hey Sam,

Thanks for the lovely review and fantastic support for Steve.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Taskin.

February 12, 2026
Unprompted review
Vodafone UK - Guildford logo

Reply from Vodafone UK - Guildford

Hey Charles,

Thanks for the lovely review and fantastic support for Taskin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks craig

Thanks craig, very helpful shop very easy upgrade

February 9, 2026
Unprompted review
Vodafone UK - Guildford logo

Reply from Vodafone UK - Guildford

Hey April,
 
Thanks for the lovely review and fantastic support for Craig.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mo was very helpful in teaching me how…

Mo was very helpful in teaching me how to use my phone and helping me learn how to access my bills

February 9, 2026
Unprompted review
Vodafone UK - Guildford logo

Reply from Vodafone UK - Guildford

Hey Diane,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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