I’d like to give a huge shout-out to Sam at Vodafone Guildford! He gave me an excellent deal on my new phone contract and internet package, and his customer service was outstanding from start to fini... See more
Company replied
Location
Switch location66 High Street, GU1 3ES Guildford, GB
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See what reviewers are saying
Went in to enquire about an upgrade to my current phone. All questions I had were answered professionally and efficiently, thank you to Alfie who thoroughly guided me through the process!
Company replied
Taskin was very helpful and he showed me the effective method for my phone upgrade. His knowledge and patience made a potentially stressful situation much easier to navigate.
Company replied
Visited Vodafone in Guildford today with my wife to change her very old handset and long held contract with EE. We’d previously spent 45 minutes in the EE shop and left frustrated and confused by the... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Guildford
Written by the company
Contact info
66 High Street, GU1 3ES, Guildford, United Kingdom
4.9
Excellent
202 reviews
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Reply from Vodafone UK - Guildford
Hey April,
Thanks for the lovely review and fantastic support for Craig.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mo was very helpful in teaching me how…
Mo was very helpful in teaching me how to use my phone and helping me learn how to access my bills
February 9, 2026
Unprompted review
Reply from Vodafone UK - Guildford
Hey Diane,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Nishant helped me recover my Hotmail…
Nishant helped me recover my Hotmail 1010 service
February 6, 2026
Unprompted review
Reply from Vodafone UK - Guildford
Hey Christopher,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Nishant.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Taskin was very helpful and he showed…
Taskin was very helpful and he showed me the effective method for my phone upgrade. His knowledge and patience made a potentially stressful situation much easier to navigate.
January 20, 2026
Unprompted review
Reply from Vodafone UK - Guildford
Hey Samita,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thanks Craig you are the best at…
Thanks Craig you are the best at everything
January 11, 2026
Unprompted review
Reply from Vodafone UK - Guildford
Hey Martin,
Thanks for the lovely review and fantastic support for Craig.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nishant was excellent helped me setup…
Nishant was excellent helped me setup my whatsapp
January 6, 2026
Unprompted review
Reply from Vodafone UK - Guildford
Hey Geoffrey,
Thanks for the lovely review and fantastic support for Nishant.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Our experience in Vodafone was very…
Our experience in Vodafone was very good and Mo helped me upgrade my phone.
January 3, 2026
Unprompted review
Reply from Vodafone UK - Guildford
Hey Sally,
Thanks for the lovely review and fantastic support for Mo.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thanks for the new phone and setup
Thanks for the new phone and setup. Steve was very patient!
January 2, 2026
Unprompted review
Reply from Vodafone UK - Guildford
Hey Cliff,
Thanks for the lovely review and fantastic support for Steve.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Guildford
Hey Matilda,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Good visit
Visited the Vodafone Guildford store and spoke to Steve who managed to sort everything out for me.
New phone, new plan and even got all my photos to appear on my new phone. It was quite funny looking at them and realising how many were there. Even my special photos were there.
Thanks for the help
December 27, 2025
Unprompted review
Reply from Vodafone UK - Guildford
Hey Lucy,
Thanks for the lovely review and fantastic support for Steve.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Came in today needing a phone ASAP for…
Came in today needing a phone ASAP for my Mum over Christmas. Nish was incredibly helpful and made sure I walked out with the best deal possible. Lifesaver.
December 24, 2025
Unprompted review
Reply from Vodafone UK - Guildford
Hey Tom,
Thanks for the lovely review and fantastic support for Nish.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience at the Vodafone shop
Great experience at the Vodafone shop. Mo handled my upgrade quickly and professionally, explained everything clearly, and made the process easy. Excellent customer service!
December 21, 2025
Unprompted review
Reply from Vodafone UK - Guildford
Hey Andrea,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Storm is helpful
December 5, 2025
Unprompted review
Reply from Vodafone UK - Guildford
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thanks Craig for all the help
Thanks Craig for all the help, you are the best
December 3, 2025
Unprompted review
Reply from Vodafone UK - Guildford
Hey Russel,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Thank you Chloe
November 29, 2025
Unprompted review
Reply from Vodafone UK - Guildford
Hey Adam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Guildford shop
Went into the Guildford store today with a frozen screen. I tried all the usual methods to reboot without success. The lovely person fixed it in 5 mins and no charge! The only problem was he wouldn't/couldn't tell me how he did it! I'm sorry I didn't get your name but possibly British Chinese heritage..you are a star.Thank you for sorting!
November 26, 2025
Unprompted review
Reply from Vodafone UK - Guildford
Hey Clare,
Thanks for the lovely review and fantastic support for our team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Taskin
November 25, 2025
Unprompted review
Reply from Vodafone UK - Guildford
Hey Shamaila,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Taskin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Guildford
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Speedy Visit
This was a fantastic speedy visit to the shop. It’s like Steve knew exactly what I wanted before asked.
I was in and out in no time. Very satisfied, keep it up.
November 3, 2025
Unprompted review
Reply from Vodafone UK - Guildford
Hi. We're happy to hear that your visit was so quick and efficient! It's great to know that you were very satisfied with your experience. Thank you for your positive feedback; we appreciate it! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
nishant helped me upgrade my phone and…
nishant helped me upgrade my phone and switch home broadband saving me money in the process
October 25, 2025
Unprompted review
Reply from Vodafone UK - Guildford
Hi. We're happy to hear that you received valuable support with your phone and broadband upgrade, resulting in cost savings. Thank you for your positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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