Can not thank the gentlemen enough - friendly , efficient , fantastic service. It’s a pleasure visiting the store. Thank you so much guys !
Company replied
397-399 Mare Street, E8 1HY LONDON, GB
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Can not thank the gentlemen enough - friendly , efficient , fantastic service. It’s a pleasure visiting the store. Thank you so much guys !
Company replied
Ab and Mo were well informed and enthusiastic. Abs offered me a better deal for my internet and sorted my new Samsung fold phone. Mo is calm and friendly coupled with Abs energetic personality. Make a... See more
Company replied
I have been using Vodafone for 13 years. Normally I Use the store at Mare Street, Hackney. The reason being is that the accessibility and customer service suits me. There have been a couple o... See more
Company replied
I’m an international student who needed to set up a UK number. Nikki helped me figure out the best plan for me so that I could keep my international number and pay as little as possible for my new pla... See more
Company replied
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397-399 Mare Street, E8 1HY, LONDON, United Kingdom
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I’m an international student who needed to set up a UK number. Nikki helped me figure out the best plan for me so that I could keep my international number and pay as little as possible for my new plan. Nikki was very patient and explained everything very clearly. It is much appreciated.

Reply from Vodafone UK - Hackney

Reply from Vodafone UK - Hackney
Have been having issues with my previous network, came to Vodafone and got it sorted with them. Thank you.

Reply from Vodafone UK - Hackney
My experience was lovely thank you to Abs and Nikki that take they time to explain everything to me, very helpful customer service highly recommend

Reply from Vodafone UK - Hackney
Very good customer service from Mohamed, thanks for your help and support.

Reply from Vodafone UK - Hackney
Azmol was just out of this world! The best service! 5/5 on everything.

Reply from Vodafone UK - Hackney
Mohamed he s very helpfull person , thanks for everythink

Reply from Vodafone UK - Hackney
Mohammed was very helpful and found me the best deal for the renewal of my contract. Thanks Mohammed!

Reply from Vodafone UK - Hackney
This shop has some very good and professional staff

Reply from Vodafone UK - Hackney

Reply from Vodafone UK - Hackney
Abs was incredible solving my problem of subscribing to a new offer and switching to Vodaphone. Really professional. I was very please with the service.

Reply from Vodafone UK - Hackney
This employee named Muhammad made my experience very peaceful and enjoyable while sorting certain things.
Very helpful must I say also.
Great overall 👌

Reply from Vodafone UK - Hackney
Mohamed was brillant and fixed my phone within 10 mins after 4 hours on the phone to support, thank you!

Reply from Vodafone UK - Hackney
After a week of hell. Speaking to customer service advisor over the phone. I came to the Hackney branch and spoke to Mohamed. He received excellent customer service. He was very helpful. He went through everything with me. He was very patient. I'm so happy now Thank you Mohamed. ☺️

Reply from Vodafone UK - Hackney
Mohammad changed my world for the better:) after hours of dealing with VOXi and two weeks of nothing, Mohammad, fixed everything in minutes!!! Employee of the month. Or year. Thank you.

Reply from Vodafone UK - Hackney
I have been to the Vadafone Hackney, and the sales assistant Name Mohamed was very helpfull and very good customer service.

Reply from Vodafone UK - Hackney
Great service Mohamed has helped us through out the whole process, I cannot thank him enough for the help today

Reply from Vodafone UK - Hackney
very proud and happy i got a new iPhone 16 pro and I’m very excited the service was very good and fast I’m very pleased

Reply from Vodafone UK - Hackney
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